NoFraud Fraud Protection

Aug. 19, 2020

NoFraud has been very helpful with detecting possible fraudulent charges. The analysts are always very quick to respond to any inquiries.

July 28, 2020

I've been using this app for about 3 years now. NoFraud saved me a lot of money specifically during the rise of credit card fraud. The customer service team is super friendly and helpful, the tech team is knowledgeable and patient. I highly recommend these guys to ALL Shopify stores!

July 14, 2020

This is excellent! I have been using them for over 4 years and they saved me over 60,000.00 in fraudulent transactions. They will catch those thieves that hit you site and they even guarantee it!! They have even proved it! I love working with these guys. They are very responsive and you don't have to worry about your online busy from fraud anymore. It is really peace of mind! I have multiple site and I use these guys for all my site. There negative I can say about these guys. They really are the best.

July 9, 2020

Great company for fraud. We compared them with other services available, and they were far cheaper, especially against the other popular option, Signifyd. The customer service has been amazing and they were able to help us set rules into place for different customizations on our site. Took less than 10 minutes to get everything up and running. So easy. Highly recommend!!!

June 3, 2020

NoFraud saved our business from fraudsters! Prior to integrating the NoFraud app in our Shopify store we were literally under siege in a losing battle with the fraudsters. We didn't know where to turn and nothing was working. We tried different levels of fraud protection from our merchant processor but that proved to be very problematic because a lot of valid charges would end up getting declined and that was costing us sales. I was at my wits end with no idea what to do to stop the slimy fraudsters from running their scams. A colleague recommended NoFraud to me and I can honestly say that it saved our online shop from disaster. The integration was super easy and we were up and running in about 15 minutes. We caught fraudulent orders within our first hour and within a couple weeks our fraud problem was a distant memory. NO JOKE!! I am not just saying that and I am NOT making that up. I can’t say enough about how well this app works. NoFraud has saved me countless hours in dealing with refunds, chargebacks and irate customers. Oh yea, the customers! How many innocent victims of fraudulent charges are being instantly saved from having to make that annoying and time consuming phone call to their bank or CC company to dispute a charge that they know wasn’t made by them … maybe HUNDREDS, THOUSANDS!! Honestly though this app is everything it promises and more! THANK YOU NOFRAUD!! THIS APP IS TOPS IN MY BOOK!!!!

June 3, 2020

Great app! It has saved us a lot in potentially fraudulent orders being fulfilled. Their customer service team is quick to reply with solutions and is very hands on. Couldn't be more happy we started!

May 26, 2020

Solid product and rockstar rep! We got our hands held during the free trial, and the NoFraud rep was super knowledgable, giving us insights and relevant info to our business case(s). The app works as advertised, really flexible and extensive with features. Totally recommend!

April 16, 2020

We can’t say enough wonderful things about the team at NoFraud. They are extremely responsive, knowledgeable and easy to work with. The peace of mind we get from knowing that they are handling the fraud check process is invaluable. Our product has a high risk of fraud and NoFraud's system consistently delivers accurate order ratings and recommendations. We have been using the NoFraud app for about a year and highly recommend it.

April 13, 2020

Fantastic service and team. Before NoFraud we had 1 full-time employee dedicated to chasing down fraud. It was ineffective at best. For high volume stores you will see immediate savings in payroll and get those chargebacks that NoFraud approved refunded. It's a win-win for everybody. Highly recommend installing this app today.

March 20, 2020

I signed up today -- and their support walked me through all of the various options to set up our account based on our integrations and needs. So far -- very impressed with the tool and the staff. Kevin is extremely responsive and thorough.

Feb. 26, 2020

Recommended! They will help me review every transaction to ensure that the transaction is safe. Let me not worry about transaction security! The price is reasonable!

Feb. 26, 2020

I can sleep better at night because of this app. It has saved us so much frustration with selling online and dealing with scammers. Total lifesaver!

Feb. 24, 2020

NoFraud helps me detect fraudulent orders quickly and allows me to ship my orders quickly with no worry on shopify! I used to have numerous fraudulent orders shipped and now those times are gone! Best app I love it! Thank you NoFraud for your great customer service and your service all throughout.

Feb. 12, 2020

I used the app to make sure we weren't being scammed out of revenue. Made it easier to track down and prevent fraudulent purchases.

Jan. 29, 2020

By the end of 2019 we were getting a huge spike of dodgy orders, and we didn't know what to do with them. Luckily I found NoFraud in the Shopify App store with 4.9 stars and many reviews - and as I write this, they are completely true. Recommended!

Jan. 10, 2020

NoFraud has been integral to identifying and blocking fraudulent purchases on our webstore. I highly recommend it.

Dec. 5, 2019

We had a big problem with fradulent transactions and not enough resources to monitor that daily. This app was a life saver to our business but automating that process and at the same time helped us bring in more money as well.

Nov. 17, 2019

_________________________________________ Great app and even better support. __________________________________________

Jan. 7, 2020

** Please note this is an update to my original 1 star review. You can find original review below. Our transaction amount concerns were addressed after discussing with the company. ** We have only had NoFraud active for a few weeks and I already see how its tools to help detect fraud give you as the merchant more piece of mind doing business on the internet. We had a transaction of around $2k that needed to be reviewed which they handled completely for us. It felt great knowing the customer was contacted and verified before we had that dollar amount placed in a box and sent to a stranger. We've been burned in the past and love that we can breath easier for a small percentage of our sales. Definitely worth it. - Pro Team Pro Cabinet Supply, Inc. --------------------- ORIGINAL REVIEW -------------------------- ** I would like to start by saying our business deals with large transactions on a regular basis each month, and presented this information immediately upon speaking to the sales team ** We are not satisfied at all with how the sales process was presented. We spent time and effort thinking this could be a good app, and dealt directly with the sales team for a few meetings. Once we thought all was well and we were going to proceed due to the benefits of using the app and pricing that worked in line with the insurance we THOUGHT we would be receving, we were presented one caveat that was never shared...... there is a cap on the chargeback limit. We deal with +$2000 transactions at least 4 times a month, and after being informed we would spend over $250 a month for chargeback coverage, we were told we only could be covered for $700 per chargeback. They also stated that "5 transactions out of 100,000 get through the fraud detection" meaning very low risk on their side. So let's do the math..... I am on average going to spend with this company $3000 a year, and MAYBE a chargeback occurs during the year, but will only cover $700? What kind of joke is that? Why would we ever spend that kind of money if we were not protected completely? That is the whole point of insurance! Maybe this app can work for companies that deal with less than $1000 transactions, but the whole point in our eyes of using something like this is to not worry about THE LARGE TRANSACTIONS. Completely asinine for us. - Pro Team Pro Cabinet Supply, Inc.

Nov. 6, 2019

Amazingly powerful app and great support team. An inexpensive way to secure your site! We love working with them.....and No Fraud actively works alongside companies for maximum effect on both current and potential future fraud activity.