NoFraud Fraud Protection

Oct. 30, 2019

We recently have a lot fraud buyers. NoFraud helps us on preventing these fraud from affecting business. We love the APP!

Sept. 6, 2019

NoFraud is excellent at precisely identifying and rejecting the fraudulent orders. On top of that, staff members reply to enquiries very promptly. Shoutout to Shoshanah, who takes initiative to fix loopholes and being very resourceful when liaising with other app providers. Most importantly, the app has greatly reduced our chargeback rates.

Sept. 3, 2019

This solution has worked perfectly for us. Our category (electronics) has a high risk of fraud and NoFraud's system consistently delivers accurate order ratings and recommendations. If there's ever a question on a given order their support team is available and quickly returns our messages. Would definitely recommend

Aug. 29, 2019

So far so good. We haven't had any fraud get by us since we installed the app and started working with the team. We had a lot of fraud before that, which when we tried to handle on our own, even with all the free Paypal and other filters, still resulted in fair sized losses every month . They are very responsive and do their job well. Plus this option is a good deal less expensive than some of the alternatives.

Aug. 12, 2019

Prior to installing and using NoFraud, we were getting hit with a lot of chargebacks due to fraudulent orders being processed. Since utilizing NoFraud, we have not received any further chargebacks. Their CS team is amazing to work with as well! Highly recommend!

Aug. 7, 2019

This app changed everything for us. We used to be fraught with fraud, getting chargebacks left and right, but since we started working with the NoFraud team, we've yet to encounter one, while accepting MORE orders. They accept orders other apps would've failed, knowing how better to research the customer and ascertain if they're fraudulent or not. They've saved us a ton of money, they're very competitively-priced within the industry, and by far and away the best fraud protection service out there. Don't think twice.

Aug. 7, 2019

Incredible app and amazing team to work with. They pass a lot of orders that Shopify would've failed, having better knowledge and research regarding those customers, yet we haven't had ONE chargeback yet. They know exactly what they're doing. I once questioned one of their choices but they explained to me everything that's going on behind the scenes and why they passed a certain customer. He turned out to be one of my best customers, ordering over $1,000 worth of product over the past year and most definitely not fraud--he's now fully green-lighted by Shopify as well. Had his first order not gone through, he'd have gone elsewhere. Highly recommend over any other app, including Shopify Fraud.

July 26, 2019

We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!

July 22, 2019

Shoshanah is the best at No Fraud their software has drastically helped improve our store security and gave us a peace of mind with each order would recommend with high and medium volume sellers !!!

July 17, 2019

I've tried other similar apps, but NoFraud is my favorite. It's very easy to use. Very rarely do we get a false positive (where an order is real/no fake, and transaction identified as potentially fraudulent and needs add'l info from customer). But so far my favorite feature is the ability to white-list known repeat customers, reducing fees we pay.

July 15, 2019

We have used several other fraud analysis tools but this is the only one that has allowed us to be completely hands off. Saves us a lot of time! They were very helpful in the set up and continue to offer help when questions arise.

July 3, 2019

Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!

July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service. They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

May 22, 2019

Without a doubt, NoFraud has significantly helped - we no longer worry about fraudulent orders. The go to folks for fraud detection. Highly recommended.

May 22, 2019

I like it for peace of mind that fraudulent activities are screened out, reducing the level of risk for our store.

May 15, 2019

This app has been such a life saver! We have three different Shopify stores and use this app on all of them. If you are not a fraud expert it can be extremely difficult/time consuming to successfully screen orders and No Fraud takes this burden off our shoulders and gives us a service we can rely on. The app itself it very easy to use, and contains everything we need. All the support representatives at No Fraud are very friendly, helpful, knowledgeable and prompt at responding. I could not be more pleased with our experience with No Fraud!

April 3, 2019

No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support. I would definitely recommend using No Fraud to help grow your business.

March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

Feb. 21, 2019

NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.

Feb. 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.