All reviews

Rating Breakdown

  • 5
    90% (158 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Aug. 7, 2019

Incredible app and amazing team to work with. They pass a lot of orders that Shopify would've failed, having better knowledge and research regarding those customers, yet we haven't had ONE chargeback yet. They know exactly what they're doing. I once questioned one of their choices but they explained to me everything that's going on behind the scenes and why they passed a certain customer. He turned out to be one of my best customers, ordering over $1,000 worth of product over the past year and most definitely not fraud--he's now fully green-lighted by Shopify as well. Had his first order not gone through, he'd have gone elsewhere. Highly recommend over any other app, including Shopify Fraud.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2019

We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2019

Shoshanah is the best at No Fraud their software has drastically helped improve our store security and gave us a peace of mind with each order would recommend with high and medium volume sellers !!!

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

July 17, 2019

I've tried other similar apps, but NoFraud is my favorite. It's very easy to use. Very rarely do we get a false positive (where an order is real/no fake, and transaction identified as potentially fraudulent and needs add'l info from customer). But so far my favorite feature is the ability to white-list known repeat customers, reducing fees we pay.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2019

We have used several other fraud analysis tools but this is the only one that has allowed us to be completely hands off. Saves us a lot of time! They were very helpful in the set up and continue to offer help when questions arise.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 3, 2019

Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service. They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2019

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2019

Straight up if it wasn't for no fraud my store would have been shut down long ago due to chargebacks from fraudulent charges. Best solution out there, super helpful team.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2019

NoFraud Fraud Prevention is a great fraud protection program. NoFraud has the greatest staff, they are good communicators and will help you until everything is set up. They have been excellent in getting back to me and communicating clearly on everything. There are no hidden fees, etc., they are perfect about being upfront. I think you will find NoFraud more than covers you in the fraud protection area. I would not hesitate to recommend NoFraud.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2019

I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2019

Without a doubt, NoFraud has significantly helped - we no longer worry about fraudulent orders. The go to folks for fraud detection. Highly recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2019

I like it for peace of mind that fraudulent activities are screened out, reducing the level of risk for our store.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

May 16, 2019

Great app! Easy to use and the team is very helpful with the implementation. Has been a huge help as we have stopped all fraudulent activity in its tracks.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2019

This app has been such a life saver! We have three different Shopify stores and use this app on all of them. If you are not a fraud expert it can be extremely difficult/time consuming to successfully screen orders and No Fraud takes this burden off our shoulders and gives us a service we can rely on. The app itself it very easy to use, and contains everything we need. All the support representatives at No Fraud are very friendly, helpful, knowledgeable and prompt at responding. I could not be more pleased with our experience with No Fraud!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2019

Great app. Saves me a lot of money over the last anti-fraud app I used, and I feel more secure with it.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2019

No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support. I would definitely recommend using No Fraud to help grow your business.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

This app has helped us tremendously by catching, canceling and refunding the fraudulent orders before they make it to our fulfillment center console. We are very pleased with NoFraud!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0