All reviews

Rating Breakdown

  • 5
    90% (159 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Feb. 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

Store

HEMPER

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2019

Great at working together to come up with the best strategy and rules to stop fraud at a higher scale than relying on shopify's fraud prevention whether that is through flow or any other fraud controlled app, overall it maximizes your orders without damaging ones that you may think are high risk when in actual fact shopify should be marking them as low.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

We are very happy with our move to NoFraud, the system is very easy to use, does what it says and the NoFraud team is always prompt and happy to provide help and reply to any queries. Would highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Incredibly fast and personal service. Can't beat this app. Wish I had downloaded months ago. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

We originally started using Signifyd for fraud prevention. SIgnifyd started off ok and our orders were being checked and guaranteed. Then gradually more and more orders were declined for no good reason. Our customer service team ended up doing their usual checks with social media/ directory enquiries and contacting the customer, to find that actually the customer was most likely genuine. We then had to feed this all back to Signifyd so they could make a second decision. And again, sometimes they approved it and sometimes they would decline just because it was going to a different address. We were having to cancel orders as Signifyd were not guaranteeing them. Basically, we seemed to be doing as much work, if not more work. before we installed Signifyd. And receiving fewer results with Signifd. Then we came across NoFraud. The customer platform is more user-friendly and easy to navigate. They tag orders with responses, which helps us identify an order and filter orders. NoFraud proactively does the review for us which means we free up our time to focus on the genuine orders. And most importantly more orders are guaranteed. Which means faster processing, picking and packing, and much happier Urban Industry customers :) The support has been amazing and the installation was unbelievably quick. I would definitely recommend using No Fraud to help grow your business.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

I have been with NoFraud for two months after moving from Signifyd. I love the experience way better and much more personalized. The customer service is top notch. The rate of approval is better and the rate that NoFraud charges is lower for a better service. I have recommended this to few of my friends that are in e-commerce business. Keep up the great work NoFraud.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

Great protection and best customer service!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 2, 2018

Great app and service. High approval rate, responsive support. Highly recommend this app.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2018

so far above and beyond im having a fraud outbreak from chicago with multiple attackers. so far they've saved me over a thousand dollars and more to come im sure. all this within my first week, good lord.

Using app

4 months

Total reviews

8

Average rating

4.5

5 / 5 Share

April 13, 2018

Switched to NoFraud from another large competitor. We're saving time, money, but best of all is their acceptance rate which we find to be a significant improvement. We can truly trust that if NoFraud says it isn't good, that it probably isn't! Very happy with the service.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2018

Have had this service now for a short while and I have noticed a significant difference. This is probably by far the best service to use for credit card fraud protection. I signed up with Signifyd a while back which was proven to be a complete joke, and absolutely useless. Nofraud goes far and beyond to protect you from fraudsters. I wish I had found them much sooner.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 28, 2018

NoFraud has been a lifesaver. They stopped a fraudulent order for $1,000 just days after we signed up. A must have.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

I believe this app is so valuable because it works, it has a very strong AI which is different than the others. This app can catch fraud others can't. Although some others provide money back if a fraud-person / criminal steals from your website and steals from other IDs, this app prevents the headache from happening in the first place. It's always better to maintain a good record and not entertain, wasted time from fraudsters. Go with this app, it's worth it.

Using app

Almost 2 years

Total reviews

16

Average rating

4.8

5 / 5 Share

Jan. 15, 2018

They were able to win us over with there support and also competitive pricing there competitor couldn't match there pricing so we went with NoFraud.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

Went through the Trial. As we do Dropshiping this has helped keep the money in-house vs losing it to scammers and fraud artist.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

NoFraud was a lifesaver helped save our team countless of hours of monitoring orders and fighting with credit card processors. Now we have a piece of mind.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

NoFraud has saved us from over 100k In Fraudulent orders and has allowed our entire team to work on more urgent tasks. They are a rock and roll squad and there sales and support team respond very quickly to all my concerns. I recommend them to anyone with fraud orders coming into there system even just as our insurance policy they beat the pricing we have gotten from other vendors of there type.

Using app

10 months

Total reviews

1

Average rating

5.0