All reviews

Rating Breakdown

  • 5
    91% (176 ratings)
  • 4
    4% (8 ratings)
  • 3
    3% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (192)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2021

This app and the service I received from Aoife have been outstanding. We've seen an incredible jump in conversions and SMS has been an advertising dream come true! Thank you, Aoife and Octane AI!!!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2021

The support in configuration of the quiz and making adjustments post-launch was great. Jamila has been very supportive and responsive throughout the process. However it WOULD be great if in the future we could use Shopify tags to dynamically update the results that populate as opposed to making manual updates to the quiz as we release new product.

Store

JuJuBe

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Very intuitive interface and a lot of possibilities. Mark has been very helpful within minutes when I needed assistance!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2021

Great platform and awesome team to work with. I have nothing but good stuff to say about Octane AI.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 19, 2021

Octane AI has been a great app for us as it offers a number of features that allow us to meet our customers where they are and anticipate their needs. Both the quiz and the integrations with Messenger are valuable tools, and the process of setting everything up was made so much easier by the Octane AI team. Working with them has been nothing but a pleasure. From onboarding with Jacob, learning new insights from Katie, or working towards monthly goals, and testing new ideas with Valentina, it's been a smooth experience the whole way through.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

Seriously one of the best apps on shopify!!! Brandon in customer service is amazing!! So helpful! I wish all app companies on shopify were this amazing!

Using app

9 days

Total reviews

7

Average rating

4.6

5 / 5 Share

March 16, 2021

Incredible results and Extremely powerful! The quiz and messenger bot has been pivotal for my business. The quiz has simplified the purchasing path for my customer, freed up chat support time and amazing $$$ results. Customer support (Erica & Jake) is phenomenal! Very helpful, friendly and clever suggestions!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2021

Octane.ai has been amazing! Using the app to develop a Shop Quiz has been super helpful in building out our website development, and the customer service is awesome. Brandon provided super quick responses and assistance to my questions and I am so glad we chose Octane!

Store

Ohza

Using app

23 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 26, 2021

I absolutely love working with our team over at Octane AI! They are super knowledgeable, and always willing to help out or answer any questions we have. Their shop quizzes have surpassed our expectations, and have been so insightful for our business. If you are thinking about Octane AI, do it! They are amazing!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Octane has been very helpful for us and especially for our customers! It has helped them get a customized recommendation. Jamila has been such a joy to work with! She was always very prompt with her responses and quick to help whenever needed!

Using app

5 months

Total reviews

11

Average rating

5.0

4 / 5 Share

Feb. 4, 2021

I am really happy with this app I love the analytics and integration w/ Klaviyo. I had an issue with my quiz and Brandon helped me troubleshoot it. He followed up with me the next day to test everything and make sure it was working properly. There are a few things I would like to app to do and I was told those features are coming soon *fingers crossed* . I highly recommend the app. to people several times a week.

Using app

19 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 10, 2020

Our product has a color-match component that is a huge driver in customer decision making as well as a main reason for returns. It was important for us to get the quiz portion correct in the customer flow in order to drive sales. Our previous solution (using computer vision to match our product colors to customers) was too complex and a lot of users would drop off at the portion of the quiz that required people to take a selfie while taking the quiz. Octane's quiz was a quick replacement and the customer service team was awesome in helping answer our questions as we built out our survey. My personal favorite part of this app is the dashboard. It's really great to see how much traffic is generated and what sales we make from the results page. This has been a core feature of our business.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The Octane AI team is very responsive and helpful in answering questions and getting our campaigns up and running quickly. In just a short time we've seen a large jump in subscribers and revenue and looking forward to implementing the quiz and other features very soon.

Using app

About 2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 9, 2020

We use this app to enhance our brand voice and to increase revenue. Our reps at Octane are awesome and very attentive. They're always on the cutting edge and making sure we always have the most up-to-date technology.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I've been using this app for several months now, and it's really exciting to see the instant returns. It's a great way to keep in touch with customers directly. And the staff is amazing!

Using app

6 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 4, 2020

We have so many teas that people got confused. Octane helped design a quiz to make it easier for customer to decide. No paralysis by analysis! They were very helpful, and now it is cranking. Thanks

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

We've been using Octane's Enterprise plan for 6 months and it has been worth every penny. We have an account manager, Valentina, who is amazing. She's very helpful and always brings new ideas to improve our ROI. Abandoned cart flows, Sponsored Messages, Click to Messenger ads, always bring in high ROAS. The tool is great and easy to use and would highly recommend it.

Store

ALPAKA

Using app

About 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Amazing! The support team is so helpful, they get you set up with any quiz you need. It looks so clean on the site and it functions great. Not to mention, the backend provides a ton of data too!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

If you want +75% view/open rates, 45% CTR, and +17% conversion rates (sound crazy?, it's true) then Octane AI is the only platform to give me these numbers. Add in the smartest hires in the world, like our Rep Valentina, and you can't miss. I have even met the founder and an CEO, Matt, and he is brilliant.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

We found the shop quiz very helpful to better understand our customer. Octane Ai gave us a clearer understanding of what customers are seeking. Before launching the shop quiz I could assume what certain answers would be, but now I can back them up with data.

Using app

2 months

Total reviews

1

Average rating

5.0