Octane AI: Advanced Quiz Maker

Aug. 6, 2021

Effective and easy-to-use app. Really, great customer service! Specifically, Brandon is amazing!!!!!

Aug. 2, 2021

Customer service is quick to respond but aren't quite across the Shopify platform, or just how eCommerce stores work. We intended to use their pop-up quiz but found it would take way too long to set up for stores like ours with 1000+ products. You need to select the products that match a selection of quiz answers manually, rather than being able to overlap collections or use tag-based filtering. We'd be back in a heartbeat if this was fixed.

July 23, 2021

A little hard to get used to using it, especially the "rules" Customer service gets back quickly, so make sure to use the chat.

July 15, 2021

Wow wow wow! Great quiz! Even better customer service! It's an intuitive platform but I need hand holding... Brandon was there every step of the way and helped me build my quiz from start to finish... I would have given up if not for him!! Amazing!!!

July 8, 2021

This app and the service I received from Aoife have been outstanding. We've seen an incredible jump in conversions and SMS has been an advertising dream come true! Thank you, Aoife and Octane AI!!!

June 25, 2021

I am very pleased with Octane AI. The quiz, the popups, the CRM integrations... everything is top notch and easy as pie. In particular, the availability and communication of their customer support is OUTSTANDING. Brandon, my support rep, is always available in an ongoing chat, regularly checking in to see if I have questions, and responds within a short amount of time during the business day. That level of support is unprecedented!

June 21, 2021

The support in configuration of the quiz and making adjustments post-launch was great. Jamila has been very supportive and responsive throughout the process. However it WOULD be great if in the future we could use Shopify tags to dynamically update the results that populate as opposed to making manual updates to the quiz as we release new product.

June 10, 2021

Very intuitive interface and a lot of possibilities. Mark has been very helpful within minutes when I needed assistance!

June 2, 2021

Great platform and awesome team to work with. I have nothing but good stuff to say about Octane AI.

May 19, 2021

Octane AI has been a great app for us as it offers a number of features that allow us to meet our customers where they are and anticipate their needs. Both the quiz and the integrations with Messenger are valuable tools, and the process of setting everything up was made so much easier by the Octane AI team. Working with them has been nothing but a pleasure. From onboarding with Jacob, learning new insights from Katie, or working towards monthly goals, and testing new ideas with Valentina, it's been a smooth experience the whole way through.

May 14, 2021

This app is AMAZING! It does so many things! I use it to welcome my customers with a discount code, catch them before they exit, abandoned carts AND - I am working on a shop quiz to help my clients select the best product for them. Brandon is 100% absolutely amazing and has guided me through each and every process and answered ALL of my annoying questions. I am SOOO glad I ditched the other apps and found Brandon and Octane!

May 4, 2021

Seriously one of the best apps on shopify!!! Brandon in customer service is amazing!! So helpful! I wish all app companies on shopify were this amazing!

April 29, 2021

It's been a great experience from the tireless efforts of the guys at Octane. Whatever time it is when we're working on the shopify integration, Brandon, Mark and Inna have been giving their best. Really top of industry support from Octane with live people who care, compared to other big brand platforms where we have to face a wall of threaded emails. Good job and Kudos Octane AI!

April 29, 2021

Super helpful app at organizing engagement and generating leads that convert! Mark B was amazing at giving me a run down of the program and was detailed in what would work best for us! Thank you!

April 19, 2021

Great app and customer service especially Mark and Brandon. The onboarding call is particularly helpful as they can help you out live. Still exploring the app but so far, really loving it :)

March 17, 2021

I am using this app and customer service, specially Mark and Brandon are doing a great job helping me setting it up and explaining the features.

March 16, 2021

Incredible results and Extremely powerful! The quiz and messenger bot has been pivotal for my business. The quiz has simplified the purchasing path for my customer, freed up chat support time and amazing $$$ results. Customer support (Erica & Jake) is phenomenal! Very helpful, friendly and clever suggestions!

March 9, 2021

I've used this app before and recently came back to it since they added the Shop Quiz feature. Although I can't comment on the app itself since we are JUST starting to use it, I can say that the customer support gets an A+. Thanks for the setup help, Brandon!

March 5, 2021

Octane.ai has been amazing! Using the app to develop a Shop Quiz has been super helpful in building out our website development, and the customer service is awesome. Brandon provided super quick responses and assistance to my questions and I am so glad we chose Octane!

Feb. 26, 2021

I absolutely love working with our team over at Octane AI! They are super knowledgeable, and always willing to help out or answer any questions we have. Their shop quizzes have surpassed our expectations, and have been so insightful for our business. If you are thinking about Octane AI, do it! They are amazing!