All reviews

Rating Breakdown

  • 5
    90% (57 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 90% (57)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

Smooth app and eficient, recomment it

Store

Herby

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation πŸ’› Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! πŸš€

5 / 5 Share

Dec. 11, 2025

Store

ForJars

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Synctrack AI Order Tracking app 😊 Your satisfaction means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother, smarter, and more reliable for your store. Thanks again for choosing Synctrack! πŸš€πŸ’›

5 / 5 Share

Dec. 3, 2025

Great service! Fast and professional

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

😊 Thank you so much for your feedback! We’re really happy to hear that you experienced great, fast, and professional service while using Synctrack AI Order Tracking app. Your support truly means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother and more reliable for your store. Thanks again for choosing our app! πŸš€πŸ’›

3 / 5 Share

Sept. 13, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your 3-star review. We appreciate you taking the time to share your feedback, and we're glad to hear some aspects of the app are working well for you. We also understand that there's room for improvement. Could you tell us more about what we could do to better assist you? Knowing what specific features or areas need work would be incredibly helpful as we continue to develop and improve the app. We value your input and are committed to making our app the best it can be.

5 / 5 Share

July 23, 2025

Store

NEOPPF

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that you’re happy with Synctrack Order Tracking app. Your support means a lot to us, and we’re always here if you need any assistance! πŸššπŸ’¬πŸ’™

5 / 5 Share

June 26, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear you’re loving Synctrack Order Tracking app. Your support means the world to us β€” and we’re always here if you need anything! πŸššπŸ’¬πŸ’™

2 / 5 Share

Feb. 3, 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Using app

17 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin. While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users. If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future. Best regards, Kaylee from Synctrack team

5 / 5 Share

Jan. 28, 2025

thanks so Samuel, i did not knew about this tool Samuel explained it quite well, and i'm convinced that i am in need for this tool this is will make easier for my customer which will increase my sales.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

😊 It’s awesome to hear that Samuel’s explanation helped you understand the value of the tool. πŸŽ‰ Making things easier for your customers is always a great move, and if it boosts your sales, that’s even better! πŸš€ If you ever need further assistance or have more questions, feel free to reach out. Wishing you all the success with your business! 🌟✨

5 / 5 Share

Jan. 3, 2025

Good

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review of the Synctrack Order Tracking app! 🚚✨ We’re happy to hear that you’re enjoying the app. If you need any assistance or have any feedback, feel free to reach out! 😊 Thanks for choosing Synctrack Order Tracking! πŸš€πŸ™Œ

5 / 5 Share

Nov. 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Using app

18 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! πŸ™ŒπŸ’™

5 / 5 Share

Nov. 12, 2024

perfect Customer service!!!!!!!

Using app

6 days

Total reviews

20

Average rating

4.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need anything else, feel free to reach out anytime! πŸ’¬πŸŒŸ

5 / 5 Share

Aug. 22, 2024

Great customer service! Joy is a always there to help and the app itself works flawlessly.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure everything continues to run smoothly for you! 🌟

5 / 5 Share

Aug. 21, 2024

I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !

Store

Djolie

Using app

About 1 hour

Total reviews

41

Average rating

1.4

Developer Reply

Thank you so much for your heartfelt words! 🌟 We're beyond thrilled to hear how much Tracy's dedication and passion have made a difference for you with the Synctrack Order Tracking app. She truly is magic, and we're lucky to have her on our team. Your kind message will surely make her day! Thank you for sharing this, and know that we're always here to make you smile. 😊✨

5 / 5 Share

Aug. 9, 2024

Exceptional Customer Support – Highly Recommend! I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed. The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process. Tracy guided me step-by-step, making sure everything was perfectly configured to meet my needs. The support I received was top-notch, and it's clear that Synctrack values their customers. I highly recommend this app to anyone looking for reliable order tracking with exceptional customer service. Thanks, Tracy!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided exceptional customer support throughout your setup process. It's great to know that everything was configured perfectly to meet your needs. Your recommendation means a lot to us, and we're always here to help if you need anything else. Thanks again for choosing Synctrack and for your kind words! πŸ˜ŠπŸ‘

5 / 5 Share

June 17, 2024

Using app

29 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Synctrack Order Tracking app: Thank you for the 5-star rating! We're delighted that you had an excellent experience with our service. If you have any more feedback or need further assistance, feel free to let us know. 😊🌟

5 / 5 Share

Oct. 22, 2024

Joy was an amazing help! Best customer service I have witnessed. All my issues and concerns have been quickly solved with fast response and informative detail. I would recommend anyone who is looking to get their issues solved from her :))

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

🌟 Thank you for your glowing review! Tracy truly shines ✨ as a beacon of excellent customer service. We're delighted to hear that she swiftly addressed all your concerns with such efficiency and detail. πŸš€ We appreciate your recommendation and are thrilled to have provided you with a positive experience. Don't forget to check out our Omega Order Tracking Upsell app for even more convenience! πŸ“¦πŸ˜Š

5 / 5 Share

Feb. 4, 2024

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

⭐️⭐️⭐️⭐️⭐️ Thank you for the glowing 5-star review! 🌟 We're thrilled that you enjoyed our service. If you have any further feedback or needs, please feel free to let us know. Your satisfaction is our top priority! πŸš€πŸ˜Š

5 / 5 Share

Dec. 12, 2023

An excellent order tracking app, highly recommended. Customer service representative Joy responds incredibly quickly, can resolve issues promptly, and the fees are very reasonable!

Using app

About 1 year

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your excellent review! πŸŒŸπŸš€ We're thrilled to hear that you find our order tracking app outstanding and highly recommend it. πŸ˜ŠπŸ’― It's fantastic to know that Joy, our amazing customer service representative, responds incredibly quickly and can promptly resolve any issues you may encounter. πŸƒπŸ’¨πŸ”§ We appreciate your kind words. Moreover, we're glad that you find our fees very reasonable. πŸ’°πŸ’ͺ If you have any further questions or need assistance, don't hesitate to reach out. We're here to help and ensure you have a fantastic experience! πŸ™Œβœ¨

5 / 5 Share

Nov. 29, 2023

I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance. What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns. This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! πŸ‘πŸ€—

5 / 5 Share

Oct. 30, 2023

The app offers excellent value for money, and the customer service experience with OMEGA is exceptional. Anna, the representative, was incredibly patient and guided me through the entire process step by step when I didn't know anything. Highly recommended.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!