Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
206
chart
#102
All reviews
Rating Breakdown
Review RSS Feed
May 1, 2024
Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service
Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀
April 15, 2024
perfect, ASSISTANCE CLIENT DE QUALITE
🌟 Merci beaucoup pour votre retour positif ! 💼 Nous sommes ravis d'apprendre que vous avez trouvé notre assistance client de qualité. 🚀 Chez Synctrack Order Tracking app, nous nous efforçons toujours de fournir un service impeccable. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire ! 😊
April 10, 2024
When I first downloaded the app it was working perfectly. I had an issue with the app's code showing on the website, the developers fixed it ASAP.
We're glad to hear that our developers were able to swiftly address the issue with the app's code appearing on your website! 😊 At Omega Order Tracking Upsell, we're committed to providing seamless integration and excellent support to ensure your experience remains smooth. If you encounter any further issues or have any questions, please don't hesitate to reach out. We're here to help! 🛠️🌟
April 10, 2024
Best tracking app!
We're thrilled to hear that you consider Omega Order Tracking Upsell app the best tracking app! 🌟 Providing top-notch tracking capabilities is our goal, and we're glad to know that we've met your expectations. If you have any questions or need assistance with anything else, feel free to reach out. We're here to help ensure your tracking experience remains excellent! 🚀😊
March 27, 2024
A great and kind support, thanks to Vincent for his perfect help. appreciated
We're thrilled to hear about your positive experience with our Omega Order Tracking Upsell app's support team, especially with Vincent! 🌟 Thank you for recognizing his kindness and perfect assistance. 💫 Your appreciation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀
March 26, 2024
Very helpful!
We're delighted to hear that you found our Omega Order Tracking Upsell app very helpful! 🌟 If you have any further questions or need assistance, feel free to reach out. We're here to ensure your success! 🚀
March 25, 2024
If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.
Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀
March 16, 2024
Excellent service from the personnel, helpful indeed
🌟 We're thrilled to hear that you received excellent service from our personnel! 💼 Helping our customers is what we strive for, and we're glad to know we hit the mark with you. If you ever need assistance again, don't hesitate to reach out. We're here to help! 😊👍 And remember, for even more convenience, be sure to check out our Omega Order Tracking Upsell app! 📦✨
Oct. 22, 2024
Joy was an amazing help! Best customer service I have witnessed. All my issues and concerns have been quickly solved with fast response and informative detail. I would recommend anyone who is looking to get their issues solved from her :))
🌟 Thank you for your glowing review! Tracy truly shines ✨ as a beacon of excellent customer service. We're delighted to hear that she swiftly addressed all your concerns with such efficiency and detail. 🚀 We appreciate your recommendation and are thrilled to have provided you with a positive experience. Don't forget to check out our Omega Order Tracking Upsell app for even more convenience! 📦😊
Feb. 4, 2024
⭐️⭐️⭐️⭐️⭐️ Thank you for the glowing 5-star review! 🌟 We're thrilled that you enjoyed our service. If you have any further feedback or needs, please feel free to let us know. Your satisfaction is our top priority! 🚀😊
Jan. 30, 2024
ottima assistenza di Joy,mi ha aiutato a inserire l'app all'interno del mio store e mi ha aiutato a inserire il pixel delle campagne pubblicitarie su shopify,ti ringrazio per la tua assistenza,molto gentile. LEI E IL SUO TEAM SANNO FARE IL SUO LAVORO AL MIGLIORE DEI MODI POSSIBILI,COMPLIMENTI E GRAZIE DI NUOVO. UN SALUTO TOMMY!
Siamo felici di sentire che hai avuto un'ottima esperienza con Joy e il nostro team di assistenza! Grazie per i tuoi gentili complimenti. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Saluti a te, Tommy! 😊🌟🚀
Jan. 26, 2024
I've been consistently impressed with the support provided by the Omega Order Tracking Upsell team for Shopify. Every interaction I've had with their support staff has been marked by prompt responses and effective solutions. The speed at which they address inquiries and resolve issues is truly commendable. What I particularly appreciate is their consistency in service. Regardless of who I spoke to, each team member was knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app. Thanks to the Omega team for their dedication to providing excellent customer support. It makes a big difference!
We're thrilled to receive such positive feedback about your experience with the Omega Order Tracking team for Shopify! 🌟 It's wonderful to know that our support staff consistently provides prompt responses and effective solutions, and we're proud of the commendable speed at which we address inquiries and resolve issues. Your appreciation for our team's knowledge and quick assistance, regardless of the team member, is truly valued. We're delighted to hear that this reliability is a key factor in your continued trust in our app. A big thank you from the entire Omega team for recognizing our dedication to providing excellent customer support. Your satisfaction is our priority, and we're here for any future assistance you may need. 🚀💙
Dec. 15, 2023
Tracy from Order Tracking app, exceeded my expectations in both functionality and service. The app's user-friendly interface and real-time updates simplify tracking, supporting a variety of courier services seamlessly. What truly impressed me was Tracy's exceptional customer service. Faced with a delayed package, their support team displayed remarkable dedication, promptly resolving the issue with regular updates. Tracy is a must-have for hassle-free tracking and standout customer support. Highly recommended for a stress-free online shopping experience!
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Tracy exceeded your expectations in both functionality and service. We're grateful for your recommendation and we're thrilled to be a part of your stress-free online shopping experience! Thank you again for your feedback and support! 🙌📦🚚💨
Dec. 12, 2023
Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link. This is the only tracking app that I know of that can handle showing ALL of the different tracking links and transit details on one page. Thank you Omega team!
Thank you for your review! 🌟 We're glad to hear that Joyce and our team were able to customize your tracking page to display multiple tracking links for different suppliers 📦🚚🗺️. We appreciate your recognition of our app's unique capability. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your feedback! 🌟🙌
Dec. 12, 2023
An excellent order tracking app, highly recommended. Customer service representative Joy responds incredibly quickly, can resolve issues promptly, and the fees are very reasonable!
Thank you for your excellent review! 🌟🚀 We're thrilled to hear that you find our order tracking app outstanding and highly recommend it. 😊💯 It's fantastic to know that Joy, our amazing customer service representative, responds incredibly quickly and can promptly resolve any issues you may encounter. 🏃💨🔧 We appreciate your kind words. Moreover, we're glad that you find our fees very reasonable. 💰💪 If you have any further questions or need assistance, don't hesitate to reach out. We're here to help and ensure you have a fantastic experience! 🙌✨
Nov. 30, 2023
Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied
Thank you so much for your incredible feedback! 🎉 We're thrilled to hear that you had a great experience with our customer service team and that they provided quick and precise answers to your questions. 😊🚀 Your satisfaction means a lot to us, and we're grateful for your recommendation. If you ever need further assistance, we're here to help. Thank you for being a highly satisfied customer! 🌟💯
Nov. 29, 2023
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance. What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns. This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
We're beyond thrilled to hear about your extremely positive customer service experience with our app! 🌟😊 It's fantastic to know that our team has consistently demonstrated outstanding professionalism and provided impressively patient assistance, no matter the issue you encountered. We take pride in delivering swift resolutions to technical challenges, ensuring a smooth experience for our users. If you have any further questions or need assistance, please don't hesitate to reach out. We'll be here to support you every step of the way! 👍🤗
Nov. 28, 2023
Best tracking app
Thank you for your review! Providing top-notch tracking capabilities is our utmost priority, and we're delighted that we've been able to meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that you have the best tracking experience possible! 👍🚀
Nov. 24, 2023
My experience using Omega Order Tracking has always been positive. What makes it so positive is that their support is phenomenal. I had the pleasure trouble shooting my problems with Lynn who not only responds quickly but helps me solve my problems quickly. I discovered something that I needed to get fixed by the Omega Dev team & Lynn was able to engage the team and get back to me with the working solution in a day. 10/10 service
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟
Nov. 3, 2023
Excellent
Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊