Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

Branded order tracking with real-time updates and Sidekick AI
Rating
4.9
Feedback
93
Reviews
Chart
#1,327
Shopify

All reviews

5 / 5 Share
April 10, 2026

Easy to install, and customer service is helpful and quick to reply.

Store Using app Total reviews Average rating
Lost Soul Vinyl 3 days 2 5.0
Developer Reply

Thank you for your feedback 😊 We are glad to hear that Synctrack AI Order Tracking was easy to install and that our support team could assist you quickly and effectively 💙⚡ If you ever need anything else, we are always here to help 🤝🚀

5 / 5 Share
April 7, 2026

amazing app and maybe the fastest customer support ever

Store Using app Total reviews Average rating
BUBBLOO 12 minutes 1 5.0
Developer Reply

Thank you so much for the amazing review! 🚀✨ We’re thrilled to hear you’re loving the app and “maybe the fastest customer support ever” is a compliment we’ll proudly take! 😄 If you ever need anything else, we’ll be just as quick next time too!

5 / 5 Share
April 2, 2026

their AI chatbot is absolutely amazing, will edit all the features you need instantly, from font to padding etc

Store Using app Total reviews Average rating
cherryave About 3 hours 1 5.0
Developer Reply

Thank you so much for your awesome review! 😊 We’re thrilled to hear that you’re enjoying the AI chatbot and how quickly it helps customize everything — from fonts to spacing and more. That’s exactly the kind of smooth and flexible experience we aim to deliver! If you ever need anything else or want to explore more features, we’re always here to help 🚀

5 / 5 Share
March 25, 2026

Großartiger Support, der einem bei der ganzen Einrichtung unterstützt und einem wichtige Tipps gibt, wie man bei Paypal mit möglichst guten Argumenten seine Geld schnell ausgezahlt bekommt. Absolute Weiterempfehlung!

Store Using app Total reviews Average rating
LuckyPets 19 minutes 3 5.0
Developer Reply

Vielen herzlichen Dank für Ihre tolle Rückmeldung! 🙌 Es freut uns sehr, dass Sie unseren Support als hilfreich bei der Einrichtung und bei den wichtigen Hinweisen zu PayPal erlebt haben. Gerade in solchen Situationen ist es uns wichtig, Sie bestmöglich zu unterstützen und mit klaren, hilfreichen Informationen zur Seite zu stehen. Vielen Dank auch für Ihre Weiterempfehlung, das bedeutet uns wirklich viel! Wenn Sie weitere Fragen haben, sind wir jederzeit gerne für Sie da. 🚀

5 / 5 Share
March 3, 2026

Just installed this app so I haven't actually used it yet for ongoing orders but while setting up I contacted support about tracking page customization and was quickly helped by Vincent. Good features even if just on the free plan. Fast and reliable CS which is a rarity nowadays!

Store Using app Total reviews Average rating
Dew Theory 27 minutes 2 5.0
Developer Reply

Thank you so much for sharing your first experience! 😊🌟 We’re really happy to hear the setup went smoothly and that Vincent could quickly help you with the tracking page customization. It’s great to know Synctrack Order Tracking Page already made a good impression, even while you’re still getting started with the free plan 💙 Your kind words about the fast and reliable support truly mean a lot to our team. Thanks again for choosing Synctrack Order Tracking Page. We’re always here if you need any help as your orders start coming in! 🙌🚀

5 / 5 Share
Jan. 17, 2026

I just installed the app, the installation went really well, and I'm currently exploring the app, which is well designed.

Store Using app Total reviews Average rating
UNSEN 25 minutes 14 5.0
Developer Reply

Thank you so much for sharing your first impression 😊 We’re really happy to hear that the installation of Synctrack AI Order Tracking app went smoothly and that you’re enjoying exploring the well designed interface so far. We aim to make everything intuitive and easy to use right from the start, so your feedback truly means a lot to us ✨📦 If you have any questions while discovering more features or need support with Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here and happy to help 🚀💙

5 / 5 Share
Jan. 17, 2026

Great customer support, and it is a simple app to use and set up.

Store Using app Total reviews Average rating
Amaleas 21 minutes 1 5.0
Developer Reply

Thank you for your kind feedback 😊 We are glad to hear that Synctrack AI Order Tracking is simple to use and easy to set up, and that you had a great support experience 💙✨ If you ever need anything, we are always here to help 🤝🚀

5 / 5 Share
Jan. 13, 2026

Store Using app Total reviews Average rating
MacroPanora About 1 hour 4 5.0
Developer Reply

Thank you so much for the 5 stars 😊⭐ We’re really happy to know that Synctrack AI Order Tracking app is meeting your expectations and bringing value to your store. Your support truly means a lot to our team and motivates us to keep improving the app to deliver a smooth and reliable order tracking experience 📦✨ If you ever need any assistance or have questions about Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙

5 / 5 Share
Jan. 6, 2026

Store Using app Total reviews Average rating
Mariani & Co Milano 28 minutes 1 5.0
Developer Reply

Thank you so much for the 5⭐ rating! 😊🌟 We truly appreciate your support and are glad you’re enjoying Synctrack AI Order Tracking. Your feedback motivates our team to keep improving the app and providing reliable, friendly support 💙 Thanks again for choosing Synctrack AI Order Tracking. We’re always here if you need any help! 🙌🚀

5 / 5 Share
Dec. 31, 2025

Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.

Store Using app Total reviews Average rating
Dem Canvas Over 2 years 10 5.0
Developer Reply

That’s wonderful to hear — thank you for your continued support! 😊 We’re really happy to know that Synctrack AI Order Tracking app has been reliable for you from the very beginning and that you plan to keep using it. Long-term trust like this means a lot to our team. A big thank-you as well for the shout-out to Tra My — her efficiency and dedication truly make a difference 💙 We appreciate you choosing Synctrack AI Order Tracking app and supporting us along the way! 🚀

5 / 5 Share
Dec. 12, 2025

Smooth app and eficient, recomment it

Store Using app Total reviews Average rating
Herby 23 minutes 2 5.0
Developer Reply

😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation 💛 Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! 🚀

5 / 5 Share
Dec. 11, 2025

Store Using app Total reviews Average rating
ForJars Over 1 year 1 5.0
Developer Reply

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Synctrack AI Order Tracking app 😊 Your satisfaction means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother, smarter, and more reliable for your store. Thanks again for choosing Synctrack! 🚀💛

5 / 5 Share
Dec. 10, 2025

tracy is a amazing helper and she guided me to setup the entire app

Store Using app Total reviews Average rating
HALO About 4 hours 10 4.9
Developer Reply

Thank you so much for your feedback 😊 We’re really happy to hear that Tracy guided you through setting up the entire Synctrack AI Order Tracking app and provided such amazing help. Making sure merchants feel confident and fully supported during setup is something we truly care about 📦✨ Your kind words mean a lot to Tracy and our whole team. If you ever need further assistance or want to explore more features of Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙

5 / 5 Share
Dec. 3, 2025

Great service! Fast and professional

Store Using app Total reviews Average rating
The Pet Hero About 1 hour 1 5.0
Developer Reply

😊 Thank you so much for your feedback! We’re really happy to hear that you experienced great, fast, and professional service while using Synctrack AI Order Tracking app. Your support truly means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother and more reliable for your store. Thanks again for choosing our app! 🚀💛

3 / 5 Share
Sept. 13, 2025

Store Using app Total reviews Average rating
Genus Innovation Almost 2 years 1 3.0
Developer Reply

Thank you for your 3-star review. We appreciate you taking the time to share your feedback, and we're glad to hear some aspects of the app are working well for you. We also understand that there's room for improvement. Could you tell us more about what we could do to better assist you? Knowing what specific features or areas need work would be incredibly helpful as we continue to develop and improve the app. We value your input and are committed to making our app the best it can be.

5 / 5 Share
July 23, 2025

Store Using app Total reviews Average rating
NEOPPF 5 months 1 5.0
Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that you’re happy with Synctrack Order Tracking app. Your support means a lot to us, and we’re always here if you need any assistance! 🚚💬💙

5 / 5 Share
June 26, 2025

Store Using app Total reviews Average rating
BeUnikArt 2 days 2 5.0
Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear you’re loving Synctrack Order Tracking app. Your support means the world to us — and we’re always here if you need anything! 🚚💬💙

2 / 5 Share
Feb. 3, 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Store Using app Total reviews Average rating
Kennzeichen.Express 17 days 2 3.5
Developer Reply

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin. While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users. If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future. Best regards, Kaylee from Synctrack team

5 / 5 Share
Jan. 3, 2025

Good

Store Using app Total reviews Average rating
60 Tools About 4 hours 5 5.0
Developer Reply

Thank you for your review of the Synctrack Order Tracking app! 🚚✨ We’re happy to hear that you’re enjoying the app. If you need any assistance or have any feedback, feel free to reach out! 😊 Thanks for choosing Synctrack Order Tracking! 🚀🙌

5 / 5 Share
Nov. 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Store Using app Total reviews Average rating
Cozy Shark 18 minutes 6 5.0
Developer Reply

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙

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