All reviews

Rating Breakdown

  • 5
    92% (65 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 90% (64)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2026

I just installed the app, the installation went really well, and I'm currently exploring the app, which is well designed.

Store

UNSEN

Using app

25 minutes

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars 😊⭐ We’re really happy to know that Synctrack AI Order Tracking app is meeting your expectations and bringing value to your store. Your support truly means a lot to our team and motivates us to keep improving the app to deliver a smooth and reliable order tracking experience 📦✨ If you ever need any assistance or have questions about Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙

5 / 5 Share

Dec. 31, 2025

Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

Developer Reply

That’s wonderful to hear — thank you for your continued support! 😊 We’re really happy to know that Synctrack AI Order Tracking app has been reliable for you from the very beginning and that you plan to keep using it. Long-term trust like this means a lot to our team. A big thank-you as well for the shout-out to Tra My — her efficiency and dedication truly make a difference 💙 We appreciate you choosing Synctrack AI Order Tracking app and supporting us along the way! 🚀

5 / 5 Share

Dec. 28, 2025

Very helpful with set up

Using app

About 1 hour

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear that Synctrack AI Order Tracking app was helpful during setup and made it easier for you to get started. A smooth onboarding experience is really important to us, so it’s great to know it worked well for you. Thanks for choosing Synctrack AI Order Tracking app — we’re happy to support your order tracking needs! 🚀💙

5 / 5 Share

Dec. 26, 2025

harika bir uygulma mağzama güven veriyor iyiki bu uygulama var

Using app

10 days

Total reviews

10

Average rating

5.0

Developer Reply

Bu güzel yorum için çok teşekkür ederiz! 😊 Synctrack AI Order Tracking app’in mağazanıza güven verdiğini duymak bizi gerçekten çok mutlu etti. Sipariş takibini daha net ve profesyonel hale getirmek için geliştirdiğimiz bu uygulamanın işinize değer katması bizim için çok önemli. Synctrack AI Order Tracking app’i tercih ettiğiniz için teşekkür ederiz. Mağazanız için güven veren bir deneyim sunmaya devam edeceğiz 🚀💙

5 / 5 Share

Dec. 12, 2025

Smooth app and eficient, recomment it

Store

Herby

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation 💛 Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! 🚀

5 / 5 Share

Dec. 11, 2025

Store

ForJars

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Synctrack AI Order Tracking app 😊 Your satisfaction means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother, smarter, and more reliable for your store. Thanks again for choosing Synctrack! 🚀💛

5 / 5 Share

Dec. 10, 2025

tracy is a amazing helper and she guided me to setup the entire app

Store

HALO

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Great service! Fast and professional

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

😊 Thank you so much for your feedback! We’re really happy to hear that you experienced great, fast, and professional service while using Synctrack AI Order Tracking app. Your support truly means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother and more reliable for your store. Thanks again for choosing our app! 🚀💛

3 / 5 Share

Sept. 13, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your 3-star review. We appreciate you taking the time to share your feedback, and we're glad to hear some aspects of the app are working well for you. We also understand that there's room for improvement. Could you tell us more about what we could do to better assist you? Knowing what specific features or areas need work would be incredibly helpful as we continue to develop and improve the app. We value your input and are committed to making our app the best it can be.

5 / 5 Share

July 23, 2025

Store

NEOPPF

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that you’re happy with Synctrack Order Tracking app. Your support means a lot to us, and we’re always here if you need any assistance! 🚚💬💙

5 / 5 Share

June 26, 2025

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear you’re loving Synctrack Order Tracking app. Your support means the world to us — and we’re always here if you need anything! 🚚💬💙

5 / 5 Share

Feb. 4, 2025

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦

2 / 5 Share

Feb. 3, 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Using app

17 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin. While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users. If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future. Best regards, Kaylee from Synctrack team

5 / 5 Share

Jan. 28, 2025

thanks so Samuel, i did not knew about this tool Samuel explained it quite well, and i'm convinced that i am in need for this tool this is will make easier for my customer which will increase my sales.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

😊 It’s awesome to hear that Samuel’s explanation helped you understand the value of the tool. 🎉 Making things easier for your customers is always a great move, and if it boosts your sales, that’s even better! 🚀 If you ever need further assistance or have more questions, feel free to reach out. Wishing you all the success with your business! 🌟✨

5 / 5 Share

Jan. 3, 2025

Good

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review of the Synctrack Order Tracking app! 🚚✨ We’re happy to hear that you’re enjoying the app. If you need any assistance or have any feedback, feel free to reach out! 😊 Thanks for choosing Synctrack Order Tracking! 🚀🙌

5 / 5 Share

Nov. 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Using app

18 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙

5 / 5 Share

Nov. 12, 2024

perfect Customer service!!!!!!!

Using app

6 days

Total reviews

20

Average rating

4.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need anything else, feel free to reach out anytime! 💬🌟

5 / 5 Share

Oct. 24, 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! 🎉 Your support means the world to us, and we’re here whenever you need! Thanks for the encouragement—our team will keep up the great work! 💪😊

5 / 5 Share

Aug. 22, 2024

Great customer service! Joy is a always there to help and the app itself works flawlessly.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure everything continues to run smoothly for you! 🌟