Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page
Rating
4.9
Feedback
72
Reviews
Chart
#1,316
Shopify

All reviews

5 / 5 Share
Dec. 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Store Using app Total reviews Average rating
Dazpy 9 months 1 5.0
Developer Reply

Thanks a million for leaving a 5-star review ๐Ÿ™Œ๐Ÿ™๐Ÿป๐Ÿ™Œ๐Ÿ™๐Ÿป. We will share this with the whole team to let them know to keep up the amazing work.

5 / 5 Share
Dec. 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Store Using app Total reviews Average rating
Andamen 11 months 8 5.0
Developer Reply

Hi, itโ€™s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If thereโ€™s anything we can do to serve you further, let us know. ๐Ÿ’—๐Ÿ’—๐Ÿ’—

5 / 5 Share
July 27, 2022

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

Store Using app Total reviews Average rating
AnnLian About 2 hours 1 5.0
Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.๐Ÿ’—๐Ÿ’—๐Ÿ’—

4 / 5 Share
April 7, 2022

I used this app to manually change the orders status, the support is amazing, the employees were very helpful and quickly solved the problems I was having.

Store Using app Total reviews Average rating
proboxs 13 days 1 4.0
Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

5 / 5 Share
April 5, 2022

Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.

Store Using app Total reviews Average rating
WhatNaturalsLove.com 2 days 16 4.8
Developer Reply

Wowowwww youโ€™re so niceeee ! Thanks for your amazing review ๐Ÿค— ๐Ÿฅฐ Hope for nothing but your businessโ€™s growth ๐Ÿ”ฅ๐Ÿš€ Cheers from Tracy ๐Ÿฅฐ

5 / 5 Share
Feb. 28, 2022

OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!

Store Using app Total reviews Average rating
South Steeze 2 days 8 5.0
Developer Reply

Hello South Steeze! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business! Kaylee - Omega Team

5 / 5 Share
Feb. 10, 2022

very fast and quality customeer support they make the adjastament in short time with good quality!!!

Store Using app Total reviews Average rating
mozabrick.co.uk 16 days 1 5.0
Developer Reply

Hi mozabrick.co.uk Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share
Feb. 9, 2022

They are super quick and very helpful and available to help you each time you ask them, Mr. Zeroes you and your team rocks.

Store Using app Total reviews Average rating
MARS Cosmetics 29 days 9 5.0
Developer Reply

Hi MARS Cosmetics We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share
Jan. 26, 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Store Using app Total reviews Average rating
Developer Reply

Hi Keychron Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share
Jan. 25, 2022

Hello, I had the privilege of working with a nice young lady named Malek. She helped me with reassurance and ease that we would solve the problem. She was patient and understanding. I love this app, it is great for my store and I'm so glad I found it!

Store Using app Total reviews Average rating
Blazing Beauty Ave About 12 hours 3 4.3
Developer Reply

Hi Blazing Beauty Ave, Thank you for taking the time to review your experience at Omega. Iโ€™m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Malak, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share
Jan. 21, 2022

Very good and easy to use app, with a beautiful tracking page and many useful features that are easy to set up

Store Using app Total reviews Average rating
Ashour Shoes 14 minutes 10 5.0
Developer Reply

Hi Ashour Shoes Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

4 / 5 Share
Jan. 20, 2022

using this app to help my customers track their packages easier. this app really help me out and the customer service team is top notch.

Store Using app Total reviews Average rating
KP STORE About 2 hours 8 4.9
Developer Reply

Hi KP STORE, Weโ€™re so delighted to hear that you chose our app for your store! Itโ€™s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share
Jan. 20, 2022

Great app, The UX is on point, the price is much cheaper than the competition and the customer support team is really reactive, I had issue with the setup of the app and they managed to solve out everything in no time. I highly recommend this app to anyone

Store Using app Total reviews Average rating
Le Createur des housses About 24 hours 2 5.0
Developer Reply

Hi Le Createur des housses Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share
Jan. 14, 2022

Malak is amazing ! She helped me to solve my problems with app and between Gmail and them app ! She is soo kind, polite and ready to help and she is soo friendly ! I am more then satisfied with her and her support ! I highly recomend ! They have amazing support service !

Store Using app Total reviews Average rating
Stevvex 9 days 12 4.7
Developer Reply

Hi Stevvex, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. Weโ€™re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share
Jan. 5, 2022

Trying to use this app, will review it later! Trying to use this app, will review it later! Trying to use this app, will review it later!

Store Using app Total reviews Average rating
DBPOWER 3 minutes 2 5.0
Developer Reply

Hi DBPOWER Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share
Dec. 31, 2021

Been looking for a tracking app for awhile. Omega is just spot on! Great and fast support, and also very generous 150 tracking quota on free plan! I recommend this app strongly!

Store Using app Total reviews Average rating
Reyrr Athletics 16 days 15 4.5
Developer Reply

Hi Reyrr Athletics, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share
Dec. 22, 2021

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Store Using app Total reviews Average rating
Super Kitty Cats 13 days 3 3.7
Developer Reply

Hi Super Kitty Cats, Thank you for taking the time to provide a rating and your compliment to Stella! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share
Dec. 17, 2021

This app is by far the best shopify tracking app to date, and it's free! Very nice job, I love the detailed analytics of carrier status and shipment times. The customer-facing dashboard is very user-friendly as well. Thanks so much!

Store Using app Total reviews Average rating
Alpine Ridge Outfitters 14 minutes 5 4.8
Developer Reply

Hi Alpine Ridge Outfitters We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share
Dec. 10, 2021

Its a very good, well balanced app for Order Tracking. Most important thing is their Support. I was confused and I was getting some error but Stella helped me a lot to resolve them as quickly as possible. Very good support. Probably one of the best support I have seen on Shopify. Thanks

Store Using app Total reviews Average rating
ZYANNA About 19 hours 5 5.0
Developer Reply

Hi ZYANNA, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share
Dec. 6, 2021

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

Store Using app Total reviews Average rating
PARD Technology 13 minutes 3 5.0
Developer Reply

Hi PARD Technology, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

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