Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
200
chart
#163
All reviews
Rating Breakdown
Review RSS Feed
Sept. 29, 2021
This app is good. If you want shipping branding of your own with own branded email notification to your clients with wonderful reporting then this app has is all and it is for free on top of that. The customer service is wonderful. I highly recommend it.
Hi BEAUTY AND INFINITY, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 27, 2021
We have just installed the app and it seems we selected the right app. Had some issue with installation and Stella from support was really prompt to resolve it. We hope the app would be helpful for all our tracking needs.
Hi KheenKhaab®-Designer Studio, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 21, 2021
Great app, quick sync just seconds. Personalized order page, capable of cross-selling. Very good. Customer care is also quick. Thanks very much. Hopefully, in the future the app will have more new features like hiding some unwanted keywork. Recommended to use.
Hi trendluxy, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 13, 2021
The App serves everything you need! And this for free! But not enough they also provide outstanding support. 5/5 i recommend!
Hi Annette von Qinao, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
Sept. 9, 2021
This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3
Hi Happy Wagon, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 7, 2021
This looks beautiful and professional. I recommend this app., for sure! I am trying to figure out the whole email section though, a bit confusing especially on a Monday, LMAO.
Hi Shop On In, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team
Aug. 5, 2021
Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!
Hi Julianna Beauty, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 28, 2021
Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.
Hi Modern&Home, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
July 28, 2021
downloaded twice but for a reason app did not work. probably there is a technical issue which needs to be looked at.
Dear customer, Thanks for taking the time to share us your experience with our app and we are sorry for any inconvenience caused to you. We have fixed it, it's due to the old data saved on the system. Could you please check again? We tried to contact you via email and phone but haven't seen your reply yet. Please reply us and let us know if you have any questions. We hope to have a chance to work with you. Best regards, Omega Team
July 22, 2021
great app, and great service! had some technical issue, and was resolved by customer service in 24hrs.
Hi Zooomberg, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 16, 2021
This is a great app so far, no issues honestly. Their customer service reached out to make sure everything was ok. Asked me if anything needs to be changes, just feedback questions. I advised a slight issue with the mobile look and asked if they could make it more readable and they did immediately which was awesome! Thanks so much to Stella for the kind email replies and help :)
Hi Bodacious Bliss, Thank you so much for your review. We are happy that you had a great experience with our customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
June 28, 2021
Easy to use, enthusiastic support. Hope you can do more upsell or cross sell features in the track order page,
Hi YeahhCustom, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
June 17, 2021
Great app and the support is very efficient. I installed the app and had problems connecting my email for notification because provider wasn't listed and the support team explained exactly how to resolved the issue and now we are up and running thanks guys.
June 14, 2021
Awesome app, fast and great customer support, loved the way they customized just for me and gave an update. Definitely recommend this app Moreover its freee... keep up guys tqsm
June 11, 2021
Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.
June 10, 2021
The app is extremely useful and easy to use, can be customized according to each store, can add notifications in the tracking page, loads fast and clear, Enthusiastic support, edit as you like One word: Great
May 23, 2021
This app delivers 100% of what it says it does. Integration with my Shopify account was piece of cake. I had a query and the support got back to me the following day. The real-time tracking works like a Swiss watch and all this for free!!! I am very grateful to the owner behind this app. I just started my online shop, and I am overwhelmed with the paid apps I have to install to run it successfully! Many thanks Omega!
May 19, 2021
Very useful to find the AWB tracking order details. Really this is one stop solutions for ecommerce + integrated shipment order tracking system.
May 11, 2021
This app is very good and light. It is very simple to use and enthusiastic support team. I recommend this app.