Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
208
chart
#143
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2021
Just started using this app & had some problems setting up (I am not very tech savvy). Stella did an amazing job at assisting me.
Hello Treasure Knot! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Stella. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!
Nov. 6, 2021
the app is great, helps with order sorting, but needs some tweaking, i flagged the issues to emma who was very supportive ,.
Hello Cayron Travel! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Emma. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!
Nov. 6, 2021
It's such a please to use this app. Very easy to use and customers service is great. I talked to Emma and she was amasing. 10 stars !
Hello Easylhome, We can’t thank you enough for your kind review of your experience with our app and the assistance from Emma. If you need our help in any case, we are available here to help you. Wish you a successful business!
Nov. 2, 2021
The Omega app is amazing. It is very useful, helps my business a lot! I enjoy using it a lot! It's so awesome!
Hi Echoine, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Oct. 29, 2021
The apps is simple to use and straightforward in showing the tracking. The developer even arranged a zoom meeting and help me to get familiar on the apps. Great Apps and Great Support! Thanks you so much!
Hi e-sportify, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards, Omega Team
Oct. 25, 2021
Omega-Order Tracking has been nothing short of amazing. I have used quite a few other tracking apps before and while they served their purpose I honestly wasn’t impressed. I appreciate the simplicity yet usefulness of this app. The tracking page integrates perfectly with my shop and it was super easy to do. They have two options one being just the area to type in the tracking and order information to search and a more advanced option where you can even show your collections and customers can click to shop from there. I was able to be a part of a usar campaign they are doing which involved a 60 min call on how their app is doing and how they can improve and it was great! I appreciate the fact that they want to know what us as the merchant want and need in ours stores versus just guessing. Within a day they had already integrated some of the things we talked about. I am beyond pleased and grateful to have found this app. It is a MUST have in your store. the price I comparison with others is a no brainer. Quality no brainer. Customer service, no brainer. All in all a no brainer. :). Looking forward to all the new things they are implementing
Hi Little Gents Closet, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made our app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us. Thank you again for your comment and have a great day! Best regards, Omega Team
Oct. 6, 2021
This app has great value. Even better, the customer support is superb, any questions I had was were answered almost immediately!
Hi Moonbow Shells, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Best regards, Omega Team
Sept. 30, 2021
Good application although it is not completely finalized. The customer support and technical team are very responsive. I asked to make some changes and the technical team made them very quickly. I am really satisfied.
Hi FOREVER, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
Sept. 29, 2021
This app is good. If you want shipping branding of your own with own branded email notification to your clients with wonderful reporting then this app has is all and it is for free on top of that. The customer service is wonderful. I highly recommend it.
Hi BEAUTY AND INFINITY, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 27, 2021
We have just installed the app and it seems we selected the right app. Had some issue with installation and Stella from support was really prompt to resolve it. We hope the app would be helpful for all our tracking needs.
Hi KheenKhaab®-Designer Studio, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 21, 2021
Great app, quick sync just seconds. Personalized order page, capable of cross-selling. Very good. Customer care is also quick. Thanks very much. Hopefully, in the future the app will have more new features like hiding some unwanted keywork. Recommended to use.
Hi trendluxy, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 13, 2021
The App serves everything you need! And this for free! But not enough they also provide outstanding support. 5/5 i recommend!
Hi Annette von Qinao, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
Sept. 9, 2021
This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3
Hi Happy Wagon, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Sept. 7, 2021
This looks beautiful and professional. I recommend this app., for sure! I am trying to figure out the whole email section though, a bit confusing especially on a Monday, LMAO.
Hi Shop On In, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team
Aug. 5, 2021
Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!
Hi Julianna Beauty, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 28, 2021
Great app with excellent features. Very helpful customer service team. Got my issues resolved quickly.
Hi Modern&Home, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
July 28, 2021
downloaded twice but for a reason app did not work. probably there is a technical issue which needs to be looked at.
Dear customer, Thanks for taking the time to share us your experience with our app and we are sorry for any inconvenience caused to you. We have fixed it, it's due to the old data saved on the system. Could you please check again? We tried to contact you via email and phone but haven't seen your reply yet. Please reply us and let us know if you have any questions. We hope to have a chance to work with you. Best regards, Omega Team
July 22, 2021
great app, and great service! had some technical issue, and was resolved by customer service in 24hrs.
Hi Zooomberg, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 16, 2021
This is a great app so far, no issues honestly. Their customer service reached out to make sure everything was ok. Asked me if anything needs to be changes, just feedback questions. I advised a slight issue with the mobile look and asked if they could make it more readable and they did immediately which was awesome! Thanks so much to Stella for the kind email replies and help :)
Hi Bodacious Bliss, Thank you so much for your review. We are happy that you had a great experience with our customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
June 28, 2021
Easy to use, enthusiastic support. Hope you can do more upsell or cross sell features in the track order page,
Hi YeahhCustom, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team