Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
208
chart
#150
All reviews
Rating Breakdown
Review RSS Feed
Oct. 10, 2022
We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
Oct. 6, 2022
Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Sept. 27, 2022
Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!
Sept. 22, 2022
Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.
Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!
Sept. 13, 2022
Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful
How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Sept. 8, 2022
Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
Aug. 26, 2022
This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!
Aug. 24, 2022
I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Anna
Aug. 13, 2022
They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Aug. 4, 2022
Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. _Cheers from Tracy_
Aug. 2, 2022
Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!
So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩 Best wishes, The Omega Support team
July 28, 2022
This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
July 27, 2022
The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
July 19, 2022
Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!
Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆♀️ N'espère rien d'autre que la croissance de ton entreprise 🔥🚀 Bravo de l'équipe d'assistance d'Omega 🥰
July 13, 2022
First time i used tracking software this apps is very good with best help assistance system. best apps
Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
July 13, 2022
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀 Cheers from Omega support team 🥰
July 12, 2022
Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX
Lots of love and Thank you 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy
July 7, 2022
Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
July 4, 2022
Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha
Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊
June 16, 2022
Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck! Omega - Order Tracking support team