Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
201
chart
#182
All reviews
Rating Breakdown
Review RSS Feed
April 25, 2022
excellent .............................................................................................
π₯°π₯°π₯°! Thank you! Our support team truly appreciates when users like you have a great experience with Order Tracking ππ»πππ»πππ»π .
April 19, 2022
This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!
Lots of love and Thank you GEON ALPS πππ𧑠. Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy! π₯°
April 7, 2022
I used this app to manually change the orders status, the support is amazing, the employees were very helpful and quickly solved the problems I was having.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
April 5, 2022
Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.
Wowowwww youβre so niceeee ! Thanks for your amazing review π€ π₯° Hope for nothing but your businessβs growth π₯π Cheers from Tracy π₯°
April 5, 2022
Really great APP and the most amazing thing is Omega has a fantastic support team. They are professional, patient and enthusiastic, even though I am only in the free plan phase, which impressed me. They always provide immediate support, which means a lot to me, especially thanks to Tracy and Malak for their great help. You made my day!
Our customer support team was doing cartwheels after reading your review of their workπ₯°π₯°π₯°. It's so encouraging to see great customers appreciate our efforts. Love from Tracy and Malak! ππππ§‘
April 4, 2022
The support at Omega is very prompt and helpful, 5/5 to them (Tracy and Zeroes). Currently I'm using the free version, but among the many tracking apps, I found this to be the most cost-friendly. Their UI is quite user-friendly and easy to use. You can even internally integrate to other apps like Synctrack (for paypal tracking), Avada (for marketing). Do give it a try
Hi Spring Saga, Thank you for sharing your experience with Omega. Weβre so glad to hear that our app was easy and intuitive for you. Weβve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, if you have any additional feedback, please let us know. Feel free to contact us if you have any questions! Have a great day! Kaylee - Omega team
April 1, 2022
I started using this app a couple of days ago and its amazing. In starting I faced some problem with the app but the support team (Tracy) is very nice, they fixed the problem and answer my all other questions. Recommended app
Hi Canadian Based, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tracy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
March 24, 2022
Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!
Hi VacationGrabs Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
March 22, 2022
This app is really good. loved the interface. the support team is really friendly. and this app is cheap compared to others.
Hi zunuxy, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
March 18, 2022
The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.
Hi NatureBed Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
March 14, 2022
Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.
Hi εηΎιΆι£ζΉε Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
March 10, 2022
This app is very user friendly and offers lots of customization. Customer support was also fast and helpful!
Hi FidgetDrone Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
March 10, 2022
I just installed this app on my store, but am thrilled with the customer service that I have so far received from the Omega team. The tracking interface is just superb and I like it. Keep it up guys!
Hi Eurekaonline Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team
March 3, 2022
stella = legend fast service and got my problem solved. I recommend it to any shopify store owner. 10
Hi BlingScents, Thank you for taking the time to review your experience at Omega. Iβm so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Stella, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team
Feb. 28, 2022
OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!
Hello South Steeze! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business! Kaylee - Omega Team
Feb. 23, 2022
It is very useful to have an on-store page where customers can directly track their orders. It also comes with mailing features which are very useful. It's very clean and relieves a lot of confusion in clients, very happy with it. Customer support is also very kind and super fast.
Hi TIA Trends Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Feb. 14, 2022
Amazing Customer Support!! I tried to install the app but encountered an error while the Omega team was on holiday leave. As soon as they came back, they helped me right away and the dev team worked through the weekend to resolve the issue for our company that enabled us to install the app.
Hello Happilar I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you! Kaylee - Omega Team
Feb. 14, 2022
I installed this app recently and its performing great so far, I get the notifications according to the status of shipments. Customer service is great, they respond quickly and are very helpful and kind. I would recommend this App to any business.
Hi Dixee's Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Feb. 14, 2022
It works great. Omega tracking app is perfect! Great and fast support and the prices are affordable! I highly recommend this app! Thank you
Hi Emotion Jalami Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
Feb. 10, 2022
very fast and quality customeer support they make the adjastament in short time with good quality!!!
Hi mozabrick.co.uk Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team