Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
201
chart
#182
All reviews
Rating Breakdown
Review RSS Feed
Aug. 2, 2022
Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!
So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩 Best wishes, The Omega Support team
July 28, 2022
This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
July 27, 2022
The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
July 19, 2022
Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!
Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆♀️ N'espère rien d'autre que la croissance de ton entreprise 🔥🚀 Bravo de l'équipe d'assistance d'Omega 🥰
July 13, 2022
First time i used tracking software this apps is very good with best help assistance system. best apps
Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
July 13, 2022
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀 Cheers from Omega support team 🥰
July 12, 2022
Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX
Lots of love and Thank you 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy
July 7, 2022
Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
July 4, 2022
Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha
Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊
June 16, 2022
Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck! Omega - Order Tracking support team
June 16, 2022
I am using this app for nearly 6 months. They are doing great in terms of tracking. Their customer support was making fabulous solutions for the issues.
Lots of love and Thank you so much 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from the Omega Support Team 🥰
June 10, 2022
As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!
Hello there, We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help, in any case, we are available here to help you. Wish you a successful business! Omega Order Tracking app Support team
June 9, 2022
This application must be present in your store to facilitate the customer to track his shipment and trust your store
You’re so nice 💙💚💛🧡Thanks big time for your kind words for our app. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega support team 🥰
June 6, 2022
Superbe équipe, disponible et à l'écoute. Je suis impressionnée par les fonctionnalités qui sont vraiment très avancées. J'ai essayé plusieurs applications avant Omega et je peux vous dire qu'ils sont bien meilleurs. Merci à Zeroes et Tracy qui sont restés au delà de leurs heures de travail pour m'assister, des vrais pros ! Je recommande sans hésiter .
Thank you for the fantastic review. We're thrilled to hear you're enjoying our Order Tracking app. Tracy is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Tracy and Zeroes, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community! Omega Order Tracking app support team
May 27, 2022
This is the perfect app for tracking easy navigation and simple look. any time they will support through chat and Tracy gives the best service. She's awesome.
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
July 28, 2022
Após contato com a equipe técnica, o App voltou a funcionar. Agradecimentos especiais a Tracy, Diego e a todo time envolvido.
Incrível! 😱 Fiquei tão feliz quando Shopify enviou uma notificação de seu feedback sobre nosso aplicativo. Muito obrigado por tomar o tempo para deixar uma excelente classificação. Amor de Tracy
May 11, 2022
I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.
Lots of love and Thank you💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from the Omega team🥰
April 25, 2022
excellent .............................................................................................
🥰🥰🥰! Thank you! Our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .
April 19, 2022
This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!
Lots of love and Thank you GEON ALPS 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app. Cheers from Tracy! 🥰
April 5, 2022
Super easy to install. The customized page is a very nice feature. When I had a question Tracy was very helpful.
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀 Cheers from Tracy 🥰