All reviews

Rating Breakdown

  • 5
    94% (135 ratings)
  • 4
    5% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 18, 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀

1 / 5 Share

Oct. 14, 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve. Thank you for your patience and understanding. Best regards, Kaylee

5 / 5 Share

Oct. 13, 2024

Perfect assistance. Great app

Store

Earthle

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the app. If you ever need support or have suggestions, we're here for you.

5 / 5 Share

Oct. 9, 2024

love it

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love the app. If you have any suggestions or need assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Oct. 3, 2024

schnelle antorten und zuverlässig

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für dein tolles Feedback! 😊 Wir freuen uns, dass du mit den schnellen Antworten und der Zuverlässigkeit der Synctrack: Returns & Exchanges App zufrieden bist! 🌟 Wenn du weitere Unterstützung benötigst, sind wir jederzeit für dich da! 🚀💙

5 / 5 Share

Sept. 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

5 / 5 Share

Sept. 27, 2024

er handige app, alles word al voor je klaar gezet en de klanten service reageert snel!

Store

Toolix

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Bedankt voor je geweldige feedback! 🌟 We zijn blij om te horen dat de Synctrack: Returns & Exchanges app handig voor je is en dat alles al voor je klaargemaakt wordt. 😊 Fijn dat onze klantenservice snel reageert! Als je nog meer hulp nodig hebt, staan we altijd voor je klaar! 💬✨

4 / 5 Share

Sept. 25, 2024

vincent was gooddd!!!

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 🌟 We're glad to hear that Vincent provided you with great assistance while using the Synctrack: Returns & Exchanges app. If you need anything else, feel free to reach out—we're here to help! 😊🙌

4 / 5 Share

Sept. 24, 2024

very good app

Using app

29 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! 😊 We're glad to hear that you find the Synctrack: Returns & Exchanges app very good! If you have any questions or need assistance, feel free to reach out—we're here to help! 🚀👍

5 / 5 Share

Sept. 20, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We’re so glad to hear that you’re satisfied with the Synctrack: Returns & Exchanges app. 😊 If you need any more assistance or have further questions, we’re here to help! 🙌

5 / 5 Share

Sept. 17, 2024

Great customer support and app. Very helpful and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

5 / 5 Share

Sept. 12, 2024

The app is easy to use and very smooth, with many customization options. The customer service is perfect! I had several interactions with Vicky, who was both very responsive and friendly. She was able to quickly assist me when I had questions. I highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😊 We’re delighted to hear that the Synctrack: Returns & Exchanges app is easy to use and smooth, with plenty of customization options. 🌟 It’s fantastic to know that Vicky provided responsive and friendly support, helping you quickly with your questions. 🙌 Your high recommendation means a lot to us! If you need anything else, we’re here to help! 🚀

5 / 5 Share

Sept. 11, 2024

Excellent app, great customer service!!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the excellent feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app to be excellent and that our customer service has been great. 🌟 If you need any more help, we’re always here for you! 🙌

5 / 5 Share

Sept. 9, 2024

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😊 We're glad to hear that you received great service with Synctrack: Returns & Exchanges and that Vicky was so helpful with the app enhancement and activation process 🙌🌟. Thanks for your kind words and if you need any more assistance, we’re here for you! 💬😊

5 / 5 Share

Sept. 2, 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

5 / 5 Share

Aug. 24, 2024

great support

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! 😊 We're glad you had a great experience with our support team using the Synctrack: Return → Revenue app. We're always here to help! 🌟

5 / 5 Share

Aug. 21, 2024

Great customer service! Great user experience!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! 🌟 We're glad to hear that you're enjoying both the customer service and user experience with the Synctrack: Return → Revenue app. If you ever need assistance, we're here to help! 😊👍

5 / 5 Share

Aug. 14, 2024

Very good costumer care service and application

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

🌟 We’re delighted to hear that you’re pleased with both the Synctrack RMA Returns app and our customer care service! 🙌 Thank you for your positive feedback. If you need any more assistance, we’re always here to help!

5 / 5 Share

Aug. 13, 2024

Very helpful and prompt customer service. I appreciate it very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We’re thrilled to hear that you found our customer service for the Synctrack RMA Returns app to be very helpful and prompt. 🙌 We appreciate your feedback very much! If you need any further assistance, we’re always here to help.

5 / 5 Share

Aug. 7, 2024

I couldn't be happier with my experience. From the moment I started, I found it incredibly easy to use. The user interface is intuitive and visually appealing, making navigation a breeze. What really stands out is how seamlessly it integrates with my store. Every feature works perfectly, helping to streamline my operations and enhance the overall customer experience. The app offers a range of functionalities that have proven invaluable, saving me time and effort on a daily basis.

Store

ECHOINE

Using app

11 minutes

Total reviews

7

Average rating

5.0

Developer Reply

🌟 Thank you so much for sharing your wonderful experience! We're thrilled to hear that the app has been easy to use and that you found the user interface intuitive and visually appealing. 😊 It's great to know that the seamless integration with your store and the app's features have helped streamline your operations and enhance the customer experience. We're delighted that it's saving you time and effort daily. If you ever need any assistance, we're here to support you!