All reviews

Rating Breakdown

  • 5
    93% (113 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2024

Samuel provided exceptional service and went above and beyond to assist us with the Synctrack app. His guidance made the setup process smooth and efficient. Highly recommend this app for its great support and ease of use!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear Samuel provided exceptional support and made the setup smooth and easy for you. Your recommendation means a lot to us, and we're here anytime you need further assistance. Happy to be part of your e-commerce journey! 😊

5 / 5 Share

Oct. 31, 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

5 / 5 Share

Oct. 19, 2024

The representatives are quick to help

Store

Bardi

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our representatives are quick to help. 😊 Your satisfaction is our priority, and we’re here to assist you whenever you need! If you have any more comments or questions about the app, feel free to reach out.

4 / 5 Share

Oct. 18, 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! πŸš€

1 / 5 Share

Oct. 14, 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve. Thank you for your patience and understanding. Best regards, Kaylee

5 / 5 Share

Oct. 13, 2024

Perfect assistance. Great app

Store

Earthle

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the app. If you ever need support or have suggestions, we're here for you.

5 / 5 Share

Oct. 9, 2024

love it

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love the app. If you have any suggestions or need assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Sept. 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! πŸ’¬βœ¨

4 / 5 Share

Sept. 25, 2024

vincent was gooddd!!!

Using app

37 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 🌟 We're glad to hear that Vincent provided you with great assistance while using the Synctrack: Returns & Exchanges app. If you need anything else, feel free to reach outβ€”we're here to help! πŸ˜ŠπŸ™Œ

5 / 5 Share

Sept. 20, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We’re so glad to hear that you’re satisfied with the Synctrack: Returns & Exchanges app. 😊 If you need any more assistance or have further questions, we’re here to help! πŸ™Œ

5 / 5 Share

Sept. 17, 2024

Great customer support and app. Very helpful and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

5 / 5 Share

Sept. 11, 2024

Excellent app, great customer service!!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the excellent feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app to be excellent and that our customer service has been great. 🌟 If you need any more help, we’re always here for you! πŸ™Œ

5 / 5 Share

Aug. 21, 2024

Great customer service! Great user experience!

Using app

26 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! 🌟 We're glad to hear that you're enjoying both the customer service and user experience with the Synctrack: Return β†’ Revenue app. If you ever need assistance, we're here to help! πŸ˜ŠπŸ‘

5 / 5 Share

Aug. 13, 2024

Very helpful and prompt customer service. I appreciate it very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We’re thrilled to hear that you found our customer service for the Synctrack RMA Returns app to be very helpful and prompt. πŸ™Œ We appreciate your feedback very much! If you need any further assistance, we’re always here to help.

5 / 5 Share

Aug. 7, 2024

Customer service is fantastic! Simple to apply. I'm glad I selected this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you for your fantastic review! We're delighted to hear that you're pleased with the Synctrack Returns & Exchanges app and found the customer service to be exceptional. 😊 We're glad you chose our app! If you need any further assistance, we're here to help.

5 / 5 Share

Aug. 5, 2024

Great service and timely response

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

🌟 Thank you for your kind words! We're pleased to hear that you found the service and timely response of the Synctrack Returns & Exchanges app great. 😊 If you have any more questions or need assistance, we're here to help!

5 / 5 Share

July 25, 2024

The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!

5 / 5 Share

July 24, 2024

Top notch support, their chat support is so quick. Check them out for your returns solution!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 🌟 We're thrilled to hear that you're satisfied with our chat support and that Synctrack Returns & Exchanges is serving you well. If you need any more help, just let us know. πŸ‘

5 / 5 Share

July 24, 2024

Very good software, the customer service staff is very good to take the initiative to help me solve problems, the design of the software is very good for my business commission is very helpful

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! 😊 We're delighted to hear that Synctrack Returns & Exchanges app is meeting your needs and that our customer service team was proactive in solving your issues. If you need any further assistance, please don't hesitate to reach out. 🌟

5 / 5 Share

July 22, 2024

Easy to use, with all the tools you need for a smooth process between you and customer! great looking interface and the customer service is suburb! They are always there and willing to help to ensure you get back to your business! Thank you! Synctrack :)

Using app

30 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback on the Synctrack Returns & Exchanges app! 🌟 We're delighted to hear that you find the app easy to use, with all the necessary tools for a smooth process between you and your customers. It's great to know that you appreciate the interface and our superb customer service. We're always here to help you get back to your business seamlessly. Thank you for choosing Synctrack! πŸ˜ŠπŸ”„