All reviews

Rating Breakdown

  • 5
    94% (120 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 87% (111)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2024

Easy setup process. Does what we need from a return exchange apps

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear the Synctrack: Returns & Exchanges app meets your needs and offers an easy setup process. 🚀 If you need any assistance, our team is always here to help! 💪✨

5 / 5 Share

Dec. 11, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! ⭐ We're thrilled to know you're enjoying the Synctrack: Returns & Exchanges app. If you ever need assistance, our team is here to help! 😊✨

5 / 5 Share

Dec. 1, 2024

Amazing app

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so glad to hear you think Synctrack: Returns & Exchanges app is amazing! 🚀 If you need any further assistance, we're always here to help! 💙✨

5 / 5 Share

June 22, 2025

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

5 / 5 Share

Nov. 18, 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

5 / 5 Share

Nov. 12, 2024

So nice.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind review! 😊 We're glad to hear you're enjoying the Synctrack: Returns & Exchanges app! 🌟 If you need any assistance or have questions, we're always here to help! 🚀✨

5 / 5 Share

Nov. 5, 2024

Samuel provided exceptional service and went above and beyond to assist us with the Synctrack app. His guidance made the setup process smooth and efficient. Highly recommend this app for its great support and ease of use!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear Samuel provided exceptional support and made the setup smooth and easy for you. Your recommendation means a lot to us, and we're here anytime you need further assistance. Happy to be part of your e-commerce journey! 😊

5 / 5 Share

Oct. 31, 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

Using app

30 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

5 / 5 Share

Oct. 19, 2024

The representatives are quick to help

Store

Bardi

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our representatives are quick to help. 😊 Your satisfaction is our priority, and we’re here to assist you whenever you need! If you have any more comments or questions about the app, feel free to reach out.

4 / 5 Share

Oct. 18, 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀

1 / 5 Share

Oct. 14, 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve. Thank you for your patience and understanding. Best regards, Kaylee

5 / 5 Share

Oct. 13, 2024

Perfect assistance. Great app

Store

Earthle

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the app. If you ever need support or have suggestions, we're here for you.

5 / 5 Share

Oct. 9, 2024

love it

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love the app. If you have any suggestions or need assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Sept. 28, 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

4 / 5 Share

Sept. 25, 2024

vincent was gooddd!!!

Using app

37 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! 🌟 We're glad to hear that Vincent provided you with great assistance while using the Synctrack: Returns & Exchanges app. If you need anything else, feel free to reach out—we're here to help! 😊🙌

5 / 5 Share

Sept. 20, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We’re so glad to hear that you’re satisfied with the Synctrack: Returns & Exchanges app. 😊 If you need any more assistance or have further questions, we’re here to help! 🙌

5 / 5 Share

Sept. 17, 2024

Great customer support and app. Very helpful and effective.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

5 / 5 Share

Sept. 12, 2024

The app is easy to use and very smooth, with many customization options. The customer service is perfect! I had several interactions with Vicky, who was both very responsive and friendly. She was able to quickly assist me when I had questions. I highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😊 We’re delighted to hear that the Synctrack: Returns & Exchanges app is easy to use and smooth, with plenty of customization options. 🌟 It’s fantastic to know that Vicky provided responsive and friendly support, helping you quickly with your questions. 🙌 Your high recommendation means a lot to us! If you need anything else, we’re here to help! 🚀

5 / 5 Share

Sept. 11, 2024

Excellent app, great customer service!!

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the excellent feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app to be excellent and that our customer service has been great. 🌟 If you need any more help, we’re always here for you! 🙌

5 / 5 Share

Aug. 21, 2024

Great customer service! Great user experience!

Using app

26 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! 🌟 We're glad to hear that you're enjoying both the customer service and user experience with the Synctrack: Return → Revenue app. If you ever need assistance, we're here to help! 😊👍