Synctrack: Returns & Exchanges
Shopify Returns and Exchanges
Rating
5.0
feedback
120
chart
#137
All reviews
Rating Breakdown
April 23, 2024
Easy set up, simple design. Love everything about this app. Customer service was fast and friendly.
Thank you for sharing your positive experience with the Synctrack Returns & Exchanges app! ๐ We're thrilled to hear that you found the setup easy and the design simple to your liking. Itโs great that our customer service team could provide you with fast and friendly support. We appreciate your feedback and love hearing that everything about the app has met your expectations. If you need anything else or have more suggestions, weโre just a message away! ๐๐
April 22, 2024
I was using other apps, but recently I discovered this one, and it is the best thing I added to my store. It has more features compared to other apps, it is free (at least currently), it offers amazing automations, it is simple to navigate and Tracy from the customer support helped me with literally everything during setup. Highly highly recommended!
Thank you so much for your enthusiastic review of the Synctrack Returns & Exchanges app! ๐ It's fantastic to hear that you've found it to be a valuable addition to your store and that it stands out with its features and automation compared to other apps. We're glad that Tracy was able to provide you with all the support you needed during setup. Your recommendation means a lot to us, and we appreciate you choosing the Synctrack Returns & Exchanges app. If you need any more assistance or have further questions, we're here for you! ๐๐
April 20, 2024
Such an amazing team. Thanks for all the assistance given. Tyler was exceptionally patient and ensured all the issues I was facing got resolved. A great app to use too, having tried a number of others to no avail, I find Synctrack Returns & Exchanges easy to use.
Wow, thank you for your fantastic review! ๐ Itโs great to hear that Tyler provided you with exceptional service and that all your issues were resolved. We're proud to have him on our team at Synctrack Returns & Exchanges! We're also thrilled that you find our app easy to use compared to others. We strive to stand out with both our product and our service, and weโre so glad itโs working well for you. Should you need any more assistance or have suggestions, please don't hesitate to reach out. Thanks again for choosing us and for your kind words! ๐๐
April 18, 2024
Thank you for the 5-star rating! ๐ We're thrilled that you're happy with the Synctrack Returns & Exchanges app. We work hard to provide the best service possible, and we're glad it's making a difference for you. If thereโs anything else you need, we're here to help. Thanks again for your support! ๐๐
April 18, 2024
thanks I love the app
We're so glad to hear that you love the Synctrack Returns & Exchanges app! ๐ Thank you for taking the time to leave us this lovely feedback. We strive to make our app as user-friendly and efficient as possible, and itโs wonderful to know weโre hitting the mark. If thereโs anything more we can do to enhance your experience, please let us know. Your satisfaction is our priority! Enjoy using the app, and thank you for choosing us! ๐๐
April 16, 2024
Easy to set up and customise for our needs. The summary page wasn't quite right for us - so I contacted Synctrack via the live chat - they responded instantly and talked through what I need, made some changes and now it's perfect for us! Highly recommend!
๐๐๐๐๐ Thank you for your feedback! We're glad to hear that you found our Synctrack Returns & Exchanges app easy to set up and customize for your needs. We're sorry to hear that the summary page wasn't quite right initially, but we're thrilled that our live chat support team was able to assist you promptly and make the necessary changes to make it perfect for you. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out. We're here to help! ๐๐ ๏ธ
April 15, 2024
The support team's attention is really good.
๐๐๐๐๐ Thank you for your positive feedback on our Synctrack Returns & Exchanges app! We're delighted to hear that you're satisfied with the support team's attention. Providing excellent service is our top priority, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! ๐๐
April 11, 2024
I had a request and Vincent quickly hopped on and took care of it. Customer service has been great.
That's fantastic to hear! ๐ We're delighted that Vincent was able to promptly assist you with your request. Providing great customer service is a top priority for us at Synctrack Returns, and we're glad to hear that our team has met your expectations. If you have any further requests or questions in the future, don't hesitate to reach out. We're here to help! ๐๐ ๏ธ
April 11, 2024
Synctrack Returns is an exceptional Shopify app that has revolutionized the way I manage returns for my store. The free plan they offer is incredibly generous, allowing me to fully utilize the app's features without any financial burden. What truly sets Synctrack Returns apart is its exceptional customer support team. They are always quick to respond and go above and beyond to ensure that I have the best possible experience with their app. I highly recommend Synctrack Returns to any Shopify store owner looking to streamline their returns process!
Thank you for your fantastic review of Synctrack Returns! ๐ We're thrilled to hear that our app has revolutionized the way you manage returns for your store, and we're glad you find our free plan generous. Our exceptional customer support team is dedicated to ensuring you have the best possible experience with our app, and we're delighted to hear that they've been able to assist you effectively. Your recommendation means a lot to us, and we're here to continue streamlining your returns process! ๐๐ ๏ธ
April 11, 2024
Best app hands down! The customer support team is amazing - always there to help and quick to respond. Love the dedication and passion of the entire team. If you're looking for the best return app, just go for it with confidence. You won't be disappointed!
Thank you for your enthusiastic review of our app, Synctrack Returns & Exchanges! ๐ We're thrilled that you find our app the best hands down and appreciate our dedicated customer support team. Your confidence in us means a lot, and we're committed to providing top-notch service. If you ever need assistance, don't hesitate to reach out. We're here to help ensure your return process remains smooth! ๐๐ ๏ธ
April 10, 2024
I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner.
Thank you so much for your detailed feedback! ๐ We're thrilled to hear that you see the potential in our Synctrack Returns & Exchanges app and that it's growing on you. We understand that customizing notification settings can be overwhelming at first, but we're confident that as you explore and play around with the app, you'll find the right settings for your store. We're especially glad to hear about your positive experience with our customer service, particularly Lynn. Providing kind, patient, and helpful support is what we strive for, and we're delighted that Lynn could assist you throughout the process and with customization options. While you haven't seen the app in action yet, we're confident that it will be very helpful for your business in the long run. We appreciate your recommendation and look forward to supporting you as you continue to use our app. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ๐ ๏ธ๐
April 9, 2024
Great Support! Easy to Use
We're thrilled to hear that you found our Synctrack Returns & Exchanges app easy to use and that you had a great support experience! ๐ Providing user-friendly tools and excellent support is our priority at Synctrack. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help ensure your returns and exchanges process remains smooth! ๐ ๏ธ๐
April 4, 2024
It's working well so far.
๐ Great to hear! We're glad to know that Synctrack Returns & Exchanges app is working well for you so far. If you ever encounter any questions or need further assistance as you continue using the app, feel free to reach out. Here's to smooth sailing with your returns and exchanges process! ๐๐
April 3, 2024
The application deserves 10 stars. It is beautiful and deserves it
๐ Thank you so much for your incredibly generous feedback! We're thrilled to hear that you find Synctrack Returns & Exchanges app deserving of 10 stars. Your appreciation means a lot to us! If you have any questions or need assistance, please don't hesitate to reach out. We're here to ensure your experience with our app remains top-notch! ๐๐
April 1, 2024
Joyce helped me remove the brandmark as well as immediately setup a new custom domain for the return & exchange portal. She also told me any information that I needed and in my case it was related to any hidden costs for using the app, which she has assured me that there is no fee or anything. I am excited to build a relationship with Synctrack and take advantage of its features.
๐ We're thrilled to hear about your fantastic experience with Joyce! ๐ It's great to know that she was able to assist you promptly and efficiently by removing the brandmark and setting up a new custom domain for your return & exchange portal. ๐ ๏ธ Additionally, it's wonderful to hear that she provided you with all the necessary information, including reassurance about any potential hidden costs associated with the app. Rest assured, there are no fees or hidden charges! ๐ฐ We're excited to build a lasting relationship with you and help you make the most of Synctrack's features. If you ever need further assistance or have any questions, feel free to reach out. We're here to support you every step of the way! ๐
March 31, 2024
Very easy to manage and great support!
๐ Thank you for your kind words! We're thrilled to hear that you find our Synctrack Returns & Exchanges app very easy to manage. ๐ Our team is dedicated to providing great support, so we're glad to know that you had a positive experience with us. If you ever need further assistance, don't hesitate to reach out. We're here to help! ๐
March 27, 2024
Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!
Thank you for your feedback on our Synctrack Returns & Exchanges app! ๐ We're thrilled to hear that you find it great for managing returns and exchanges easily. ๐ผ Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. ๐ We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! ๐
March 22, 2024
Exceptional support! We're thrilled with this app. I had a few questions and needed to contact support!
We're delighted to hear that you've had exceptional support with our Synctrack Returns & Exchanges app! ๐ Our team is thrilled to have been able to assist you with your questions. ๐ Your satisfaction is our priority, and we're glad to know that you're thrilled with the app. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! ๐ Thank you for choosing Synctrack!
March 19, 2024
If it wasn't for support I would not understand how to do this. But am not getting past the 3rd party apps. But its still a good cheaper alternative to many others and works when you understnd things.
๐ We appreciate your feedback! It's fantastic to hear that our support team was able to assist you in understanding the process. We understand that navigating third-party apps can be challenging, but we're here to help every step of the way. Synctrack Returns & Exchanges app is committed to providing a reliable and cost-effective solution for our users. Don't hesitate to reach out if you need further assistance! ๐ผ #Synctrack #ReturnsAndExchanges ๐ ๏ธ
March 11, 2024
It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.
๐ Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. ๐ผ Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. โฑ๏ธ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features. ๐ช Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. ๐ Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! ๐