Omnivore for Marketplaces
The reviews for this Shopify App, Omnivore, are mostly positive, highlighting the excellent customer service provided by the team. Customers appreciate the prompt and knowledgeable support they receive, especially from individuals like Gareth, Ryan, Simon, and Dave. The app is praised for its ease of use and efficiency in integrating Shopify with various marketplaces like Trade Me, Kogan, eBay, and more. Users mention that the app saves them time and streamlines the process of syncing products across platforms. However, there are some negative reviews mentioning issues such as slow customer support response times, outdated user interface, and high pricing for certain features. Despite these drawbacks, the majority of reviewers find Omnivore to be a valuable tool for their ecommerce needs.
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Great app. Had some problems at first, but with the help of Gareth was sorted out in no time. Highly recommend their after sales service. Plain and simple instructions were given. Easy to use and very happy.
Ryan and the team are true professionals who know exactly what needs to be done. Their communication was prompt, their technical skills were outstanding, and the entire process was handled smoothly from start to finish. They successfully integrated my Shopify store with Trade Me quickly and without any unnecessary hassle or delays. Orders started coming through almost immediately. Highly recommended — thank you again!
It's been really quick and easy getting our inventory up on Trademe, along with exceptions. Custom titles and descriptions easy to set up. I had a much easier experience with this than I had with Datafeedwatch or Rithum. Their support and customer service is also top notch and quick to reply.
My business is currently very small, and I had to reset my Omnivore account after a rebrand. Even though I don't currently bring Omnivore any money, their support was flawless (thanks Reece!). The connection to trademe is solid and I have no issues.
We signed up to Omnivore Jan 2026 to integrate Shopify with the TradeMe marketplace. At first we had a major issue with the currency exchange creating accounting discrepancies, however we raised the issue with Omnivore team and they were able to fix it. It is rare to get the level of care and attention shown by their COO. The software itself is easy to use and has a high level of customisation options. Highly recommend Omnivore if you're looking to streamline product data, inventory, and orders across multiple marketplaces.
This intermittent issue has now been resolved. Order totals and payment totals now match correctly, allowing orders processed through Omnivore to be reconciled as expected. We’re sorry for the frustration this issue caused and understand how disruptive even a small discrepancy can be when it affects reconciliation and creates manual work. We appreciate you bringing this to our attention and giving us the opportunity to fix it.
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