Omnivore for Marketplaces
The reviews for the Shopify App are mostly positive, highlighting the excellent customer service provided by the team members such as Gareth, Ryan, and Simon. Users appreciate the quick response times, knowledgeable support, and seamless integration process. The app is praised for its ease of use, time-saving features, and ability to connect multiple marketplaces with Shopify. However, there are some negative reviews mentioning issues with pricing, slow customer support responses, outdated user interface, and limitations in features like product listings and management.
We have partnered with Omnivore for over five years, connecting Mitch Dowd, Russell Athletic and Jockey brands across Amazon, eBay, THE ICONIC, Kogen, Myer Marketplace. Throughout this time, their platform has proven to be reliable, scalable and instrumental in supporting our marketplace growth. A special acknowledgement to Debbie Anderton, whose expertise in Shopify and marketplace integrations is exceptional. Her technical knowledge, commercial understanding and ability to resolve complex challenges have been invaluable to our business. I would also like to recognise Simon and Garth, who have consistently gone above and beyond to support, train and educate our team whenever needed. Their responsiveness and willingness to share their expertise have made them trusted partners rather than just service providers. I have no hesitation in recommending Omnivore to any retailer seeking a dependable marketplace integration partner. Their technology, knowledge and customer support are second to none. Bharath Ecommerce Manager, MDD
Great app. Had some problems at first, but with the help of Gareth was sorted out in no time. Highly recommend their after sales service. Plain and simple instructions were given. Easy to use and very happy.
Ryan and the team are true professionals who know exactly what needs to be done. Their communication was prompt, their technical skills were outstanding, and the entire process was handled smoothly from start to finish. They successfully integrated my Shopify store with Trade Me quickly and without any unnecessary hassle or delays. Orders started coming through almost immediately. Highly recommended — thank you again!
It's been really quick and easy getting our inventory up on Trademe, along with exceptions. Custom titles and descriptions easy to set up. I had a much easier experience with this than I had with Datafeedwatch or Rithum. Their support and customer service is also top notch and quick to reply.
My business is currently very small, and I had to reset my Omnivore account after a rebrand. Even though I don't currently bring Omnivore any money, their support was flawless (thanks Reece!). The connection to trademe is solid and I have no issues.
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