Omnivore for Marketplaces for Shopify

Omnivore for Marketplaces

Easily create optimised marketplace listings and manage orders

Rating

3.9

feedback

48

Reviews

chart

#1,687

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    54%
  • More than a year
    25%

Reviews Summary

The reviews for the Omnivore Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, fast support, ease of integration with multiple marketplaces, and time-saving features. Users appreciate the support team's responsiveness and knowledge, as well as the app's ability to streamline order processing and sync products across different platforms. However, negative feedback revolves around issues such as pricing concerns, slow support responses, software glitches, and limitations in functionality like data syncing and user interface design. Some users find the app overpriced for the services provided and express frustration with technical difficulties and lack of certain features.

Highlights

Excellent customer service and fast support
Ease of integration with multiple marketplaces
Time-saving features
Pricing concerns and limitations in functionality
Software glitches and slow support responses

Rating Breakdown

  • 5
    75% (36 ratings)
  • 4
    6% (3 ratings)
  • 3
    6% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    10% (5 ratings)

Reviews with Text

  • 94% (45)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 3, 2026

My business is currently very small, and I had to reset my Omnivore account after a rebrand. Even though I don't currently bring Omnivore any money, their support was flawless (thanks Reece!). The connection to trademe is solid and I have no issues.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 19, 2026

We signed up to Omnivore Jan 2026 to integrate Shopify with the TradeMe marketplace. We received our first order 16th Jan. It quickly became apparent that the Order total vs Payment amounts from Omnivore were not matching (always out by 0.01c). Because of this issue, orders could not be reconciled by our accounting software MYOB. We raised the issue with Omnivore Jan 2026, and sent countless follow up emails every couple of weeks. Finally they fixed the problem Mid May 2026. So now we have 4 months of invoices we need to manually add to MYOB, not just for the TradeMe orders but for ALL orders that fell on a date of a TradeMe order, meaning over 500+ orders were not sync'd to MYOB, from other sales channels such as eBay, Amazon, and our own website. This massive issue has caused so many headaches, and has costs $1,000s of dollars in accountant fees and time, also affecting our inventory accuracy, wiping out any profit from TradeMe as well as costing us money.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

This intermittent issue has now been resolved. Order totals and payment totals now match correctly, allowing orders processed through Omnivore to be reconciled as expected. We’re sorry for the frustration this issue caused and understand how disruptive even a small discrepancy can be when it affects reconciliation and creates manual work. We appreciate you bringing this to our attention and giving us the opportunity to fix it.

1 / 5 Share

April 5, 2026

It just flat out does not work. Tried to connect it and received the error "Oops. That wasn't meant to happen! We'll get right onto fixing that", however they never fixed it. Update - They left a reply saying they fixed it, however the error is still there and app does not work.

Using app

2 days

Total reviews

7

Average rating

2.4

Developer Reply

Thanks for your feedback, and we’re really sorry for the frustration this caused. We identified this as an intermittent issue and worked on a fix over the Easter weekend, it has now been resolved. We understand how disappointing this experience would have been, especially when trying to get started. We’ve also reached out to you directly to help get everything up and running smoothly, and would love the opportunity to support you further.

1 / 5 Share

March 1, 2026

Can't access my Trademe after trying to integrate, support response is slow. Losing money every day because I can't sign up and can't get it removed.

Using app

4 months

Total reviews

3

Average rating

3.0

Developer Reply

We’re sorry to hear about your experience — we understand how frustrating this would have been. Our team worked with you to get everything set up, and we can see you were able to get up and running on Trade Me. If there’s anything further we can assist with, please don’t hesitate to reach out, we’re here to help.

5 / 5 Share

Feb. 24, 2026

special shout out to carlos and reece who helped intergrate something i thought was humanly impossible set up my kogan market place they were patient and went above and beyong to include simple thingls like recorded videos and screen shots and helped me navigate this space 5 stars all round thanks fred ketao.co

Store

ketao

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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