All reviews

Rating Breakdown

  • 5
    72% (28 ratings)
  • 4
    8% (3 ratings)
  • 3
    8% (3 ratings)
  • 2
    5% (2 ratings)
  • 1
    8% (3 ratings)
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2 / 5 Share

March 2, 2021

The team doesn't seem to care much about the customer concerns /questions, doesn't reply to email or phone. System is working so far, but would have been great if City Beach Software can answer customer questions.

Using app

15 days

Total reviews

2

Average rating

3.5

2 / 5 Share

Dec. 17, 2018

it looks like this is going to be their first Review. Customer Support is okay, nothing special don't expect a reply for a few days and don't expect a clear answer only short one-liners to fob you off. But the deal breaker is the way they charge fees and invoicing. You will get an invoice in AUD only to be billed in USD so 1% of your total orders, if it was billed in AUD is okay but it's not you're slugged in USD via the Shopify. This is very sneaky stay away

Using app

2 months

Total reviews

16

Average rating

4.6