Omnivore for Marketplaces
Omnivore the easiest way to sell on marketplaces
Rating
4.6
feedback
47
chart
#1,088
All reviews
Rating Breakdown
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Jan. 17, 2024
I have used this app to successfully link my Trademe store and my Shopify site. The support offered by Dave and the rest of the team has been amazing as they guided me through the process from start to finish. There is an onboarding fee that you can choose to pay if you would like guidance, it is recommended. If you are using Trademe there is no monthly fee so this really is a no brainer. I am in my first week since the integration and there were only minor teething issues which were quickly resolved. (length of product title needs to be 70 or less, photos need to be 500 pixels on longest side.) My only suggestion would be the ability to reapply customers watchlists on your products after the intergration process as this is all wiped and you will get a noticeable lull in sales straight after. I suspect that it is something Trademe would need to help Omnivore with. I highly recommend this app and look forward to the year ahead using it!
Nov. 28, 2023
Rating both the app and the support provided by Omnivore! Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water. Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.
Nov. 21, 2023
Thus far am very happy with Omnivore integration between Shopify and Trademe. The support I received was fast and helpful and I got up and running in just a few days. It seems as though Omnivore devs are doing everything they can to maximize integration capabilities where possible which is awesome. The interface is simple and intuitive too, happy camper so far.
Sept. 12, 2023
I have a love/hate relationship with this app. It is the only app I can find that does what I need. It has the potential to be a very powerful app, but it really struggles to capitalize. Pros: - It is free when used only with Trade Me - Its core functions work - It can import product metafields and use them (with some difficulty - template validation needs better documenation) - It saves an immense amount of time vs manually listing products Cons: - User interface is poorly designed and outdated. Needs a complete rebuild using modern front-end techniques. - Very rudimentary templating system that often falls just short of what you want to achieve. - Many missing features, requiring complex workarounds to be set up - Documentation is not complete and not always up to date. - $75USD a month (+ commission) for the full plan is waaaay too expensive given the state of the UI and the lackluster feature set. Edit: Happy to provide examples of issues to the devs should they reach out.
Thank you for being a valuable customer and we appreciate the time taken to comment. I'm glad you've found our app saves you time. We appreciate the comments on our user interface, we are in the process of refreshing and you will see the changes rolled out over the coming months. Regarding our fee, this is extremely competitive for an app that provides access to so many marketplaces. Unlike others we don't charge an additional app fee if you want to add a marketplace. We have a team of local developers working on an extensive roadmap of new features for our customers and this would not be possible without the fees we have. If it's ok with you, we'd like to reach out to understand the features that are of particular use to you and the areas of the user interface you find challenging so that we can improve.
June 28, 2023
Fantastic support and a very powerful app with many features - we are loving all the customization and the bonus is that it is very reasonably priced.
June 18, 2023
Amazing App, Amazing service. Best app and best people I have worked with. Thanks for everything. cheers
Thank you for taking the time to review Omnivore
June 14, 2023
We have integrated our Shopify with a third party seller and it is already paying off super quick! Previously we were manually adding, taking stock away, uploading files etc but now life is so much easier with the Omnivore integration. It is the biggest time saver for us and once you get your head around setting it up, it is well worth it. The support we received from Debbie + Steve was first class and their patience and knowledge was super appreciated. Thank you!
What great feedback, thank you! We love hearing how our app has made life easier.
May 30, 2023
Amazing app & amazing support! Was able to get live on Catch, Ebay & Amazon which has increased sales :)
Great to hear your sales have increased, thank you for the review.
May 25, 2023
Their customer support is exceptional, and I would like to give special recognition to Gareth Midson for his consistent availability and invaluable assistance in navigating any challenges we encounter in the interaction between Omnivore and Catch.
We also think Gareth is great, thanks for such a positive review.
May 25, 2023
Easy to use app, specifically from our Shopify store. Integrations and onboarding was quick, and we were selling in no time.
May 24, 2023
Absolutely fantastic customer service from Ryan. Any problems I have had in the setup have easily been sorted out
May 22, 2023
Been using the Omnivore app for years now. We sell on loads of marketplaces and nothing compares to the ease of this app when it comes to listing and managing orders.
Thank you for taking the time to write a review, so glad a long time customer like yourself is happy.
May 15, 2023
The help we get through Omnivore support is really great! Special thanks to Gareth. He has helped me a lot setting up ebay and making sure the inventory syncs.
Thank you so much for your review, we are always happy to help our customers.
Nov. 3, 2022
A great experience thus far. Yes there's a bit of a learning curve, however it is becoming increasingly easy to manage multiple channel feeds. There is room to improve, of course, but we are very happy. Customer support has been nothing short of amazing (5 stars there for sure!).
Thanks for your review, we are always happy to hear such great feedback about our Support team.
Oct. 30, 2022
One of the worst apps I have ever used. Totally user-unfriendly, overpriced for what it does and in my eyes 20 years out of date. Had this app for almost a year now and definitely do not recommend it.
Hi, we're sorry you didn't have a great experience with Omnivore. We'd love to have the chance to put that right. We have reached out to you and hope we can connect soon to talk through your experience.
Oct. 1, 2022
DO NOT install this app. This developer provides little to no support or service. IF you can get it to work it works fine BUT if you need any help dont expect any. 3 weeks Ive had unresolved support issues and all i keep hearing is "we will get back to you after we have dealt with other things". so i am uninstalling this app.
Nov. 2, 2021
Wonderful application! I was able to set up multiple marketplaces and manage my orders with ease. Excellent customer service!! Would highly recommend to any business (large or small).
Oct. 6, 2021
This App is Awesome! 30 day Free Trial is amazing! Take advantage of that! We use this app for Google Smart Shopping and Omnivore makes the process SUPER EASY! We love the dashboard and easy user interface. The Support from Fern & Gareth has been outstanding! Total 5 Star App! Do yourself a favour and add Omnivore to your Shopify store.
April 23, 2021
The app works very well and across different marketplaces, which is great as it reduces the amount of work for each individual integration. And best of all, any small issues that may come up during the integration are promptly answered and fixed by a very efficient support team.
March 2, 2021
The team doesn't seem to care much about the customer concerns /questions, doesn't reply to email or phone. System is working so far, but would have been great if City Beach Software can answer customer questions.