ONE: AI, Email & SMS Marketing

Sept. 19, 2024

Amazing customer service. Super fast to respond and both helpful and cunning. Will choose one before their competitors like loox any day of the week.

Sept. 10, 2024

Excellent support and prompt service.

Sept. 9, 2024

the one，I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!

Aug. 23, 2024

This thing has it all - probably more than I need! A lot of it is really intuitive, but even if you find yourself stuck, the customer service is excellent. I had a question and was quickly helped by Rissa. Not only did Rissa sort out my issue, but also went above and beyond by delivering additional elements to me that I thought I'd have to go outside to another third party to get. I've just started delving into this app, but I'm looking forward to figuring out everything it can do!

Aug. 1, 2024

I highly recommend the ONE app to anyone interested in updating their marketing plan. We started with them recently and I have been extremely pleased with their service. Their customer service has helped me anytime that I have questions about the app and they never hesitate to respond, no matter what time we reach out to them.

July 17, 2024

so far do love the experience with this app, and appreciate so much for Lou's support, really timely and big support, still explore more function with the app, and would like to recommend it to friends~

July 10, 2024

Rissa, my customer service rep. replied promptly and with an easy solution. Love One's service and the overall functionality of the app.

June 27, 2024

Their customer service team is very helpful! I had many questions and had issues implementing some things but they were quick to help!

June 14, 2024

After struggling with multiple email marketing platforms and facing deliverability issues, ONE came to the rescue. Their platform not only excels in design, but also boasts exceptional customer support. The time and energy saved by their support team have been invaluable. For any Shopify user seeking a user-friendly, feature-rich email and SMS platform, I highly recommend ONE. 10/10. Special thanks to Prateek and Rissa for their incredible kindness and assistance.

May 15, 2024

an amazing app for popups on your website. great customer service. highly recommend it

May 6, 2024

This guys are simply awesome, they helped me solve errors in the installation of my automations, they even made recommendations aligned to my website, they responded quickly and solved all my doubts and problems in a matter of minutes. I definitely recommend them for your store. i love you guys. blessings.

April 11, 2024

The best app and support on Shopify!

March 27, 2024

I have only good things to say about this product and also the support team behind it. I had very good support by LOU that helped me alot if I had any issues. I REALLY Recommend this app. The APP is great and also the support! 5/5 Stars from SWEDEN

March 18, 2024

Rissa was amazing and helpful

March 15, 2024

I absolutely loved my experience with the support team. I just had some technical problems, and not only they made the fix a breeze, but I managed to learn new stuff as well. I want to thank Rissa in particular. She was the one helping me out there - friendly, speedy, and accurate. Much appreciated.

March 8, 2024

Cette app est juste géniale!!! Tombée par hasard dessus, je cherchais un équivalent voire mieux de ce que j'avais avant et Boom! Une tuerie! Sans parler du service client hyper opérationnel et réactif (merci Rissa!!). Simple même pour débutant! Je recommande x1000% Hâte de me l'apprivoiser :)))

Feb. 21, 2024

As a chief officer for a 8yr old ecommerce company. I always check with Shopify apps periodically to improve the store. I've been through 10 email marketing apps, last one i've uninstalled is Mailchimp, not as user friendly and cost more. ONE email marketing is the best email app you'll find to date, hand down. it's the only app you'll need to grow.

Jan. 31, 2024

Amazing app, the support was helpful and really helped me to addapt the pop up according to our individual requests.

Jan. 30, 2024

So this more of a review for the customer service that I have been receiving so far. They literally are like a close friend who is just hella knowledgeable with the interface. You ask and they try to help you out as much as possible. this review is mainly for RISSA! She help me get my sms running smoothly. She had grace and such a positive attitude. THANK YOU RISSA! definitely made me feel like I'm part of the One fam

Jan. 16, 2024

Very useful app! Rissa helped me a lot, kind and expert support! Highly recommended!