All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
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5 / 5 Share

Nov. 9, 2022

The app is fantastic, but the team's support is even better! It will assist me in obtaining everything I desire.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Such fast customer service. Really helped me in less than 5 minutes. Even built the entire pop up for me. Love this app so much, Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

I use this app for campaign discounts and pop-ups. It's user friendly! When I did need help to change part of a design I didn't need; customer service was outstanding. They helped to make the change no problem! Samantha was a huge help.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

It is the first time I use ONE, it is really amazing and definetly i will recommend to my friends... to be remind... Thank you Rosy, your service relly impressive, appreciate so much of your efforts~~

Using app

About 6 hours

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 8, 2022

Customer service response is top-notch. Always having exact answers to my queries. App is definitely a reco for me. This one is in a all in one package.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

So far, ONE is easy to work with and has many features that will certainly enhance our site and business. It is clear that the customer support is outstanding and available. SO very thankful for Rosy!! She helped answer some key questions, provided amazing and kind support, and is exceptionally knowledgeable and timely. The world could use more businesses and support like this!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

J'aime cette application on peut faire beaucoup de chose intéressantes et le service de chat en cas de problème est très efficace!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

Great customer service. Instant response. Super friendly staff. would 100% recommend this app to increase your store revenue and email subs

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

GREAT AND QUICK SUPPORT. THANKS A LOT TO THE TEAM. GREAT JOB. IN SEVERAL MINUTES THEY HELP US AND WE DID A VERY STRONG POP APP. HIGHLY RECCOMENTED!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I like this app. The best support service is very helpful. Thank you so much. I will share with my friends.

Store

HairBro

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Amazing customer service and the app is really nice and easy to use. One of my best experiences using this app.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I am impressed by the customer service. Especially to Rosy, she helped me with all of my requests and it's done within seconds. Thank you!

Store

Holicca

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

This is a very complete software, there are many templates to choose from. When I had a problem and contacted the support team, they were quick to help me and helped me with some things I missed. Thanks so much Rosy for helping me.

Store

Bawaut

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

The support team is excellent. They solved the issue so fast that even before I reply their email. The app is reliable and really useful. Can't believe it is for "free"! They have tons of templates that almost cover every scenario. Definetly a must for a website. Thank you Natalie from support team.

Store

Litume

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Very easy to use, cannot beleive the app is free with a bunch of premium functions. Thanks team for supporting Shopify Community.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

My experience thus far is good. The customer support is exceptional. thank you, Lou! No issues so far. Happy with the application.

Store

Soniva

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Simply amazing! Nothing to add. Everything is great - the app, the support is super helpful and quick.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I just used the app for a few days to experience it and have some reviews about the app. The app is good and has excellent documentation and is extremely user-friendly. This app carries out what it promises to do. It is simple to understand and simple to utilize. When we first installed it, I had a few questions and there were some issues that were placing text from displaying correctly. I contacted the support team represented by Rosy and then she patiently answered and guided me through the app. She also writes the CSS code for me to customize the wheel title. They were able to remedy the issue quickly and effectively, and they could do it within 24 hours of reporting it. The app is now running perfectly on our site, and we are very happy with it. We appreciate all their support and would highly recommend the app to anyone looking to display labels and badges on your products.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I am more than happy to have ONE app with me and my store. I need help, reached out to customer service, expecting they will reply to me in half of the day or at least a couple of hours, getting ready for the shower and they replied in only a couple minutes and fixed my issue right away! I loved that the app has all the functions I need ( specially upsell and email marketing ) and was even happier with the customer service, he didn't only fix the issue but he was also very friendly and explained what he is doing and what he fixed.

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 31, 2022

So happy to discover his app !!!! I wanted to create a 10% discount pop-up for 1st purchase and didn't know if I would be able to do it before launching my website. Sandy Lin was so great to help me ! I've never seen an app with such a professional service on zoom and involvement and kindness. Marketing tools is a complex area and they make it so effective that i think they'll really help me to grow my business like a friendly partner. It's like a dream cause its free too !!! I wish the best for the developers of this app.

Using app

3 days

Total reviews

3

Average rating

5.0