All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

Oct. 28, 2020

Works well & customer service was so helpful! Not sure why it requires 100 characters but just wanted to say they were super helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I literally just downloaded this and had the best service and run through with Victoria and Sofia. They were both super patient and informative it made my experience such a breeze and i'm so excited to get started with this!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I just starting using this app today, it's simple to use and the support team is awesome. Lastly, this app will help with your sales conversion.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I was really struggling to make this work but that is probably due to my lack of technical ability however Kate one of the techies was really patient really clear in instructions as to how to fix my issues. We were on "chat" for about 5 hours so very very helpful.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

So easy to use and great customer service! I love that you can chat with a real person if you have any questions. I loved how much you can customize it too! Even on the free version.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I got a little bamboozled (since I'm not very tech savvy), but customer support was AMAZING...and friendly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

This is a great pop-up subscriber coupon and setting up a campaign was relatively easy for a new online merchant. Tech Support was on hand via chat and resolved any issues I wasn't able to accomplish on my own. I highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

FANTASTIC CUSTOMER SERVICE ! really cool and Fast to fix my problem. All the Best Team !!! 6 stars for you !

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

User friendly - aka i'm not tech savy! Also the customer service is the BEST, i asked so many questions and Pauline was able to answer all of them simple and she also showed me video guides, as a visual learner i really do appreciate this! Recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

I was stuck needing some help to edit my spin the wheel campaign and Kate from the Proof Factor online chat team jumped in to help me edit my campaign. I am truly appreciative. So far the app has been great and I look forward to using it for quite a long time.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 14, 2021

Fui cobrado absurdos 30 dólares sem aviso prévio. Aplicativo útil porém não tão útil com este super preço. Don't recommend. It was charged 30 dollars without any kind of warning.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 16, 2020

j'utilise cette application et le rendu de ma boutique est d'un professionnalisme inouïe je recommande fortement le support d'aide est très réactive à toute heures

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

the person I contacted for some assistance was extremely helpful and I found it was fairly user friendly once I got the help I needed. I would recommend this app to others.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Sales Pop Ups & Email Pop Ups by Proof Factor is essential in our online business. We have experienced an extremely high engagement rate and a healthy conversion percentage. We currently utilize the App on both our South African online store as well as our UK based online store. This should be part of an essential app list for shopify users. The Customer support is phenomenal and almost instantaneous. I'm really impressed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I'm only using the free version for the Sales Popup campaigns but all is working as intended and it has also helped to convert visits to sales. I did however run into an issue where it stopped working, but a few minutes with their support team had it back up and running again.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Tive dúvidas quanto ao pagamento na minha fatura e eles me retornaram na hora, me ajudando! Obrigada!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I use the app for the Fortune Wheel. Easy to use and better than other paid options. Support is excellent and fast too. Thank you Pauline for your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great editing tools and excellent customer service. I was able to customize my popup with the help of the live chat in no time.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I will say I really do like the pop up wheel. I haven't had any customers use the discount yet, however it is generating newsletter subscribers which will likely result in sales in the future.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

Excellent support team with prompt reply and solved my problem quickly. Well Done! :) Highly recommend this app for your store.

Using app

About 1 year

Total reviews

4

Average rating

5.0