All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
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5 / 5 Share

Oct. 22, 2022

Great Customer Service, a lot of useful tools - for free. I will use this in the next time............

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Easy to manage. Great customer service. With any app some settings need testing/tweaks but it’s working for us!

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 22, 2022

They have a whole book of helpful web integrations, and while it can be a bit overwhelming at times, they have a great customer support team that answer within seconds and help with anything/everything.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

This app have been a game changer and so easy to use! Their customer service is amazing, they are always friendly and ready to help! I was assisted by their team member Natalie and she was super nice and helped me with my email settings. It really makes all the difference to have such a great support team! The app is fantastic i love all the features!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

So far we are using the app for sgn up pop up and to show social purchases. Works really well. I'm going to add upsell feature very shortly. Support especially by Rosy was excellent!!! I would just suggest for the upsell feature to be able to offer multiple products. Currently you can just choose one. But aside from that it's a great app.

Using app

Over 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

Oct. 20, 2022

This is the best plugin I've ever used, it's very easy to set up compared to similar plugins, and it has 24/7 customer service which is fantastic. I have to say the customer service is the best and most professional I have ever encountered and I am very grateful. I will always support them. I highly recommend this plugin.

Store

Letcase

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Powerful functions and great customer service, it helped me solve marketing troubles. Rosy is warm and helpful!

Store

Trideer

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Brilliant service. I kept Trish on the chat function for hours and she helped me so much. Very knowledgeable and nothing was too much trouble. Highly recommend.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

This is the best App I would say. Super helping and very efficient online service that would back up your store perfectly.

Store

TOPESEL

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

ONE is a complete marketing app platform for Shopify and even other Ecommerce platforms. We just join ONE for 2 days and created some emails & popups for testing, simple and easy to use (especially the customer support is super, 24 hours all human, and very acknowledgeable), and will continue to experience other features. For now, it's all FREE, and hope the company will come up with a reasonable price plan so all SMBs can benefit.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Very interesting application. helped me a lot to increase my sale. I really love the support and how fast and easy the response to any of my queries is. they even did some customization as per my requirements. highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Interesting application. Extremely patient and helpful people working around it. Looking forward to working with One.

Store

Anuvas

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2022

Amazing service! Incredibly helpful when it came to setting up my pop-up offer and email campaign. Would definitely reccomend!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

The customer support for this app is excellent. They helped me alot with setting up and answered all my questions. Specifically, Fola in customer support was very patient and excellent in helping me get set up as a new online business.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Great customer support. Was happy to find that ONE offered live support during non traditional hours. The representative was knowledgeable and efficient in walking me thru steps to optimize a few existing campaigns. Appreciated the assistance!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

The customer support is one of the best I have experienced so far with other apps on Shopify that we use. The app is also super easy to use and has a positive impact on our shop.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Après quelques jours d'utilisation, l'application est satisfaisante et l'équipe sur le chat réactive et agréable. :)

Store

Le Moly

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 14, 2022

Just started using this app and it seems to be ticking all the boxes. The customer service has been impeccable!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Application très facile à utiliser et très pratique pour démarrer rapidement. Adaptée à une petite structure pour les campagnes emails, les popup sur le site ect... Le Chat support est très réactif et disponible pour aider.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Very easy to use the app plus they have amazing chat support, fixed my issues in 5 mins!! Love this app!

Using app

5 months

Total reviews

3

Average rating

5.0