All reviews

Rating Breakdown

  • 5
    97% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (24 ratings)
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5 / 5 Share

Jan. 8, 2023

I'm very pleased with the support. Any task is resolved in minutes. A very easy-to-use app overall. 10/5

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

El equipo de one es fantástico, nos ha atendido Sra Maya y hemos solucionado nuestro problema al momento, muy profesional y agradable. Muy contento de colaborar con ONE.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

maya is the absolute best staff member, very helpful and encouraged me with everything, helped with all my problems! shes actually the best. 10/10

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

We've been using this application for more than 5 months now. Really happy with the results. Highly recommend it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Was having issues with picture quality when creating marketing emails. Noelia assisted us and was great! Resolved issue and even offered more suggestions on how to improve the email. Thanks Noelia for great customer service :)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Great customer service! My store now has a nice addition to it and I'm excited for my customers to interact with my discount code on my website.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Su atención al cliente es inigualable y súper personalizada. ¡Bien ahí! De manera general es una gran aplicación.

Store

Vidanat

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

The first impression is fantastic - I needed a pop-up type that wasn't available from the templates. Using the online chat supporter Fola created it in minutes. I am looking forward to getting the reactions from customers.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Fast, friendly, and really helpful service...as far as chat support is concerned, they do it right! Kudos to my tech ROSY for superior intuitive assistance today!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 5, 2023

I have just started using this app and its already great! Its believable how much support they are offering! thank you so much :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Great app, and a great support team. Answers all of my questions in a timely fashion. If you are looking for an easy simple to use effective app, then this is a must download for you

Store

NXTREP

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Excellent support from the team, needed help and reached out for the live chat support... Rosy was very helpful and fast.

Store

ShopDK

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

The support has been amazing they have helped me figure out what I needed to get done and Noelia has been a great help!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Avevo un Problema con l'invio delle mail, li ho contattati ed hanno risolto tutto. Rapidi, professionali, disponibili, gentili e competenti. Top

Store

Rohome

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

Muito bom aplicativo, o suporte é bem rapido e em portugues para ajudar. Nota mil!!! Vou usar em outras lojas.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

This app is great! Their customer service team is awesome. I look forward to using ONE to make many sales on my shop.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

App fatta proprio bene, assistenti gentili e disponibili, non pensavo di poter avere tutta una gamma di possibili campagne, e sopratutto la possibilità di modificare a proprio piacimento i template, fantastico. Mi serviva proprio quest'app

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way. The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help. In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Absolutely would recommend, setup was fast, easy and customizable, without having an overwhelming amount of options. As soon as I published, a real life human - Naomi- messages me with thoughtful feedback and suggestions I hadn't considered before. I felt cared for, human, and thankful for that quick bit of authentic connection. This is day 1 using their service, but I'm definitely impressed so far, especially since I'm on a free plan. I definitely intend to upgrade once I see how my new pop up performs, which I'll be able to using the metrics clearly laid out in the app! Thanks Naomi, I really don't write reviews unless I'm wowed, but I definitely have been already.

Using app

28 days

Total reviews

3

Average rating

5.0