All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2022

I used this app to create a pop-up giveway on my shopify store and the support team were so helpful! Rita was amazing, she was keen to resolve an issue i was having and i did not need to wait a long time for her to respond. Impressive for a free app!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I used this app to generate and implement a pop-up for an email list. What an amazing experience working with Maya from support! Maya was extremely patient & courteous: so much that she stayed way past her shift to help me and make sure I had everything I needed, complete. What an amazing experience! Maya is dedicated, patient, professional, funny, helpful & knowledgeable: in two words—simply amazing! Thank you Maya for such amazing customer service! Everything works lovely!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

So I uninstalled this app and then someone wrote me to ask why and if I needed help. I ended up reinstalling and so happy I did. Great app! Can't wait to see the results!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I needed some help with a pop up and Patricia was extremely helpful and patient throughout. Highly recommend!

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

This app was perfect or my online store. When I had an issue with the display of an pop up, customer service helped me through the process until it was right. I really appreciate the time they took.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Great app! We work in the email publishing space with our other business and I can say that the deliverability and user friendliness of the ONE app has been top notch. Creating follow up sequences is easy and they work great. We love the use of the discount pop up as users enter the store. This app has definitely helped increase our store's revenue. Thanks ONE app!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Excelente atención y buena relación con el departamento de soporte, funciona muy bien en la tienda, espero que podamos seguir siempre contando con este gran servicio.

Store

AMUETTI

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

This app's customer support team go above and beyond to ensure you get your desired outcome. I am very impressed by their customer service and the app is great! We had a niche requirement that required custom coding and the team was more than happy to help us do this.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 4, 2022

The app seems to work well, although I haven't used it for a long period of time. What I will say is the customer service is among the best I have experienced in any industry. They respond super quick and work through customizations needed for your site. On that premise alone I would give them five stars. Very impressed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Rissa spent over 2 hrs patiently helping me set up multiple channels to capture sales, etc. Quite impressed. Very curtious and patient!

Using app

About 15 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Just a mere hour into using their platform, even my silliest of questions were answered when being helped by a live chat agent named Naomi. Not only is their platform amazingly simple to understand and use but when you confuse yourself like I, Naomi was there each time to quickly answer everything from confirming loading errors are only on my end, to helping me recover customer acquisition campaigns I started. They did not even mind when I reached out where I could find the spin the wheel campaign in my menus only for to write back that it was in the pop up menus. Not to mention upsell generously gives you a toll-free number for SMS marketing that is cost free for us users. There is a good reason why this app is rated 5 stars by almost 2,000 business owners. If you have been stressed, worried, and looking for something to make your website look better before and after the customer leaves. I am just scratching the surface but I just had to get the word out about how great, all in all this app is UI wise and customer service wise thanks to support agents like Naomi. This is the app you need to download.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Todo genial, aplicación perfecta para lo que necesitaba y el asesoramiento inmejorable, muchas gracias por todo

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Pretty cool App, just installed it, tons of features, easy to use. I love the fact that it's almost like a one stop shop. No need to download multiple apps. Customer service was beyond amazing on chat. Lou helped, went above and beyond was expected. Thank you soooo much Lou !!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Thank you, Rosy, for taking the time with my 1 million questions and guiding me along the way. Very professional

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

This is an amazing app. We love it very much. This is definitely the number one app. We use it every day at it has helped our business grow.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

I needed just a pop-up of a flyer that I had already designed. Trish contacted me through the in-app online-chat and I explained what I needed. She created it and linked it to the page that I wanted. I am amazed hat how competent and quickly this was achieved...and for free!! Can I tip this lady!? 110% recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

Very quick and helpful customer service. The app was little bit confusing to me but I got used to it and now it seem pretty logical. I would appreciate more "trendy" themes.

Store

KLERA

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

Great app...I see what the 5s are about...not to mention, the CS is SUPER HELPFUL and uber responsive! They even have the option to request more theme designs which I will be doing. Perfect!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Been using the app for some months already. Always friendly customer service, they usually reply within some few hours. Campaigns are easy to setup.

Using app

12 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Sept. 29, 2022

I've had NOTHING but amazing experiences with this app. It's super user friendly, but when I did need help I used the chat function and got instant help from Reesa who was helpful and knowledgable.

Using app

6 months

Total reviews

4

Average rating

5.0