All reviews

Rating Breakdown

  • 5
    96% (937 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 100% (975)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2022

I used this app to help me set up a pop up for email captures. The pop up worked immediately and I am pleased with the results. I received assistance from Fola in customer service; she was great. I would recommend this app to friends.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Amazing !! Is very difficult to find a free app with all these features. I'm using the app for email automation and newsletter popup. The app is very easy to use and there are a lot of customizable templates. The customer care is super fast and helpful. I can't find any system flaws !!

Using app

6 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

I would like to give you full rates for your customer service and your personal service is outstanding

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This app is great for email marketing. The support team really helped me set up everything with ease. Would definitely recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

费用好用的一款插件,首先我对插件不了解,客服人员很专业的帮我调整好了,包括订阅的弹窗,邮件销售等模块,并给我做了测试,确认客人购买没有问题,在这里,我非常感谢Rosy 帮忙,一个非常认真处理事情的小伙伴, 希望以后能带给我们更多有用的APP.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This app has more complete functions, especially the pop-up window and email automatic marketing functions. The customer service team is very good, the reply is timely, and can really help the merchant to solve the problem.

Using app

3 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 21, 2022

Love this app and Customer Support is EXCELLENT! This has improved our online store and the app is easy to use.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Words are not enough to express how impressed we are with their customer service. After activating our first campaign, they immediately messaged us through their in-app chat support and offered to 'proof' our campaign. As it's our first time, we were really grateful that they are able to spot the errors in our campaign. They also suggest some improvements without upselling you of any of their other tools - or availing some features! Will definitely recommend this tool!! ALSO PS - We asked our graphic designer to design the prize wheel inside the app and our designer had fun doing it! He also finds it really easy to navigate!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

This is really good one. And you will be surprise about their customer service. You will not get such a service even on a paid app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

This is an amazing app and the team and customer service is beyond anything I have received with a shopify app. Jessica completely custom made my pop-up exactly as I had designed it in illustrator. I was sooo impressed. Nothing was a hassle. So happy I found them

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

第一次遇到用中文如此詳細的諮巡員,手把手地教了我許多我原本沒有使用到的功能,而且講解得非常詳細清楚,透過視訊會議分享畫面的方式讓我輕鬆地找到每個步驟需要案的按鈕,不會像個無頭蒼蠅一樣亂竄,很期待修正後會有更好的表現。

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 19, 2022

Naomi was absolutely amazing and walked me through the entire process! She made the process flawless and even gave me screenshots and videos to help me understand. This companies customer service is amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Love the online support within the app! Rissa was amazing! She answered all our questions and was able to help us get our site working how we wanted.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Naomi was a HUGE help and proactively reached out to me! She had several amazing recommendations and intuitively knew issues I might have with the learning curve. Thanks for saving me hours!! Deidre

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

I had a query, the customer service were so efficient and helpful. Got me sorted in no time. This is key for me!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

this is by far the best app i have used since working on shopify!! the support is also so helpfull and nice! thankyou ONE and Fola for you amazing support!

Using app

About 3 hours

Total reviews

1

Average rating

5.0