All reviews

Rating Breakdown

  • 5
    96% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
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5 / 5 Share

Sept. 23, 2022

I would like to give you full rates for your customer service and your personal service is outstanding

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This app is great for email marketing. The support team really helped me set up everything with ease. Would definitely recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

费用好用的一款插件,首先我对插件不了解,客服人员很专业的帮我调整好了,包括订阅的弹窗,邮件销售等模块,并给我做了测试,确认客人购买没有问题,在这里,我非常感谢Rosy 帮忙,一个非常认真处理事情的小伙伴, 希望以后能带给我们更多有用的APP.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This app has more complete functions, especially the pop-up window and email automatic marketing functions. The customer service team is very good, the reply is timely, and can really help the merchant to solve the problem.

Using app

3 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 21, 2022

Love this app and Customer Support is EXCELLENT! This has improved our online store and the app is easy to use.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Words are not enough to express how impressed we are with their customer service. After activating our first campaign, they immediately messaged us through their in-app chat support and offered to 'proof' our campaign. As it's our first time, we were really grateful that they are able to spot the errors in our campaign. They also suggest some improvements without upselling you of any of their other tools - or availing some features! Will definitely recommend this tool!! ALSO PS - We asked our graphic designer to design the prize wheel inside the app and our designer had fun doing it! He also finds it really easy to navigate!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

This is really good one. And you will be surprise about their customer service. You will not get such a service even on a paid app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

This is an amazing app and the team and customer service is beyond anything I have received with a shopify app. Jessica completely custom made my pop-up exactly as I had designed it in illustrator. I was sooo impressed. Nothing was a hassle. So happy I found them

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

第一次遇到用中文如此詳細的諮巡員,手把手地教了我許多我原本沒有使用到的功能,而且講解得非常詳細清楚,透過視訊會議分享畫面的方式讓我輕鬆地找到每個步驟需要案的按鈕,不會像個無頭蒼蠅一樣亂竄,很期待修正後會有更好的表現。

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 19, 2022

Naomi was absolutely amazing and walked me through the entire process! She made the process flawless and even gave me screenshots and videos to help me understand. This companies customer service is amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Love the online support within the app! Rissa was amazing! She answered all our questions and was able to help us get our site working how we wanted.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Naomi was a HUGE help and proactively reached out to me! She had several amazing recommendations and intuitively knew issues I might have with the learning curve. Thanks for saving me hours!! Deidre

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

I had a query, the customer service were so efficient and helpful. Got me sorted in no time. This is key for me!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

this is by far the best app i have used since working on shopify!! the support is also so helpfull and nice! thankyou ONE and Fola for you amazing support!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

I still cant believe this app is for free :) It has a lot of features that can easily be sold for a lot. But they offer it for free until now. Thank you so much for bringing the best all in one app for my store!

Store

Ariko

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Just loaded the app, so far so good! The support is world class and the app easy to setup - honestly amazing!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Tried this app to creat a customized pop-up, the support team was so helpful to me,reaction is also very fast. Hopes there will be more functions. Thank you very much.

Store

GEVI

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 16, 2022

So far i have tried Spin wheel popup and popup without reward., app is really so good., customer support is really excellent.,it will be good if they add more features.., for upsell and crossell they have limitations access only credit card buyers., so it wil be good if the upsell market is visible to every customer who place ordrs in website.

Using app

10 days

Total reviews

9

Average rating

4.0

5 / 5 Share

Sept. 16, 2022

I really like its interface and functions. The customer service is also very patient to help me solve the problem, and the mail and SMS functions are very helpful to me.

Using app

About 4 hours

Total reviews

6

Average rating

5.0