All reviews

Rating Breakdown

  • 5
    96% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
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5 / 5 Share

Sept. 16, 2022

Tried this app to create a custom pop-up. The support was honestly one of the best we have ever encountered! Best free app you can get in the market.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

Such amazing customer service! They helped out immidiatley and walked me through every step of creatinga great pop up. I highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

I will highly recommend this application who is looking to send customization Newsletters/ promotions/ announcement emails to the customer. And their support team is always available to assist you. They fulfil my requirement completely

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 15, 2022

I'm a Chinese retailer and I use this app to get my customers to subscribe to my website and request marketing emails for them. They helped me throughout the process. Mrs Trish attended me and was very attentive and competent and I am very grateful to her. It would be perfect if I could switch to Chinese language, I will use this again...

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

My review goes to the app. ONE Upsell, SMS, Email, Pop~Up Not only is it an easy-to-use app, but also the online chat service is incredibly accurate, the lady is very kind and gives quick and correct answers! Thank u! Five stars...

Store

Kalm

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Rosy was very helpful and made so many good changes to our website. I have managed to convert with this app and I appreciate the customer service for their wonderful help. Thank you Rosy

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

good app for every type of discount and promotion. The customer service is also superb. like the app too much.

Store

FURBO

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Nice app, but hard to believe that it's free completly. Why? I am afraid that one day they will say "it cost 500$". Can you explain this? What if I will send 30K letters per month? Per day?

Store

Wear Me

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the compliment! Great job on design your pop up with the teaser trigger. ONE app is currently completely free for you. There are hundreds of free email apps you can find on Shopify and dozens of paid apps that charge you a lot for just one feature. You might end up paying thousands of dollars per month for dozens of apps, not to mention the time it takes to manage them. We are focused on building the best All-in-One app on Shopify. Half our team is in Ukraine. Incredible people that have helped us build ONE and keep the app free for so long for so many merchants during the Covid Pandemic, Ukraine War & Global Financial Recession. I love to hear more of your feedback! Feel free to message our 24/7 Live Chat Customer Support team or book a video call with our Customer Success team here: https://one.store/vip Cheers, Ann

5 / 5 Share

Sept. 9, 2022

I had lots of questions prior to Lou helping me, all I can say is GREAT app and super useful to market small business campaigns. Very likey to recommend!!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I needed help to set up the application and Lou helped me out with all the customizations I wanted. Lou is the best! :)

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

The team helped me out with all my customization wishes. Patient and kind. Really happy with that because customer service is what counts! Andreas from www.hussh-cradles.com

Using app

10 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 6, 2022

Awesome customer service! Had many questions on setting up Pop ups, and other items and they were very good!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Great Template possibilities and really good customer service! I had an issue and I immediately got help via chat. Excellent!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use! Fast and easy to use!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 6, 2022

I used this app. App is working fine & easy to use. The customer service is very quick and fastet ever I seen.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The pop-up app works great! Also, we are really fascinating as a team from their customer support. They always answer fast, solve any issue on their own, they don't refer us to blogs or videos to do it by ourselves like others and they customized each service even if they did not have to. We have only the free plan yet.

Store

Needy

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

The customer service was great, no wait time and fast responses. They were able to help me with all of my issues and provide me help of actually fixing it on there end so i did not have to do much. Truly kind and welcoming staff.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Just starting using this app and so far so good. Although I wasn't able to create a pop-up in the way I initially wanted the support team were amazing and were able to help me find a work around. Looking forward to exploring more features of this app! One of the best support experiences I have received on any app we use.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

The BEST customer service + app very easy to use. One thing I am sure many shopify users can agree on is wanting responsive customer service + ease of use. Every interaction I have had with anyone from the company has been great. They will talk to you on the phone (can you believe its not just email or chat box) and walk you through step by step. I use them for collecting emails via pop up, cart upsells, SMS marketing etc, They are great. This app has helped my conversions and increased avg cart order also!

Using app

7 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 31, 2022

Great support by Natalie, easy to use I got assistance with asking for the help and they did an amazing job

Using app

11 months

Total reviews

1

Average rating

5.0