All reviews

Rating Breakdown

  • 5
    97% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
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5 / 5 Share

Aug. 18, 2022

great app to improve your conversion rate. the support staff is excellent, very helpful, and available as you need.

Store

Walasa

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 17, 2022

I am lucky to have Rosy's help. I have installed this app for my previous online shop for months, and they constantly give helpful support. For the setup of my new shop, Rosy has spent over an hour fixing my problems. Moreover, she suggested a valuable function to improve my shop's sales. I wish this app all the success.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I'm starting to use this application. So far the service is excellent. Abby has been very kind and helpful.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Incredible support team! Thanks to Rissa for aaalllll the time she spend with me helping me with my pop up window!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Fantastic app with multiple solutions. Lots of customisability and incredible support team! Thanks Maya & ONE team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

I started using ONE and the most amazing thing is that it is complete free. That helps a lot small business like us. Support is fantastic and there a lot of features. One small problem is that using multiple languages at your store is that those apps can't provide that well. It doesn't really matter at the end.

Using app

About 24 hours

Total reviews

10

Average rating

3.9

5 / 5 Share

Aug. 16, 2022

I just launched today and so far so good this is exactly what I was looking for. Excellent customer service from Fola I appreciated the prompt responses and assistance.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

I couldnt have found a better application..... Their work is so gooood. Loved their support always ready to support..... Naomi and Kate helped me a lot... they were there with every step of me. Just Loved the app and support. and whats evem great is that its completely free!!

Store

8mm

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Amazing customer support! I'm always having to work on my website late or on weekends, and I could not believe someone was available through the chat to help me late on a Sunday night. Not to mention, they helped me to customize my pop-up and answered a bunch of questions. So friendly and helpful!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

6 Stars! Rosy, Lou, and her team were a ton of help. Very helpful. Looking forward to seeing them grow. The One email marketing app is also unique compared to other apps as it has a lot of ready made campaign themes to start off with.

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Amazing customer service!! I was struggling a little bit to get the abandon cart emails set up but they helped me via online chat and got it sorted. Thanks so much for your help :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Every single time I have a question, someone from the ONE team is there within minutes via chat to help me through it. One of the best customer services you will receieve with an app!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Ein wirklich großartige App mit sehr schönen Themes, die sehr professionell gestaltet sind. Dazu lassen sich sämtliche Elemente in den Themes personalisieren, was großartig ist. Dazu ein gesetztes konformer DOI-Prozess, besser geht nicht!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

Just started using the app. Have set up a few things. The support has been great up until now. looking forward to see where this takes me.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

So far I have only used the email marketing feature because that was my most pressing need. So glad I found this app! The email marketing tool is incredibly easy to use. And the best part is the support staff! Very quick responses and they helped me immediately with every question. Can't wait to explore the other features!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

The app is easy to use and you can do many things with the free plan. But it is better to upgrade to get access to more features when you have more visitors and customers. The customer service is just amazing and helpful. They help everybody, free or paid plan. Today I got Nathalie on the chat. Not only she gave an answer to my question, she also checked my settings and made some suggestions. But the best of all, she offered me 250 sms credit for Free. Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

The customer service is amazing. The app is really easy to use and it charges no extra costs, how amazing is that. I suggest to use this app!

Store

Veelado

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Maya from One has been amazing and so helpful which just shows how dedicated the whole entire team is!! - highly recommended

Store

LOMLUXE

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

I really appreciate the customer service of this app, they responded very promptly and solved my problem quickly, it's an awesome app!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Loving the results so far, the live chat team are so helpful and knowledgeable. Thank you for a great app.

Using app

3 days

Total reviews

2

Average rating

4.5