All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2022

とてもいいサービスです。チャットでのコミュニケーションがスムーズで分からないことも親切に教えてくれました。また、機能が充実しており、効果的なポップアップを簡単に作れます。日本語対応はしていませんが、簡単な英語がわかれば普通に利用できます。

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2022

The features on this app are amazing and their customer service, is spectacular! They're just ready to provide aid in the most cordial ways, guiding you through with ease and stress free!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2022

I honestly can't believe this app is FREE. If you don't have it, don't hesitate to get it. Their support staff is also top notch. ONE of the best apps that I have for sure.

Using app

14 days

Total reviews

11

Average rating

2.5

5 / 5 Share

July 29, 2022

I have used many different APPS and I have NEVER had such excellent customer service as I have received with ONE! Fola, you have been amazing! The APP is also the most intuitive and easy to use APP...especially with Fola's help in learning how to navigate it. I wish all APPs were this great!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 28, 2022

The app is great and has loads of features! It's not super user friendly however customer support is AMAZING. They will walk you through the process if you are having difficulty. We have reached out numerous times with questions and support has been super helpful. Honestly there are things I would have missed activating for my customers if support hadn't helped. 5 stars for amazing customer support.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2022

Application très pratique et efficace. Le service d'aide aux utilisateurs est très sympathique, à l'écoute, disponible et réactif, un service au top!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2022

I highly recommend them I love the fact that I can do everything in one app. Maya was super helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Thank you Naomi from One!! You were very helpful and a very quick response time! Very user friendly App with so much to offer all in one place. Thank You :)

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2022

Super App, toller Service! Weiter so! Ich hatte beim Einrichten leichte Probleme und mir wurde super schnell und wirklich gut geholfen.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2022

Loved using this app. It's easy to use and the support team is great! I spoke to Natalie from the support team, and she helped resolve my query in seconds. The pop up automatically syncs to your Shopify data, so you don't have to worry about anything else once you create a campaign! Good app, easy to use!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2022

客服非常有耐心的为我解决问题,这个插件我也比较满意,虽然默认的设置不能满足我的需求,但是可以通过后台编辑进行代码的调整以达到我的需求。客服非常有耐心的为我解决问题,这个插件我也比较满意,虽然默认的设置不能满足我的需求,但是可以通过后台编辑进行代码的调整以达到我的需求。

Store

BOIFUN

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2022

The best customer service I have experienced within a Shopify app. I have been using One+ for more than a year now and it's definitely worth it.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

Sto configurando ora l'app e trovo l'assistenza TOP. LA configurazione è semplice, se non si ha dimestichezza con codici e altro l'assistenza ti segue su tutto velocemente. Jessica e Naomi mi hanno aiutato in modo professionale. grazie

Using app

About 22 hours

Total reviews

13

Average rating

4.9

5 / 5 Share

July 22, 2022

First, let me say that Emily, the chat representative, was awesome! So helpful and quick with detailed responses. Would love to work with her again. I do think that there could be better options for the popup themes or a library of other images to use on the popup background. You can upload your own art, but I didn't see a library of options, which would be sweet! Overall a solid experience. Now we just wait and see if the popup works well and converts.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I am the free plan customer. This app helps me a lot. The customer service is great. I am very satisfied. Thank you very much.

Store

IKARE

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

I can get professional and patient help from here. This app will help us show pop up and other campaigns better.

Store

HTVRONT

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2022

This is one of the best app's I have, AND offers by far the BEST customer service I have ever seen.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

Such great service! With minimal explanation and time the tech was able to do everything I wanted and more! So quick and easy!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2022

Naomi was truly a big help! She gave me some amazing suggestions when helping me set up SMS Marketing! Def enjoyed this amazing service!

Using app

3 days

Total reviews

1

Average rating

5.0