All reviews

Rating Breakdown

  • 5
    97% (1,002 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,041)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2022

The app has multiple functions, beautiful template , easy to use and staff are prompt to give you best support on time. Give it a try today.

Using app

10 months

Total reviews

15

Average rating

4.1

5 / 5 Share

Aug. 5, 2022

Fantastic app and super easy to use! If you have any issues or questions, the customer service will definitely have your back! If you are open to get some tips, they would also provide you with what you can improve on to help your own customer's experiences be better! Thank you Fola for your support--I really appreciate you!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great App. It creates a positive interaction between the website and customers. They have a great support team as well. Would recommend.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

First of all, we have tried this app on our one website. Then we decided to install it on our other websites because the app worked very well. When I had to install this app on our other websites, the support team was very helpful. Especially big big big thanks to Naomi for the excellent work, ease of communication, and all the help. Our team recommends this app!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Support is responsive, helpful. It can save much time to chat with their professional support! It was definitely a great tool for shop.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

I've had some issues with texts messages not going out but the team at ONE has been amazing and very helpful every time!! Appreciate the help and guidance. Great app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I honestly notice an increase in orders while using a rewards pop up! I love this app it's very easy to use and they are very quick to help if I do have a question!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Thrilled with the customer service I received from Doris and Samantha. I needed a assistance with some custom coding for a pop up and within a few minutes via chat they took care of my needs. Thank you!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

The app covers a lot of what we need for our online store. Powerful and trusted app in one place. The team provided us with guidance and explanations of the function and even performed some integration for us. Their customer service is excellent, especially Ms. Rosy :) This solution works well now and has met our expectations. Thank you for this great app!

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2022

とてもいいサービスです。チャットでのコミュニケーションがスムーズで分からないことも親切に教えてくれました。また、機能が充実しており、効果的なポップアップを簡単に作れます。日本語対応はしていませんが、簡単な英語がわかれば普通に利用できます。

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2022

The features on this app are amazing and their customer service, is spectacular! They're just ready to provide aid in the most cordial ways, guiding you through with ease and stress free!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2022

I honestly can't believe this app is FREE. If you don't have it, don't hesitate to get it. Their support staff is also top notch. ONE of the best apps that I have for sure.

Using app

14 days

Total reviews

11

Average rating

2.5

5 / 5 Share

July 29, 2022

I have used many different APPS and I have NEVER had such excellent customer service as I have received with ONE! Fola, you have been amazing! The APP is also the most intuitive and easy to use APP...especially with Fola's help in learning how to navigate it. I wish all APPs were this great!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 28, 2022

The app is great and has loads of features! It's not super user friendly however customer support is AMAZING. They will walk you through the process if you are having difficulty. We have reached out numerous times with questions and support has been super helpful. Honestly there are things I would have missed activating for my customers if support hadn't helped. 5 stars for amazing customer support.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2022

Application très pratique et efficace. Le service d'aide aux utilisateurs est très sympathique, à l'écoute, disponible et réactif, un service au top!

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2022

I highly recommend them I love the fact that I can do everything in one app. Maya was super helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Thank you Naomi from One!! You were very helpful and a very quick response time! Very user friendly App with so much to offer all in one place. Thank You :)

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2022

Super App, toller Service! Weiter so! Ich hatte beim Einrichten leichte Probleme und mir wurde super schnell und wirklich gut geholfen.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

So so helpful .Simple clear instruction and my issue was sorted very quickly . Only just started using this app on my shopify store and will continue to for a long time

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2022

Loved using this app. It's easy to use and the support team is great! I spoke to Natalie from the support team, and she helped resolve my query in seconds. The pop up automatically syncs to your Shopify data, so you don't have to worry about anything else once you create a campaign! Good app, easy to use!

Using app

4 months

Total reviews

2

Average rating

5.0