All reviews

Rating Breakdown

  • 5
    96% (991 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,030)
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5 / 5 Share

May 12, 2022

Great customer service support! User-friendly once you get the hang of things. I highly recommend this app.

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 12, 2022

Excellent app, and the support is great too! Would highly recommend this app Very detailed features and options for email capture

Using app

About 6 hours

Total reviews

10

Average rating

4.8

5 / 5 Share

May 12, 2022

meet all our email automation need. great 24/7 customer service. the support was professional and efficient.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Honestly, best customer service I've had in my life probably. Superb! App is great as well, easy to operate and efficient.

Store

BUR BUR

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 11, 2022

Amazing App and Support Team is AMAZING!!!! they are one Step ahead of any other App, in less than 5 minutes they made a great job... Lovely team!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Exploring the use of ONE and found Trish to be soooo helpful. We have a new store, only 3 months old, but i can see an increase in customer engagement thru the use of the popups and social proof....great work from Trish is really helping us get to the next level and increase our conversion rate.

Using app

4 days

Total reviews

9

Average rating

4.2

5 / 5 Share

May 10, 2022

Absolutely AMAZING! I am so impressed with ONE...set up was clear and intuitive, all the features are FANTASTIC and the CUSTOMER SERVICE went above and beyond to help...Rosy you are an such an asset! Keep up the good work. So happy I found ONE!

Using app

About 10 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 10, 2022

Incredible customer service. Any kinks or issues involved with your campaigns, emails, etc. are addressed and met with organized solutions.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2022

Awesome customer service, very user friendly. Love this service. I highly recommend this app. Very easy to set up.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Apps good but the help and support make it fantastic. Maya on the online chat was so helpful, helped me tailor the tools i needed to suit my website, couldn't recommend more.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2022

The customer case (Jessica) is just outstanding!!!!! The APP sounds great, can't wait to see my results

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2022

I am so happy to have found this app. It really does do everything and it is easy to get started. I had a little trouble in broadcasting my first email campaign, but Naomi was quick to assist and sorted it out for me. They even gave me a few recommendations to make it look better on my store. I am really impressed with the number of templates to use - and it is so easy to create some really great marketing. Excited to see how well they are being engaged with by customers. Thanks so much!

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2022

This app has been helpful with sending emails. We switched from another email provider and it was easy to integrate to our store. When I had a question, Support was great!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

love that the customer service is an actual person not an automated bot! Samantha was amazing and super helpful!!!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

I couldn't believe this app was free from all the awesome features they offer for Shopify stores. The "icing on the cake" was receiving help from the support agent (Rosy). Not only was she polite and helpful but suggested another feature I didn't even know about that would help my website. I'm so excited to try it out! I recommend this app 10/10! If you aren't using it, what are you waiting for?

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

I can believe that is FREE and have so many templates creating pop up, emails and everything I want to growth my business . Support is over of 5 Stars . They jump and help me right away to help me .

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2022

I read all the positive reviews and I have to say they are all accurate. This app has so many great features and more importantly the customer service (Emily) support is outstanding. She literally created a pop reward campaign based off another websites design and walked me through the entire process. Highest recommendation possible.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

I love love love everything about this app! customer service is always so fast, product works well, easy to setup, and it increased my shop's sales dramatically!! thank you!!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2022

best support experience in a long while, and utilisation of their tools is through the roof! well done team ONE!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

I am a new user and so far as been super easy to use. Best part is their amazing customer service and super fast response time. LOVING the app so far :)

Using app

About 3 hours

Total reviews

8

Average rating

5.0