All reviews

Rating Breakdown

  • 5
    96% (1,004 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 100% (1,043)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

I just installed app and started using it. I've been very pleased so far. The customer service that I have experienced thus far is incomparable to any app or service I have received to date. Time will tell if this continues, but if it does, I do not see a limit for this company. Thanks again!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2023

What a great app! So many great solution to increase the turnover. One of the best support I have had as well. Highly recommended.

Store

Factori

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2023

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2023

Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2023

AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 8, 2023

This app is incredibly user-friendly and makes email marketing a breeze. Additionally, the customer service is excellent, as the team is always available to answer any questions you may have Love it.

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 7, 2023

the best app ever . super helpful + amazing team and service . fast responds and very helpfull service

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

Team is Exceptional! They respond and act at the same time! No time wasted! Thanks to Trish who has helped me out so much!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2023

I love this app. Great for sending emails and sms messages. Everything can be automated. This was a huge help running my business alone.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

It working great thus far. Cant wait to see the updates! I will continue to explore and use the features!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

Le service est très rapide et courtois. j'en étais même surpris! Je vous recommande l'application, elle fonctionne très bien pour notre boutique

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2023

Muy buena atención al cliente, muy atentos y buenas respuestas. Luis Peraza me tuvo harta paciencia y me ayudó con lo que necesitaba

Store

AHA

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2023

Good customer service especially Naomi is amazing.She helped for everything. Good app.

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

March 20, 2023

Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Maya was supper supportive and helped me all the way through my difficulties. It was a huge support and help for me to finish all the set-up and "coding" needed.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2023

Noelia answered to all my questions and made it easy to follow and understand. I am a new ONE app user however I am happy with the customer support received and will keep using it. Thanks.

Using app

About 1 month

Total reviews

1

Average rating

5.0