ONE: AI, Pop Up, SMS Marketing

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!

Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app

The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!

This app is incredibly user-friendly and makes email marketing a breeze. Additionally, the customer service is excellent, as the team is always available to answer any questions you may have Love it.

Team is Exceptional! They respond and act at the same time! No time wasted! Thanks to Trish who has helped me out so much!

I love this app. Great for sending emails and sms messages. Everything can be automated. This was a huge help running my business alone.

It working great thus far. Cant wait to see the updates! I will continue to explore and use the features!

I am very pleased with the One app and their support. I have had a couple of issues setting it up. Samantha and Rosy quickly answered my question and it was taken care almost immediately. They were both very knowledgable and professional!!! Steve

Le service est très rapide et courtois. j'en étais même surpris! Je vous recommande l'application, elle fonctionne très bien pour notre boutique

Samantha was great! She was quick to respond and fix a few errors I made. She was also able to send me screenshots and videos explaining in detail how to correct my mistakes.

LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))

Muy buena atención al cliente, muy atentos y buenas respuestas. Luis Peraza me tuvo harta paciencia y me ayudó con lo que necesitaba

Good customer service especially Naomi is amazing.She helped for everything. Good app.

Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.

Maya was supper supportive and helped me all the way through my difficulties. It was a huge support and help for me to finish all the set-up and "coding" needed.

ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.

I've been on Shopify for while and this's one of the best apps and crew behind. Especially, Naomi! I can't thank you enough and to team behind. You're the best guys. Looking forward to getting more help. Cheers!

Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page