ONE: AI, Email & SMS Marketing

Oct. 7, 2022

Dear Sandy, I want to thank you immensely for our pleasant conversation just now. In which you took extensive time to help and guide me (as a beginner) in all possible questions. Highly recommend to everyone the service where you are not often used to. Keep up the good work!

Oct. 7, 2022

We recently started using this app and setting everything up to help drive sales. MORE THAN HAPPY with all the features and capabilities of this app! Customer service is the best we've had so far from all other Shopify app enquiries. Highly recommend

Oct. 7, 2022

I used this app to create a pop-up giveway on my shopify store and the support team were so helpful! Rita was amazing, she was keen to resolve an issue i was having and i did not need to wait a long time for her to respond. Impressive for a free app!

Oct. 7, 2022

Just installed this App, don't have much time to figure out how it work, but the customer service team was awesome! Fast response, kind and patiently deal with my case. Almost set up everyting for me. Highly recommended! And it has lot of useful function which I beleive it would help to improve our website.

Oct. 6, 2022

Lou was a brilliant help :) Went above and beyond to ensure the result was exactly what I wanted...highly recommend this app, the support and functionality is amazing

Oct. 6, 2022

I used this app to generate and implement a pop-up for an email list. What an amazing experience working with Maya from support! Maya was extremely patient & courteous: so much that she stayed way past her shift to help me and make sure I had everything I needed, complete. What an amazing experience! Maya is dedicated, patient, professional, funny, helpful & knowledgeable: in two words—simply amazing! Thank you Maya for such amazing customer service! Everything works lovely!

Oct. 6, 2022

So I uninstalled this app and then someone wrote me to ask why and if I needed help. I ended up reinstalling and so happy I did. Great app! Can't wait to see the results!

Oct. 6, 2022

First time using the app and the Customer Service was amazing! Fast and accurate. Highly recommended

Oct. 6, 2022

I needed some help with a pop up and Patricia was extremely helpful and patient throughout. Highly recommend!

Oct. 6, 2022

Using the app and loving it so far! Customer service quick to help and really friendly, had a problem regarding the subscribers limit and that got sorted quickly.

Oct. 5, 2022

This app was perfect or my online store. When I had an issue with the display of an pop up, customer service helped me through the process until it was right. I really appreciate the time they took.

Oct. 5, 2022

Great app! We work in the email publishing space with our other business and I can say that the deliverability and user friendliness of the ONE app has been top notch. Creating follow up sequences is easy and they work great. We love the use of the discount pop up as users enter the store. This app has definitely helped increase our store's revenue. Thanks ONE app!

Oct. 5, 2022

Over the past couple of days I have been thinking on how else can I make my Shopify Store stand out more, so I thought, what if I create a popup that would advertise about something that was totally different than any of the products that I was selling in my store. So I started searching on Shopify for an app that could create popups while the visitor was looking around on my site. I found this app called OneStore. I decided to contact chat support regarding how I could best use the app on my Shopify store and then I was fortunate enough to chat with a tech support person named Rissa. Not only did Rissa assist me with a solution, she actually created a popup that was perfect! I did't expect for her to create the popup but she also sent me a mini-tutorial on how to create a popup for future use. So if anyone needs an app where they can create a popup, OneStore is where they should go. This app also has quite a few additional features that I think you would be very happy with useful. If I could, I would rate OneStore with 10+ stars. Please check them out and see for yourself. Oliver A. Shopify Store Owner

Oct. 5, 2022

I just finished a demo call with ONE. Sandy is super helpful and friendly. She has patiently walked me through the entire setup procedure step by step and introduced to me all the wonderful features of the app. Am very satisfied with their customer service. Thank you!

Oct. 5, 2022

Excelente atención y buena relación con el departamento de soporte, funciona muy bien en la tienda, espero que podamos seguir siempre contando con este gran servicio.

Oct. 4, 2022

This app's customer support team go above and beyond to ensure you get your desired outcome. I am very impressed by their customer service and the app is great! We had a niche requirement that required custom coding and the team was more than happy to help us do this.

Oct. 4, 2022

The app seems to work well, although I haven't used it for a long period of time. What I will say is the customer service is among the best I have experienced in any industry. They respond super quick and work through customizations needed for your site. On that premise alone I would give them five stars. Very impressed.

Oct. 4, 2022

Rissa spent over 2 hrs patiently helping me set up multiple channels to capture sales, etc. Quite impressed. Very curtious and patient!

Oct. 4, 2022

Just a mere hour into using their platform, even my silliest of questions were answered when being helped by a live chat agent named Naomi. Not only is their platform amazingly simple to understand and use but when you confuse yourself like I, Naomi was there each time to quickly answer everything from confirming loading errors are only on my end, to helping me recover customer acquisition campaigns I started. They did not even mind when I reached out where I could find the spin the wheel campaign in my menus only for to write back that it was in the pop up menus. Not to mention upsell generously gives you a toll-free number for SMS marketing that is cost free for us users. There is a good reason why this app is rated 5 stars by almost 2,000 business owners. If you have been stressed, worried, and looking for something to make your website look better before and after the customer leaves. I am just scratching the surface but I just had to get the word out about how great, all in all this app is UI wise and customer service wise thanks to support agents like Naomi. This is the app you need to download.

Oct. 4, 2022

The customer service provided is great! Very helpful in setting up my campaigns. They also suggested best practices. I recommend A+++