All reviews

Rating Breakdown

  • 5
    96% (937 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 100% (975)
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5 / 5 Share

March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2022

Just set up the app and now have a pop up for newsletter subscription on my website. It was very simple to do and the support worker who offered suggestions after ward was very helpful.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Esta aplicación la he usado un par de meses y es muy buena. Y sobre todo el apoyo de Samantha en Servicio al Cliente es lo máximo! Estuvo atenta a todas mis solicitudes y fueron atendidas de inmediato. Excelente servicio de soporte.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

March 2, 2022

The app is user-friendly for someone's first time drafting a marketing email like me! The customer support is also very hands-on and responsive. I don't know how small the support staff is but I worked with Emily. THANK YOU EMILY!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2022

Patricia reached out to me to review and provided suggestions to improve my campaign. I was really impressed and very happy with the service provided. Thank you so much for your help Patricia! The app is also very easy to navigate which made my transition from another previous popup app really easy!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

Awesome app and customer service!! Support even checked my pop up and gave me some tips when I finished setting up.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Trish was so helpful, having someone available in the moment to answer questions was unexpected and I was so grateful to have that support! Got our first pop up all set up exactly as we wanted so it blended seamlessly with our website. Thank you Trish!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

I use this app for pop up discount for subscription. Amazon app. Even better customer service. Rosey you're amazing

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

5 STARS. I recommend this "Pop Ups, SMS & Email Marketing" App by ONE to all the businesses. It's is very useful for our startup. I really appreciate the efforts of the Dev Team. Support Team is also very very responsive and informative. Thank you

Store

Ezeemi

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Amazing App!!!. Great Customer service! A lot of tools, easy to use. Highly recommended especially for businesses who are starting

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

This is a great app, the email automations and pop ups are very good, a lot better than the one I was previously using which was more expensive. I am so glad I found this because it really is going to save me so much time and money too. Support is really helpful too. Very pleased!

Using app

9 days

Total reviews

22

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Setting up this app was an absolute dream and it's FREE!!! We installed the app and immediately had a very helpful person helping us. Our knowledge of shopify is limited and she helped us step for step. We got exactly what we asked for. Thank you for your help Trish and team! We highly recommend this app for your business!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

best app ever for newsletters and popups! every question I had along the way Samantha and Rosy were there to answer everything super quickly and easily. can't recommend enough!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Best customer service I have seen on an e-commerce app. They had a real person reach out to proactively suggest best practices and even helped me implement them remotely. Awesome experience so far

Using app

About 6 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 21, 2022

Excellent customer service and very user friendly. Used ONE to help create pop-up adverts for first customers.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

we juste started using the and so far a great experience, still learning many feature but it seems to have all tools in one place.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

This app is perfect. We are using it for social proof and popups and it has been perfect. But, what is the best part is their customer support, its quick and they make sure you are happy with the solution they offer. I think their customer support is the best, I have used amongst all the Shopify app co.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Super great, complete funtions and easy to modify, you can design most of the details and most importantly it is a free app. btw the customer service is great, can help you solve the problem properly an give you nice advise after you set up!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

I downloaded this app and its very easy and self explanatory and the Helpdesk was so helpful. They make great recommendations and nice. I would recommend all businesses to download this app! 10/10

Using app

About 12 hours

Total reviews

1

Average rating

5.0