All reviews

Rating Breakdown

  • 5
    96% (937 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 100% (975)
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5 / 5 Share

March 7, 2022

Rosy helped our store set up various marketing apps and went above and beyond by suggesting ways to make our store perform better.

Store

VIBE2K

Using app

28 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 4, 2022

I haven't used this for very long, just getting it set up actually but the customer service is incredible! I'm not familiar at all with this kind of thing but it was really user friendly and when I got a little stuck, because I'm just not good at tech at all, I used the live chat and the representative that helped me was AMAZING! they jumped right in there and worked me through exactly what I needed to do, fixed problems I had made that I didn't even know about and got everything set up for me just like I needed. They even made suggestions on how I could get even more out of the app. And I'm just using the free option. Definitely recommend and can't wait to see the benefits!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2022

Great customer service and I love that this app is almost a one-stop shop for everything your store needs to be successful.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2022

This is a very slick app. I tried others, but they only offered discount codes and I needed a FREE shipping option. I needed something to better a 75% cart abandonment rate. Samantha helped me a lot to set up my FREE Shipping pop-up window and was very responsive. I will be tracking my conversations rate starting today...This is a game changer!

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 4, 2022

The support you receive from this app is awesome. They listen and help you execute. The features are awesome and I cant wait to see the growth in my traffic and sales.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

This app is pretty easy to use, but I was amazed at how helpful the customer service was. It is a 10/10!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

This app is wonderful! Excellent customer service Rosy helped me with what i need it she is very nice and helpful!

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

Fantastic app! The support is fantastic and so many choices available for templates! I feel more confident now that my business is automated!

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

March 3, 2022

This app is fantastic!! I am so excited about it. Thank you Shopify for guiding me here and thank you to the wonderful support staff at ONE for helping me set myself up. I was looking to add popups to my website and the ONE app adds some that are really neat! And they are fully customizable too. I added my logo and colors and I love the look I achieved. Another thing: the ONE staff gives you QUICK support on DEMAND. They answer their chat immediately. Go for this app! You won't regret it!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

100% recommendation for this app. I needed a pop-up system for catching e-mail subscribers but got so much more. And the help I needed was responded instantly.

Using app

About 5 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2022

Just set up the app and now have a pop up for newsletter subscription on my website. It was very simple to do and the support worker who offered suggestions after ward was very helpful.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

Esta aplicación la he usado un par de meses y es muy buena. Y sobre todo el apoyo de Samantha en Servicio al Cliente es lo máximo! Estuvo atenta a todas mis solicitudes y fueron atendidas de inmediato. Excelente servicio de soporte.

Using app

8 months

Total reviews

16

Average rating

4.8

5 / 5 Share

March 2, 2022

The app is user-friendly for someone's first time drafting a marketing email like me! The customer support is also very hands-on and responsive. I don't know how small the support staff is but I worked with Emily. THANK YOU EMILY!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2022

Patricia reached out to me to review and provided suggestions to improve my campaign. I was really impressed and very happy with the service provided. Thank you so much for your help Patricia! The app is also very easy to navigate which made my transition from another previous popup app really easy!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

Awesome app and customer service!! Support even checked my pop up and gave me some tips when I finished setting up.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Trish was so helpful, having someone available in the moment to answer questions was unexpected and I was so grateful to have that support! Got our first pop up all set up exactly as we wanted so it blended seamlessly with our website. Thank you Trish!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

I use this app for pop up discount for subscription. Amazon app. Even better customer service. Rosey you're amazing

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

5 STARS. I recommend this "Pop Ups, SMS & Email Marketing" App by ONE to all the businesses. It's is very useful for our startup. I really appreciate the efforts of the Dev Team. Support Team is also very very responsive and informative. Thank you

Store

Ezeemi

Using app

3 months

Total reviews

1

Average rating

5.0