All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2022

5 stars for customer service from Trish helping to create a customized pop up announcement. Super fast, friendly & helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I'm using the email capture popups, visitor counts and recent orders on malinandmizen.com - Hands down some of the best customer support I have ever experienced. Jessica guided me through everything and even helped to provide custom css to completely change a popup. The app itself is easy to use and has great functionality. Highly recommend!!

Using app

About 4 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

June 21, 2025

Trish was Absolutely Specatular!!! She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I just switched from another email provider to ONE and I can't believe how wonderful their team is to work with! I had to create all new pop-ups and automated emails (I've never done this before - the person in charge of these things, recently left the company) so I had to learn from scratch. Both Patricia and Trish were amazing and never left my side! They walked me through everything! So far I'm loving this app and the team that created it!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

AMAZING CUSTOME SERVICE! I was trying to set up a spin the wheel and it was my first time so I was struggling until I talked to Kate from the One plus team. It was 2:58am in my time (not sure where she is located) but I can see that customer service is 24hours and this really helps business owners! I am looking forward to trying other services they have on this app. Strongly recommended!

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 31, 2022

I am just about searching a pop-up marketing tools. I eventually choose this apps that it has some tools for making campaign in some special festival. The technical support is very helpful. Now I got my first pop-up campaign.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

The support team is really helpful. In addition, the app is relatively easy to use. So far, I'm happy with this app.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Incredible customer service! Patricia is very responsive and Prateek is very helpful. I wasn't happy with one of the automations on my campaign's and Prateek fixed it within a couple of hours. Extremely friendly and responsive!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Had the best help from Trish! Did most of the work for me to be honest. Super helpful and easy to work with. Five stars!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

love it the customer service team is awesome! And the platform si just easy to use like other platforms. no hassle

Store

Echoine

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

This app has a good amount of free credits and good service. If my store exceeds the free amount, I think I will pay for a higher plan.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Mycket bra app med bästa funktionerna. Och suverän support, Stort tack för hjälpen. Mvh Svedberga Plantskola

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

the one app is perfect, it's a very useful marketing tool that helps me serve my clients better. At the same time, the staff of the one is also very professional and rosy gave me very good advice. I am willing to recommend this product to more people.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

This app is very great and the service is by far the best with 24/7 expert support. I highly recommend this no doubts! 5+++++ stars

Using app

30 days

Total reviews

8

Average rating

4.0

5 / 5 Share

Jan. 24, 2022

Excellent app for cool pop-ups and the best thing is the customer attention even if I use the free trial. Thank you

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

It is a great app with easy setup for a rookie. I had to contact support several times and they were simply amazing, quick and friendly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Just Subscribed for it , have not used it as yet , but the customer support by Trish was extraordinary , she personalized the pop up as per my requirements. Great Work !!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I just added this app to my shopify. I must say Customer Service is beyond amazing. Rosy answered all my questions and concerns. She suggested themes that will work well with my shop. I am glad I added this app and the customer service she provided. Thank you so much Rosy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I switched to this app from 2 different ones, seeing as this one does exactly what I needed. After installing and setting up my first campaign, Trish from ONE was right there in the corner to help. She checked out my pop up and made sure I had all necessary boxes checked. I highly recommend this for all your email/sms marketing needs. Cannot wait to see this in full affect when my customers start checking out my site. Thanks again ONE & especially Trish

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

This app is literally the best app I've ever used on Shopify! It has so many features in one place and is so high quality. The free plan is so wonderful and as much quality as they place into the free version the paid must be out of this world. Customer support is one of the best I've ever encountered. Rosy was beyond helpful, guiding me through every step of the process which helped a start up owner like myself learn the ropes. I cannot express how appreciative I am of their services! They made a fan out of me!

Using app

3 days

Total reviews

7

Average rating

4.9