All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2021

The BEST app on shopify. Prompt Customer service. Patrica was so helpful and patient and guided me through everything effortlessly. She rocks and so does this app!!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I was a bit skeptical about this service and did some test broadcasts to small groups with both the Shopify service and ONE. About 70% of those sent via Shopify's service didn't reach their targets whereas most of those sent via ONE did. I also had reason to use ONE's support via chat and they couldn't have been more helpful, polite and patient with me and my stupidity - excellent customer service.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I was having some issues with my spin the wheel campaign for our black friday sale, but, Trish and her team were very helpful. They made sure to go the extra mile to fix my issue!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Super service !De app is superhandig en heel simpel in omgang. Als je vragen hebt krijg je binnen no time een reactie en je wordt super goed geholpen beste service !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Desde el primer contacto, siempre super atenciosos. brindan la informacion clara en cualquier idioma, ademas te ayudan y acompañan hasta aclarar todas las dudas, recomiendo esta APP

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 25, 2021

Piattaforma ottima per gestione pop up e iniziative promozionali sul sito. L'assistenza è davvero ottima, tramite chat puoi parlare subito con una persona (no bot) che si attiva davvero per la risoluzione di qualsiasi cosa. Consigliata.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Really good application! The services are also amazing. We will continue to use it and it worth the price

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

So many features and pre built templates this is a one stop shop for all marketing needs. Great customer support!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

using it for black friday, just started yesterday and the support and ease of use are the best .. and special shout out to Rosy.. who helped me through some issues was having..

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 23, 2021

It is a great APP. The customer service Rosy is very professional and patient. It is worth recommending. Thank you!

Store

SpeTool

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Excellent app and great support - their customer service team was very helpful in getting everything set up!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

All I can say is app is awesome!!! Great customer support and the app has all that I needed. Must get.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

The app is nice, but it seems like customer service here is top-notch. Rosy (aka Hue) was perfect in every way. – Andre (definitely not Jeff)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Amazing service as usual! Trish was supper amazing and literally went above to help!!! Super happy with the customer service!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Their customer service is unmatched. Patricia and Rosy were able to answer all my questions immediately, regardless of the time of day. Not to mention how user-friendly the entire app is. Would recommend this to everyone, especially if you're new to email marketing!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I have to say this is a great app! But the customer service is beoung my expectation! I'm not an expert in website development, but Rosy helped solve all my little setup issues in 15 minutes.

Using app

19 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Functional app and GREAT CUSTOMER SERVICE!!! they help to work out all of my problem at night and help to set up the pops up function on my web.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Amazing customer service - instant response and walked me through step by step. Absolutely awesome!! I am not a technical person but Patricia explained everything to me perfectly - patiently and in record time - I highly recommend them!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Listen hands down, the best customer service I have experienced in my 5 years of using shopify. Follows up on issues, google meets when needed. Excited to continue to grow with their help!

Using app

22 days

Total reviews

23

Average rating

4.7

5 / 5 Share

Nov. 17, 2021

This app has so many fantastic features and is great for doing multiple campaigns to try and drive traffic, subscribers, revenue, etc.! Kate and Steph for the support team have helped me every step of the way so far and are always quick to respond when I need assistance - within seconds!

Using app

2 days

Total reviews

5

Average rating

5.0