ONE: AI, Pop Up, SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.8
feedback
1,043
chart
#4,524
All reviews
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March 15, 2023
ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.
March 14, 2023
Amazing experience with che costumer service! Super useful app, perfect for my website, i recommend this to everyone!
March 14, 2023
I've been on Shopify for while and this's one of the best apps and crew behind. Especially, Naomi! I can't thank you enough and to team behind. You're the best guys. Looking forward to getting more help. Cheers!
March 14, 2023
Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page
March 13, 2023
This review is for the customer service. They have been super helpful as I have been on and off trying to update my website. Thank you SO MUCH Rosy! I had a tone of questions and her help went above and beyond :)
March 13, 2023
The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!
March 11, 2023
This is the 3rd time I downloaded this app, because I was determined not to late it beat me. The few times I have played with this app it seemed very complicated and seemed that I wasn't getting the attention at hand and help to try and solve the issues and problems that I was having. Until today when I got to work with Lou. Lou was VERY,VERY attentive, and extremely helpful and patient just as well as kind. Lou helped me to make my experience with this app seem as a breeze, and easy as ever. I learned a lot from Lou and how to navigate this app and configure certain aspects of this app. Lou I thank you a lot and look forward to working with you again if the occasion every arise. I give Lou 5 stars on support and this app 5 stars just because it has now become fun to work with thanks too Lou. Thank you Lou.
March 9, 2023
This app is an amazing combination of essential services for E-commerce. What makes this app unique is the in-depth customizability and configurations. Along with an amazing support team that gets things done even with very specific custom edits. 5 star rating is the least I can give !
March 6, 2023
very well put together app and operates well also once you learn the in and outs. I needed some help today with inserting an html image and Maya helped me. I did not even have to go into too much detail as she knew what I was talking about straight away. Maya helped with the image and also did a tutorial video for me so I know what to for next time. This is the best support by far
March 4, 2023
At first I was on the fence about this app, because it required more than I was use to. But after getting in contact with their customer service team and taking the time to learn the system I'm hooked and encouraged to do more. Lou was a dream he provided screenshots,screen recordings, pleasant and was extremely patient with me while we went through each detail of set up. I am so happy to have Upsell as apart of my marketing team. It is so worth it.
Aug. 24, 2023
Bad app, they will charge you much money, not just $12 one month, don't use it! It's really a poor app, waste of your money!
March 1, 2023
Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff
Feb. 27, 2023
The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!
Feb. 25, 2023
Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.
Feb. 24, 2023
The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!
Feb. 23, 2023
This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot
Feb. 22, 2023
Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!
Feb. 19, 2023
I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!
Feb. 16, 2023
The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.