ONE: AI, Pop Up, SMS Marketing

ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.

I've been on Shopify for while and this's one of the best apps and crew behind. Especially, Naomi! I can't thank you enough and to team behind. You're the best guys. Looking forward to getting more help. Cheers!

Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page

This review is for the customer service. They have been super helpful as I have been on and off trying to update my website. Thank you SO MUCH Rosy! I had a tone of questions and her help went above and beyond :)

The BEST customer service!!!! I’d rate it 10 stars if I could. Thank you for you help Naomi in customizing the colors on my pop-up!

This is the 3rd time I downloaded this app, because I was determined not to late it beat me. The few times I have played with this app it seemed very complicated and seemed that I wasn't getting the attention at hand and help to try and solve the issues and problems that I was having. Until today when I got to work with Lou. Lou was VERY,VERY attentive, and extremely helpful and patient just as well as kind. Lou helped me to make my experience with this app seem as a breeze, and easy as ever. I learned a lot from Lou and how to navigate this app and configure certain aspects of this app. Lou I thank you a lot and look forward to working with you again if the occasion every arise. I give Lou 5 stars on support and this app 5 stars just because it has now become fun to work with thanks too Lou. Thank you Lou.

I am just into my trial period with Upsell and I am blown away by the customer service... I wanted to customize a pop up and Rissa was simply amazing. She helped me get the look and wording I wanted for the ad. Also started different emails for marketing and I can tell I'm going to be sticking with them! Easy peasy. Thank you guys!

very well put together app and operates well also once you learn the in and outs. I needed some help today with inserting an html image and Maya helped me. I did not even have to go into too much detail as she knew what I was talking about straight away. Maya helped with the image and also did a tutorial video for me so I know what to for next time. This is the best support by far

At first I was on the fence about this app, because it required more than I was use to. But after getting in contact with their customer service team and taking the time to learn the system I'm hooked and encouraged to do more. Lou was a dream he provided screenshots,screen recordings, pleasant and was extremely patient with me while we went through each detail of set up. I am so happy to have Upsell as apart of my marketing team. It is so worth it.

Bad app, they will charge you much money, not just $12 one month, don't use it! It's really a poor app, waste of your money!

Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff

The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!

Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.

The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!

This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot

Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!

I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!

The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.

Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly

This app is really helpful to increase my sales. Also they have a stellar customer service team! Kudos to ONE