ONE: AI, Pop Up, SMS Marketing

Pauline gave the best customer service. I am actually impressed with the customer service. The app is easy to use as well.

The costumer service is excellent! They fixed me a problem in minutes! The app is great as well! Very recommended

Wow! I never had better customer support via chat Pauline was AMAZING! we chatted for HOURS, she was my new best friend for the last 2-3 Hours and walked me through each step in completing my wheel :) i can't wait to see the new sales!!! thanks again :)

Excellent customer service. Help me configure and finalize my setup for my store. Even signed in to help me figure out some things

Great app, really helpful support team. They coded something custom for me to make the customer experience quite a bit smoother with my popups.

This app is exactly what I was needing for my shop. It provides several add ons I was wanting plus others that I didn't even realize I needed! Not to mention the support was immediate and easy to follow. Alice did an outstanding job to help me set up and publish my 1st campaign so I can now focus on selling!

Prompt and knowledgable customer and technical support. Immediate assistance on issues addressed clearly.

I am not good at using email apps. I went on to the chat version of the help on ONE+, and someone answered me immediately. Other apps there is a bit of a wait. I got Sofia on the chat and she couldn't have been more helpful. She was able to have patience with my ineptness, and was able to answer all my questions in a way that I could completely understand. She solved my issues quickly and stayed with me to make sure I was able to see the problem was solved, explained in detail how it was done, and even added a few more features I didn't know I could do. She made it look simple. She was amazing, and made it a education as well as pleasurable experience. I'm happy I chose this app.

After a few trial and errors with other apps, I am so grateful to have found this app. 5 stars hands down. It is very easy to navigate. I also cannot say enough about their customer service. They're easily accessible whenever you need help. They're very quick to respond. Kate & Pauline was phenomenal. Not only did Pauline answer all of my questions, she went above and beyond and looked at my settings and gave me other valuable tips and pointers that I am so grateful for.

A really good app I highly recommend, the customer support is on point and extremely helpful which is great when your not sure what your doing. Pauline and Kate have been a great help sending screen videos and helping in anyway they can. :)

I use this app to run my email campaigns. As a new business, I needed something that would scale with me, while providing a great value. Proof Factor does this in spades. Not only is the app loaded with functionality, but the online support team is amazing. I have worked with both Alice and Pauline and each time I walk away amazed. Not only do they fix the issue I am having, but they also did a review of the rest of my settings for optimal usage. I recommend this to anyone just getting started on Shopify to manage their email campaigns!

Just started using the app for shopify, its pretty easy to use, had a few difficulties but kate the pop up assistant was brilliant helped me a lot. makes everything a lot less stressful when you have some help by your side!

Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!

Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.

Great app and great support from Sofia today. Would highly recommend to anybody looking to capture subscribers and add a touch of social proof to their website

I just installed the app and already found it perfect for my business! I also asked for help to the support team ( spoke to Kate ) and they were helpful and kind! Great done!

great app, very easy to use and setup, good synch with shopify and mailchimp, reactive and nice customer support, and above all so good to grow your email list!

Very good app for collecting e-mails via subscriptions. And very quick and kind help from support. Thanks specially to Sofia.

Really Awesome App. The customer service is quick and easy to use. Customer support is quick to help and responsive.

I love this app! It's user friendly and simple to use. As someone who gets overwhelmed with new things I could say this app didn't overwhelm me one bit. It's straight to the point and that's what I love.