All reviews

Rating Breakdown

  • 5
    96% (967 ratings)
  • 4
    1% (11 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (18 ratings)

Reviews with Text

  • 100% (1,005)
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5 / 5 Share

Nov. 11, 2020

Really Awesome App. The customer service is quick and easy to use. Customer support is quick to help and responsive.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

I love this app! It's user friendly and simple to use. As someone who gets overwhelmed with new things I could say this app didn't overwhelm me one bit. It's straight to the point and that's what I love.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Really Very Nice App. Perfect for Spin Wheel. And their Support is Excellent. Works Very Well and 100% Customizable. and Free Plan Available. Totally Satisfied

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Works well & customer service was so helpful! Not sure why it requires 100 characters but just wanted to say they were super helpful

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I literally just downloaded this and had the best service and run through with Victoria and Sofia. They were both super patient and informative it made my experience such a breeze and i'm so excited to get started with this!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

I was really struggling to make this work but that is probably due to my lack of technical ability however Kate one of the techies was really patient really clear in instructions as to how to fix my issues. We were on "chat" for about 5 hours so very very helpful.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

I got a little bamboozled (since I'm not very tech savvy), but customer support was AMAZING...and friendly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

FANTASTIC CUSTOMER SERVICE ! really cool and Fast to fix my problem. All the Best Team !!! 6 stars for you !

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Sales Pop Ups & Email Pop Ups by Proof Factor is essential in our online business. We have experienced an extremely high engagement rate and a healthy conversion percentage. We currently utilize the App on both our South African online store as well as our UK based online store. This should be part of an essential app list for shopify users. The Customer support is phenomenal and almost instantaneous. I'm really impressed.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Great customer service, helped me fix why my emails were not working and the step by step help was just great. I'm not the most techi person, but the help was easy to follow. Looking forward to seeing the impact on sales.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Great app, works flawlessly and very flexible. I needed support for a test I was doing and Winston was there to help. Great team and the app as I said is fantastic! Very flexible, feature rich and if you're starting up, free until you generate traffic and sales. Just awesome!

Using app

About 2 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Sept. 8, 2020

Service client géniale ! répond super vite ! J'avais un problème et il me la réglé en un rien de temps !

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Super helpful support team. Ann was able to answer my questions and alleviate any concerns I had regarding our SEO and settings. We scaled back the delay just a bit. Great app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2020

Their support is awesome! Thank you for your help and guidance! The features are pretty awesome! I definitely recommend the app.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I love this app! I think it's very user-friendly. I was using the free option for about 6 months and just recently switched over to the paid version and love all the new features I can explore. The customer service is also incredible. I had an issue with the sales pop feature and contacted support through live chat and Angelina solved my issue right away! Thank you so much :D

Store

Hyggely

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I have used the free coupon and email subscription to newsletter pop up. I’ve edited both and added my own picture, change the words and it’s really easy to change the sizing and color of the text. I even uploaded my logo to go on the tab or circle pop up. I needed to get emails so I to offer a pdf download which I saved on my SHOPIFY site in SETTINGS/FILES then I sent it to my email. This pop up works beautifully to get the potential customers attention and get them to give me their email address.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 3, 2020

HIGHLY RECOMMEND WITH SOME HELP I WAS ABLE TO GET THE POP UPS THE WAY THAT I WANTED THE CUSTOMER SERVICE IS EXCELLENT ANGELINA WAS A GREAT HELP AND GREAT WAY TO KEEP CUSTOMERS ENGAGED

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Until now, it works. I did a simple pop up subscription banner. The customer help chat it's great and they're fast.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

Great support team and fantastic app. Easy to navigate and if you need help they're a click away. My question was resolved in less than 5 minutes.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

July 14, 2020

Awesome support setting up the App by Ann..... took no time at all .... really great... Look forward to the results now!

Using app

About 2 hours

Total reviews

7

Average rating

5.0