All reviews

Rating Breakdown

  • 5
    97% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

I just installed app and started using it. I've been very pleased so far. The customer service that I have experienced thus far is incomparable to any app or service I have received to date. Time will tell if this continues, but if it does, I do not see a limit for this company. Thanks again!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Maya was very helpful at sorting my pop up Acted fast Thanks so much for this support Invaluable

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2023

I am kinda in love with the ONE ;) customer support is really helpful as well! Helps with conversions

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

amazing app! very fast support, good service and cool features!!! love it! very cool pop ups and increase sales!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

I was talking with Kate from the support team and had generally one of the best, most efficient and most pleasant Shopify Support experiences ever. Excellent!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Im quite new to this app, but it seems like it works out for my needs. The customer service is extraordinary (Kate), helping me throughout.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Excellent App, really useful . It has many features and works very efficiently. Really good customer service too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2023

What a great app! So many great solution to increase the turnover. One of the best support I have had as well. Highly recommended.

Store

Factori

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2023

Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

é bão demais o suporte deles traduziu um pop-up na aba que eu não tiinha acesso estou adorando essa ONE

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Great app with amazing support. It has several features from SMS, to Upsell to email marketing and much more.. I would definitely recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2023

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2023

Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

The customer support is amazing. I had a question and in about 1 minute it got answered and they tried to help me with every problem I had. Eventually, we got it figured out! Thanks, ONE-team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2023

AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0