All reviews

Rating Breakdown

  • 5
    98% (2,426 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2022

So useful! I'm new to all of this, thus I've been needing a lot of help with the app. Customer service is great. They help as much as they can and if they can't resolve it then and there, they will follow up with you later to make sure things are resolved. I'd def recommend this app!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2022

Excellent customer service! Really appreciate that. i would recommend this app for you. Very useful..

Store

VEGEGA

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2022

Professional and easy to use app, and beyond all, they have amazing customer service which worth it all

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

Great app, I cancelled my Klaviyo subscription and have been using this app since. The customer service is beyond amazing. 100% recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2022

Ich habe selten so einen hilfsbereiten Kundenservice erlebt. Die Mitarbeiterin hat sich so viel Zeit genommen und konnte mich bei jeder Frage unterstützen und dann noch am Wochenende - wirklich top!!!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2022

I used this app to create pop-ups for my website and I must say I am extremely impressed with the customer service! Rosy was excellent and attentive and helped me create the most beautiful pop up! Thanks Rosy, you are a legend. <3

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Rosy was a super huge help very knowledgeable about any questions I had. I highly recommend this app. Super fast, Super efficient, and easy to navigate as instructed.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

LOVEEEEE!!! PATRICIA WAS A HUGEEEE HELP .... SHE ANSWERED QUESTIONS QUICK AND MADE IT ALL EASY ..... 2 NEW APPS IN 10 MINUTES... IM WINNING ....

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

I reached out for assistance, and they were very helpful. They provided tips on improving some of their services I was using and fixed a tab on my website I didn't even notice. Setting up broadcasts are easy to do, and the automations have been very helpful for my business. I would highly recommend this app.

Store

SMWTees

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Amazing app and the support teams absolutely incredible! Huge shout to Kate for help troubleshoot our issues :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Trisha was AMAZING! I was feeling lost about my conversion and decided to download this app late at night. Didn't realize that Trisha wasn't a bot, and she was so proactive and helpful in getting me set up with automation! For a while there it felt like she was a personal assistant. She gave me feedback, ideas, and conversion education and I felt so motivated about my site. She even told me she'd teach me more the next day with more automation. I love this app for not only what it does but the client service! The best I have ever experienced! I am so grateful and am so excited to see what Trisha teaches me about the app features and feedback on better conversion. Thank you, Trisha! Your help triggered me to see what else wasn't working with my checkout as well and found some issues I will get fixed! Now I'm clearly seeing why my conversion is low and my abandoned checkout is high! Thank you! I can't wait for increased sales!

Store

Sariita

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 2, 2022

best app and best support team ever. you will never regret to install this app. Jessica is sooo kind and friendly, and also fast and so good at her work. thank you for it

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 2, 2022

Great support from Emily. Could solve all the issues I had immediately, with super friendly, fast and helpful responses. Thank you, Emily!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

I'd been looking for a pop-up to notify my visitors about a product back in stock without subscribing to purchase. I wanted to change the pop-up button to buy now and with the help of the ONE team, I was thrilled to have a pop up customised for my store. Thanks very much ONE team - keep up the great work!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2022

It's helpful. These guys are amazing!! They answer all my questions and teach me step by step. Recommend it!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

The customer service gave me detailed instructions and I found the app very useful. I think I will work with this app forever

Store

Lijust

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

Rosy came to explain to me in detail how the app working. I really appreciate. Definitely corporate with the app for long time to come

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 1, 2022

This app has been the best for creating pop ups and emails. I had a few issues with the editing, but Trish help me a lot with my issues. I love the design!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2022

I was looking for a pop up solution and Rosy from ONE went above and beyond to help customize exactly what I wanted! She took the time to make it right and I have confidence what we created will help my store convert more visitors into sales. The app is easy to use, very user-friendly. Anyone can use this app to painlessly and quickly create any of the marketing tools. I'm using for a pop up and a trigger teaser and I really like how they look and function. Time will tell but I can already say I am very impressed with the support! Thanks Rosy!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

AMAZING. Landed on this pop up app and I cannot be more impressed. The customer service rep (Rosy) was amazing! Very happy to have found this app!

Using app

11 months

Total reviews

3

Average rating

4.7