All reviews

Rating Breakdown

  • 5
    96% (937 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 100% (975)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2022

I recently had the pleasure of working with Lou from One and I have to say, she was an amazing assistant. Not only was she knowledgeable and efficient, but she also provided top-notch customer service. She went above and beyond to help me with my needs and made the experience a breeze. I also have to mention that the One app is fantastic. It's user-friendly and has a lot of great features. Overall, I highly recommend Lou and the One app for anyone in need of assistance or support. Thank you, Lou, for your excellent service

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

Looks nice product. Still working on it because there are lots of features and need time for a well done setup. But I think after this product will be great. The support also fast and good. So this can cause if any trouble happen they can solve unique requests fast.

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 21, 2022

Esta aplicación en verdad me ayudado muchísimo, y me ha sorprendido lo fácil de manejarla antes estaba con Klaviyo y me he cambiado a One el apoyo y la atención al cliente es personalizado una maravilla !! tiene una atención VIP en español estoy muy contento en verdad lo recomiendo , a nosotros nos atiende Luis Peraza excelente apoyo y tiene mucha paciencia para explicar los detalles de la aplicación le doy 5 estrellas

Store

unique

Using app

16 days

Total reviews

20

Average rating

4.8

5 / 5 Share

Dec. 16, 2022

This app has the best support of any app we have used on Shopify. They not only help to fix issues, but they will take the time to help you create custom pop-ups that may require some technical expertise. I highly recommend the One app, and we plan to use their many other features in 2023.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

I have been using this app for quite some time and it works very well and has a lot of great features. Customer service is quick and helpful as well.

Using app

About 2 years

Total reviews

27

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

I'm so pleased to have found this app! This app has countless marketing tools and actually consider customer needs. They're always willing to help and might I add that this they're response is close to immediate. I would recommend this app to any business, big/small, for all marketing tools such as newsletters, email automation, popups and so many others. What's best is that it is EXTREMELY affordable

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 15, 2022

Easy to use! Best service, highly recommended. I definitely love this app! Customer support is very helpful as well.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

So far I'm finding it relatively customizable with quick and helpful customer service. Thanks, Rissa, for your time.

Store

Coclico

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Esclareceram todas as minhas dúvidas......................................................Obrigada! :)

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Una gran aplicación con un excelente equipo técnico detrás que resuelven todas tus dudas muy rápido. ¡100% recomendable!

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Very useful app with a lot of opportunities and very helpful and fast help from the support team! Highly recommend!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

thank you so much for all your support. We just migrated upsell to 10 countries and it was all as smooth as pie just because of help of support. Special thanks to Trish and Fola. 5+

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

This is a wonderful app with tons of great features for free! The customer service is outstanding and whenever I've had an issue or question, they are very prompt to reply and very friendly and helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Best app so far. Customer service is the best. Just love it. Really helpful and support you until you have your answer

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

So much you can do here and the customer service is awesome, very responsive and helpful. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Espectacular el servicio de atención al cliente. Recomendable esta aplicacion 100x100. es increible todo

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Really like the convenience of this app and the many service offerings that are available. The customer service is quick and very helpful.

Using app

2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 8, 2022

The customer support, Natalie is very helpful & responsive. She helped me tailor-made the pop up campaign that I want. The popup is useful. I would like to recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great App. Easy to use. I was looking for an app that could do Email marketing and upsell my products at the same time. This is the app I choose. I am glad I did.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

I asked for assistance because I had to update the system by which emails were sent to new customers who signed up for the newsletter through the application's pop-up. Prateek helped me solve the problem. Very professional and competent. I recommend customer support because it works very well.

Using app

2 months

Total reviews

5

Average rating

5.0