All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

April 21, 2022

The customer support is fantastic! Would recommend using the app and team. You will not be disappointed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Awesome customer support. Always answering on time and delibering the solution to all problems. The app does all it says it does and it does it well!

Using app

6 months

Total reviews

5

Average rating

3.4

5 / 5 Share

April 20, 2022

They have many useful features that is easy to use, and their support team is also very responsive. Great and recommended app!

Using app

29 days

Total reviews

3

Average rating

4.0

5 / 5 Share

April 20, 2022

The best, so much supportive and friendly, I can't recommend this app enough to everyone, make my work so much easier, help me to fix every little step. thank you so much, Natalie

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

Super easy to set up, I love the self explained, flowing interface. I love what this app can do for my shop, and for free! And, on top of it all - the great, super helpful, patient and efficient support by Naomi, that speeded it all up even more. Thank you!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2022

If I could rate higher I would - brilliant app & customer service is always quick to help with their live chat! Special mention to Emily on live chat today - absolute legend ;) Thanks again

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 20, 2022

The app is great and the team even better! They work very closely with you and help you achieve your goals. Rosy went above and beyond in assisting with campaigns to improve convertion.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2022

ok so this app is soooo bomb! I love it. it is very easy to use but if you so happen to need help support is super helpful and fast. I've had the pleasure of getting help from Natalie and she's a dream. She has a solution for everything. I used SMS Bump in the past and it was confusing to me it also was annoying to connect with another app to have the email opt in with text opt in. This app lets let have email and text opt in together and it's a breeze. I recommend you download this and save yourself time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

I am just starting my business and it can get confusing. The customer support is amazing and went above and beyond to help me get everything set up correctly. I highly recommend giving them a try if you are looking for a marketing app!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Big shoutout to Emily for helping me with my store pop-up! She helped me get the right colours to match my theme and improved a bunch of other stuff I'd created using the app. Definitely keeping this app and more than happy to ask for help again if I need it.

Store

WONKY

Using app

3 months

Total reviews

16

Average rating

4.9

5 / 5 Share

April 19, 2022

I have just set up this App and immediately got customer service help. It was amazing. I didnt need to do anything alone and Neomi the support was soooooo lovely

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Rosy from ONE is very helpful. She help me from A-Z. She really address the solution to the problem. Though, we are still fixing some issues currently but I know she will still help me. I believe the training and rules from this company is quality because they have a great customer service.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2022

Really great customer service, Thank You Natalie. She help me with everything! I recommend this app!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Great customer service, they help you with everything, they also do it for you! I recommend this app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Easy to use and wholesome. The support team is quick and efficient in giving useful tips and guidance. Definitely recommend using this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Best service I ever received. Rosy was very helpful and kind throughout my whole experience. Definitely recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I recently downloaded the app and so far it's serving me well. Support was excellent and was very precise when addressing all of my concerns. It was very easy to set up everything was smooth during the set up process. Thanks again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

This is by far the best customer service i've ever experience! Quick and useful. Patricia and Fola helped me a lot and they were always replying quickly and easily for making sure i understand everything.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2022

It is the best popup app in my opinion. The only one that is very, very clean looking and has a lot of customizable options

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 16, 2022

The team at One are great. I have only started using the app two night ago and so far have had a lot of help on the setups.I appreciate the team for the help.

Using app

1 day

Total reviews

1

Average rating

5.0