ONE: AI, Email & SMS Marketing

March 4, 2022

I haven't used this for very long, just getting it set up actually but the customer service is incredible! I'm not familiar at all with this kind of thing but it was really user friendly and when I got a little stuck, because I'm just not good at tech at all, I used the live chat and the representative that helped me was AMAZING! they jumped right in there and worked me through exactly what I needed to do, fixed problems I had made that I didn't even know about and got everything set up for me just like I needed. They even made suggestions on how I could get even more out of the app. And I'm just using the free option. Definitely recommend and can't wait to see the benefits!

March 4, 2022

Great customer service and I love that this app is almost a one-stop shop for everything your store needs to be successful.

March 4, 2022

This is a very slick app. I tried others, but they only offered discount codes and I needed a FREE shipping option. I needed something to better a 75% cart abandonment rate. Samantha helped me a lot to set up my FREE Shipping pop-up window and was very responsive. I will be tracking my conversations rate starting today...This is a game changer!

March 4, 2022

I saw the reviews at first, then I tried the app because of it. When I started using the app, I was amazed, the app is friendly-use. There are so many features from email marketing, sales popup, coupons, SMS marketing, and many more. Actually, all you need is available here. Besides 101% features, the customer service is really amazing!!!!! When I got confused about something I working on, the customer service team and especially Steph are on call! They will not let you feel the frustration that you don't deserve. They are all professional but in some way they are also very friendly. I love the kindness they've shown to me and I appreaciated that so much since I am just started my business. ONE - Your the best!!!

March 4, 2022

The support you receive from this app is awesome. They listen and help you execute. The features are awesome and I cant wait to see the growth in my traffic and sales.

March 3, 2022

This app is pretty easy to use, but I was amazed at how helpful the customer service was. It is a 10/10!

March 3, 2022

This app has everything in one that I've been looking for to really upgrade my site. If you are looking for something to meet all your marketing needs this is the app!

March 3, 2022

I use this app to have a fun way to collect customer emails. And for the pop-up that shows recent purchases, which builds trust with new visitors. Absolutely amazing customer service that goes above and beyond, which is rare to find these days. I have had an overall great experience and highly recommend this app.

March 3, 2022

This app is wonderful! Excellent customer service Rosy helped me with what i need it she is very nice and helpful!

March 3, 2022

THIS APP IS AMAZING!! I went to start my pop up campaign, not really understanding just going with the flow and reading the instructions. THEN ROSY popped up through the message box and literally saved me. she helped me to set up my email marketing, sms marketing and different info boxes to help me build trust with my customers and to help me get sales. Im so thankful for this app and for ROSY! thank you ONE app. I can communicate to my customers now and always keep them knowing what's going on and what im doing to give them better services.

March 3, 2022

Fantastic app! The support is fantastic and so many choices available for templates! I feel more confident now that my business is automated!

March 3, 2022

This app is fantastic!! I am so excited about it. Thank you Shopify for guiding me here and thank you to the wonderful support staff at ONE for helping me set myself up. I was looking to add popups to my website and the ONE app adds some that are really neat! And they are fully customizable too. I added my logo and colors and I love the look I achieved. Another thing: the ONE staff gives you QUICK support on DEMAND. They answer their chat immediately. Go for this app! You won't regret it!

March 3, 2022

100% recommendation for this app. I needed a pop-up system for catching e-mail subscribers but got so much more. And the help I needed was responded instantly.

March 3, 2022

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

March 2, 2022

Just set up the app and now have a pop up for newsletter subscription on my website. It was very simple to do and the support worker who offered suggestions after ward was very helpful.

March 2, 2022

This company runs on ROSY! The best marketer of our generation. If you have a question she answers it, you have a problem she's already solved it. This woman deserves a raise. This app is perfect for small businesses to start email campaigns and to try out different ways to try and increase ROI's at no cost to you, but again this is all because of rosy! (also not a bot account, this app rocks, and rosy deserves a raise)

March 2, 2022

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

March 2, 2022

The app is very user friendly, The customer service button really helps a lot too! Very fast feedback whenever i have questions. I have subscribe to the High traffic plan and it increase my traffic and revenue already in just a few days of use, Will highly recommend!

March 2, 2022

Esta aplicación la he usado un par de meses y es muy buena. Y sobre todo el apoyo de Samantha en Servicio al Cliente es lo máximo! Estuvo atenta a todas mis solicitudes y fueron atendidas de inmediato. Excelente servicio de soporte.

March 2, 2022

I used ONE to create a pop up email capture for my online Shopify store. The app is pretty easy to use considering I'm not very technologically savvy. I had one issue so I asked for help and they were so responsive! They were able to make the changes so quickly and with such a pleasant attitude. It was so refreshing!! Assuming you get a human, most technical support folks I've dealt with don't take the initiative and follow through until the issue is resolved. ONE was the exact opposite! Extremely helpful and responsive. Rosy and Steph were great. I highly recommend!