All reviews

Rating Breakdown

  • 5
    98% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (23 ratings)
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5 / 5 Share

Feb. 3, 2022

Awesome app, even for just the free features. Customer service provided by Jessica was excellent and second to none! Thanks One Team! :)

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

The team was super helpful in helping me link my domain and walking through creating my first template. The app has more than enough features for your different email marketing needs.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

The customer service was exceptional!!! The things I couldn't do myself were solved in seconds by the customer service team; like having my own staff member!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

5 stars for customer service from Trish helping to create a customized pop up announcement. Super fast, friendly & helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This is my holygrail! Great app! Customer service is very helpful and accessible. Love it! Most definitely recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

This app is the best marketing app I've seen on Shopify! The templates are slick and look very professional and editing is super easy. Their customer support can't be beat either! Amazing...Highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Muy buena apps, conseguimos lo que buscábamos y además nos ayudaron con algunas dudas que teníamos por el chat. Lo recomendamos!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I'm using the email capture popups, visitor counts and recent orders on malinandmizen.com - Hands down some of the best customer support I have ever experienced. Jessica guided me through everything and even helped to provide custom css to completely change a popup. The app itself is easy to use and has great functionality. Highly recommend!!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 1, 2022

✨ Trish was Absolutely Specatular!!! ✨ She answered all of my questions promptly and thoroughly then she went the extra mile and looked into my setup just to make sure everything was working properly and setup to produce the best possible outcome! Unfortunately I did make a few mistakes along the way (that I wasn't aware of) and she provided suggestions to improve Everything!! Then after I agreed to the changes she went ahead and did All of the work for me!! ✨ I have NEVER received such Specatular service like this from any company, EVER!!! If you're reading .... THANK YOU TRISH!!!!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Great customer service and very helpful. Offered other free services to be added to my site no problems

Store

G UNDIE

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

User friendly app and great customer service! Has some good free plans with tons of options. Loved the wheel

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

This app is great! It's very user friendly - provided me with exactly what I needed and the chat support from Jessica was awesome! She gave me some insights on what I needed to change to make it look and work better!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Amazing app for free, stellar customer service and quick response. Absolute amazing team and software. Could not recommend enough.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

THIS IS MY FIRST TIME USING THIS APP.AND I AM LOVING IT ALREAY, ALSO MY 1ST EXPERT TRISH WHO I'VE BEEN DEALING WITH FOR THE LAST 1 1/2 HAS BEEN EXCELLENT SHE WALKED ME THROUGH AND GAVE GREAT SUGGESTIONS. I'M READY TO GROW WITH YOU GUYS THANK YOU FOR HAVING ME APART OF YOUR TEAM. PRADABABY KREATIONZ LLC..I HAD TO COME BACK AND UPDATE CAUSE MY SECOND EXPERT KETA WAS ALSO A WONDERFUL LADIE AS WELL I KNOW I AM PART OF AN ABUNDANCE TEAM CAN'T WAIT TO GROW WITH YOU GUY'S

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I just switched from another email provider to ONE and I can't believe how wonderful their team is to work with! I had to create all new pop-ups and automated emails (I've never done this before - the person in charge of these things, recently left the company) so I had to learn from scratch. Both Patricia and Trish were amazing and never left my side! They walked me through everything! So far I'm loving this app and the team that created it!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Their team is extremely helpful. As soon as I set up a campaign, an employee messaged me and went through my campaign settings to double-check everything and then optimized a few things for me. I would recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 31, 2022

It took me a while before I got the hang of it and in the middle of my concerns someone popped up to chat with me! I love how helpful they were with everything and even had great suggestions! The only thing is that the website is not super user friendly as it did take a while to get the hang of it. Otherwise, I would have given it 5 stars!

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 31, 2022

AMAZING CUSTOME SERVICE! I was trying to set up a spin the wheel and it was my first time so I was struggling until I talked to Kate from the One plus team. It was 2:58am in my time (not sure where she is located) but I can see that customer service is 24hours and this really helps business owners! I am looking forward to trying other services they have on this app. Strongly recommended!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

I am just about searching a pop-up marketing tools. I eventually choose this apps that it has some tools for making campaign in some special festival. The technical support is very helpful. Now I got my first pop-up campaign.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Have my first pop up and email campaign up and running within 15 minutes thanks to the help of the amazing Trish from the team. Honestly just click the little bubble when you're setting up a campaign and use their help! They're amazing and went above and beyond to edit the CSS to match my theme. 5 star onboarding service!

Using app

9 months

Total reviews

1

Average rating

5.0