All reviews

Rating Breakdown

  • 5
    97% (2,438 ratings)
  • 4
    1% (30 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (24 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2023

Really impressed with the support I received from ONE. Incredibly fast response rate and friendly staff

Store

Filaki

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Highly recommend! The support team was extremely helpful. Best support chat I've ever experienced. Especially Lou!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Would definitely recommend this app, the agent was particularly very helpful and kind. They provide everything i need for free and without bombarding me with offers trying to get me to upgrade, great experience so far!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I like the app so far an the support agent was helpful. I would recommend this app for my friends for sure

Store

Ipet

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

The app meets all of our needs and does exactly what it says. Their customer service is very helpful and has and excellent response time. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

Naomi went above and beyond to help me understand the SMS messaging platform. I appreciated the promptness of replies and friendly conversation in figuring out the issue.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Nice App easy to use, and Great customer service! I recommend this App to anyone that doesn't like complicated stuff.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

This is really wonderful. I have used many of these kinds of APPs, and ONE happens to be the best among all. I enjoy using it a lot

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

This high level of customer support service is incredibly high! Helped me so much in terms of ONE (and Shopify too!)

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

muy profesionales y la atención al usuario es perfecta muy recomendada explicación con tutoriales muy bien explicados

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Natalie is Wonderful—so patient and kind. Help me step by step with editing activities. I'm glad to choose them as our POP-Up app. I will keep working with them. Definitely recommend it, especially if you're new to Shopify, No need to worry, They will help you all the way!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

Incredible customer service - 1-2min response fast 247 and they helped me custom edit a pop-up using CSS. So good, shoutout Lou.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Great customer service - they were quick and very helpful in guiding me through a problem! Rarely find the answers I need in a chat but it was easy!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service! In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.

Using app

Over 1 year

Total reviews

12

Average rating

4.7

5 / 5 Share

Feb. 14, 2023

Definitely a 5 star for me. How wonderful and warm was having my issue resolved with the One team. Noelia handle everything with such grace and made everything so easy. Thank you so much Keep up the good work.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Great customer service, immediate respons! Been using One for a couple of months now, and it is super user friendly

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Natalie was amazing spent almost 3 hrs with me cause im little, difficult awesome support! what i didnt know how to do she did it for me, step by step all in detail, very relaxed and chill ur talking to an actual fun person! thank you so so much! great work! very patient and great person! looking forward to more!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

This app is really helpful to increase my sales. Also they have a stellar customer service team! Kudos to ONE

Using app

3 months

Total reviews

2

Average rating

5.0