All reviews

Rating Breakdown

  • 5
    90% (105 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 98% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2024

I just started to set up OneLoyalty when Dante reached out and offered his help to set up business specific settings. Excellent costumer service, I am looking forward to work together!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Minimanó store admin, Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Dante OneLoyalty by OneCommerce

5 / 5 Share

Oct. 23, 2024

rosie has been so very helpful guiding me through the process of my app applications and advising me every set of the way. The process has been swift and painless and the communication has been spot on! thank you Rosie!

Using app

2 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi LADYBUGLASHES store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Oct. 18, 2024

Rosie from the OneLoyal team has been excellent support in helping me get my Oneloyalty app set up.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jyelah Mind & Body store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Oct. 16, 2024

Ellie was a great help to me when I signed into the app, she was there to give me guidance and explain a little about the app and how it used. I valued the advice that was given and look forward to learning more about this app so I can make the best use of it in my store.

Using app

44 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Carbone's Marketplace store admin, Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Ellie OneLoyalty by OneCommerce

5 / 5 Share

July 15, 2025

reply very quick,I Like

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi osee.tech store admin, Here's Lillah from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Lillah OneLoyalty by OneCommerce

5 / 5 Share

Oct. 10, 2024

Rosie did super kind support to my concerns. Super easy to use. Supporting Japanese is very helpful. Thanks.

Using app

About 2 hours

Total reviews

7

Average rating

4.4

Developer Reply

Hi らむ亭.com store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

1 / 5 Share

Oct. 7, 2024

It is completely unreasonable to charge your customers $399 a month in order to change the text within the storefront widget. This is a basic customisation that should be available in at least all of the paid plans. There was no communication that paid tiers were even introduced into the app. When we installed the app it was free.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi Cantabria Labs store admin, I'm Windy from the OneLoyalty team. Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. We understand your concern regarding the pricing, and we deeply value your feedback. We’ve sent you an email addressing your concerns in more detail, and we kindly ask that you review it at your convenience. We are committed to finding a solution and supporting you better. Please let us know if you have any further questions or require additional assistance. Thank you for your understanding and patience. Regards, Windy OneLoyalty by OneCommerce

5 / 5 Share

Oct. 4, 2024

great app, support really active and kind

Using app

21 minutes

Total reviews

18

Average rating

5.0

Developer Reply

Hi Baettage store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

2 / 5 Share

Oct. 3, 2024

App was initially completely free. There was no warning that the app was going to become chargeable, or notification when certain features became chargeable. I understand that people need to make money from apps, but it would have been good to have notified users that certain features now incurred a cost, instead there was no warning and I find I have to pay $49 a month to reinstate the features that drew me to the app in the first place. Poor service, and have unfortunately uninstalled as I feel this was dishonest.

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi Sunshine & Rayn store admin, I'm Windy from the OneLoyalty team. Firstly, we sincerely apologize for any inconvenience you’ve experienced while using our app. Regarding the notification email about the launch of our pricing plan, we are truly sorry for the mistake, and we assure you that it will not happen again in the future. We have sent you an email explaining the pricing details along with some special benefits we offer to our loyal customers like yourself. Please take a moment to check your inbox, and feel free to reach out if you’d like to discuss anything further. Thank you for your understanding, and we look forward to assisting you. Regards, Windy OneLoyalty by OneCommerce

5 / 5 Share

Oct. 1, 2024

I’m using OneLoyalty for my business, and I’m beyond impressed with their customer service. The team is incredibly responsive and helpful, addressing any questions or issues with speed and professionalism. They made the setup process smooth and offered personalized support to ensure everything was working perfectly for my needs. I highly recommend OneLoyalty to any business looking for a reliable loyalty program with exceptional customer support!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zucche Restani store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Sept. 24, 2024

Nice app, well designed and fast and helpful support.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi MiniGamers store admin, Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jaxber OneLoyalty by OneCommerce

5 / 5 Share

Sept. 24, 2024

Just installed, looks promising. Help/service was great. Thanks!

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Yuui's F1 scale models store admin, Here's Jaxber from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jaxber OneMobile by OneCommerce

5 / 5 Share

Sept. 23, 2024

Estaba buscando una aplicación para dar recompensas a los clientes y esta hace exactamente lo que quería y más. Además el servicio de atención al cliente es muy eficiente y atento. 100% recomendado

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Bruma Cosmetics store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

Sept. 9, 2024

Rosie from OneLoyalty Team was very helpful and helped me add my widget to my store with an ease! I'm so thankful for this app. Now I can show my sweet customers how much I appreciate their support with my business and give back to them :)

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi Heather's Heavenly Boutique store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Sept. 5, 2024

I just uploaded the app. I tried 3 other apps, but they were very confusing and involved too many steps. OneLoyalty is streamlined and connects effortlessly.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sincerely Ginger Jewelry store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty by OneCommerce

5 / 5 Share

Sept. 5, 2024

Free app with unlimited features and best loyalty program, thanks ELLIE for helping me to done all process.

Store

ASAAA

Using app

About 17 hours

Total reviews

14

Average rating

5.0

Developer Reply

Hi ASAAA store admin, Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Ellie OneLoyalty by OneCommerce

5 / 5 Share

Sept. 3, 2024

The app has been great so far. It looks good and matches our website, and the customer support has been amazing! Miley helped us integrate our current rewards members onto this app, and she was very helpful!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi MelMarie Skin Care store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Sept. 2, 2024

Zeer goede app met een zeer goede ondersteuning!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi House Of Wizards™ store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Aug. 29, 2024

We had been looking for a good rewards program for a while and definitely found it here.

Using app

23 days

Total reviews

15

Average rating

5.0

Developer Reply

Hi Daily Health & Beauty store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Aug. 29, 2024

Emlly gave the best customer service ever!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Little Luxury store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce