All reviews

Rating Breakdown

  • 5
    88% (106 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    6% (7 ratings)

Reviews with Text

  • 99% (119)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

The app has been great so far. It looks good and matches our website, and the customer support has been amazing! Miley helped us integrate our current rewards members onto this app, and she was very helpful!

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi MelMarie Skin Care store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Sept. 2, 2024

Zeer goede app met een zeer goede ondersteuning!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi House Of Wizards™ store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Aug. 29, 2024

We had been looking for a good rewards program for a while and definitely found it here.

Using app

23 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi Daily Health & Beauty store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Aug. 29, 2024

Emlly gave the best customer service ever!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Little Luxury store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

Aug. 22, 2024

Muy rápidos y eficientes

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maxitodoymas.com store admin, Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Dante OneLoyalty by OneCommerce

5 / 5 Share

Aug. 21, 2024

Very pleased with this service so far. I love that whenever I have a question or need assistance with setting something up, that Rosie and Dante have been very quick and efficient at whatever the question or task is.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Good Vibes By Linda store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

Aug. 16, 2024

I would recommend this app, its the first one I have used and became a little confused, started a chat with Miley and was sorted out in no time, very helpful and patient with me. The App is great, it does exactly what it says it does. Thank you

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hushhealth.co.uk store admin, Here's Miley from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Miley OneLoyalty by OneCommerce

5 / 5 Share

Aug. 11, 2024

A great app, easy to use. A lot of features for a free app! I had some questions and used the live chat – I spoke with Emily who was incredibly helpful and explained how to get the most out of all the features. 10/10

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jolly Nose store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

Aug. 10, 2024

Dante was incredibly responsive—definitely deserves 5 stars! I suggested an idea to allow redeeming points to combine product discounts and order discounts, so reward codes can be used alongside existing discounts in my Shopify store. Essentially, it would turn loyalty rewards into a gift card (cash) for customers that can be used anytime. This feature is not just important for me, but for other fellow business owners who are using this app as well. I hope they implement it soon!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stellar Gel store admin, Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Dante OneLoyalty by OneCommerce

5 / 5 Share

Aug. 8, 2024

10/10 would recommend. The team's working on a lot of features and the customer service is totally on point and very responsive!!

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

Hi Regal Gems Jewellery Co. store admin, Here's Jaxber from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jaxber OneLoyalty by OneCommerce

5 / 5 Share

Aug. 8, 2024

Great support from Ellie. Fast responses and easy to talk. Great app. Did I mention that is free?

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi aBeauty Shop store admin, Here's Ellie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Ellie OneLoyalty by OneCommerce

5 / 5 Share

Aug. 6, 2024

great customer service, free to use, feature is comprehensive, hope it remain free forever. attended by Rosie and Ellie, they are awesome.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Pan Ocean Singapore - Sea Through Us store admin, Here's Rosie from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneMobile by OneCommerce

5 / 5 Share

Aug. 1, 2024

To nie aplikacja, to cudo! Fenomenalna aplikacja, z całego serca polecam. Właśnie tego potrzebował mój sklep internetowy! Mnóstwo funkcji, bardzo intuicyjne menu. Brak słów, jest taka wspaniała! A to nie wszystko. Obsługa klienta na najwyższym poziomie. Jeśli traficie na Rosie to na pewno wam pomoże, nie ma dla niej rzeczy niemożliwych! Polecam z całego serca aplikację i pamiętajcie - warto rozmawiać jak macie problem!

Store

Spawear

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Spawear store admin, Here's Emily from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneMobile by OneCommerce

5 / 5 Share

Aug. 1, 2024

Really good product, I don't need any work with this program

Using app

22 minutes

Total reviews

18

Average rating

4.7

Developer Reply

Hi 私のストア store admin, Here's Rosie from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneMobile by OneCommerce

5 / 5 Share

July 30, 2024

Emily from OneLoyalty Team was lovely to talk with. She was very speedy with her replies and helped us decide on the next steps for our loyalty program and the best rewards to include based on our business needs

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Helpful Pet Shop store admin, Here's Emily from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneMobile by OneCommerce

5 / 5 Share

July 30, 2024

Initial set up discussion with Rosie was first class!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi The Combat Company store admin, Here's Rosie from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneMobile by OneCommerce

5 / 5 Share

July 28, 2024

Very friendly and quick response while setting up this app ,got help with some small adjustments I wanted to do. Feels like there will be a good support ready to help whenever I need :-)

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frokenbroms Soulcare & Wellness store admin, Here's Emily from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Emily OneLoyalty by OneCommerce

5 / 5 Share

July 26, 2024

Awesome customer service, super quick to reply and very helpful. Looking forward to using this app!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi My Computer is My Canvas | Bloom to Balm store admin, Here's Dante from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Dante OneLoyalty by OneCommerce

3 / 5 Share

July 22, 2024

Appeared promising but after a few days, all of a sudden the Rewards widget as well as the points info on the product page and the app Settings won't load at all. UPDATE following Dev response: The reply as well as offering this app for free are highly appreciated and I can't pretend much I suppose. However, just thinking from a Shopify point of view and our experience, I don't think a similar solution should rely on 3rd parties that may affect our website when there are external problems. I guess this is a downside of using Shopify. Personally, I'll try to avoid apps that might impact the frontend as the customer experience is critical. Thankfully we are a new business and yet to grow our customer base but with the reward points becoming unavailable it made me think how our customers will be impacted if the Developer were to go bust down the line, decide to drop development of the free app or impose a paid plan for use. I believe that a customer reward solution should be super reliable and long term and ideally a built-in feature in Shopify. I know I'm dreaming... As a feedback strictly related to the app, it would be nice if the points shown on the product page also update with the variant change.

Using app

3 days

Total reviews

8

Average rating

2.5

Developer Reply

Hi The Foalyard store admin, Here is Windy from the OneLoyalty team. Firstly, we want to extend our sincere apologies for any inconvenience you experienced while using our app. We understand how disruptions can impact your operations, and we deeply regret any trouble this may have caused. While it’s challenging to eliminate all issues, please be assured that our development team works diligently to maintain the app's stability and address problems as swiftly as possible. We are pleased to inform you that the issues you reported were resolved. We also reached out to you via your email address with details about the resolution. Please check your inbox for further information. If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy OneLoyalty Team

5 / 5 Share

July 17, 2024

Support is very friendly. Nice app and it is all FREE. Thanks :-)

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi KAWAIII SUSHI store admin, Here's Rosie from the OneLoyalty team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneLoyalty users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneLoyalty. Also, I highly recommend you to check our blog for the latest news regarding not only OneLoyalty but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Rosie OneLoyalty Team