OngoingAI Subscriptions

May 23, 2022

The app has been great in helping us track our subscribers and identify any profile issues that may occur. Adriana always provides prompt, reliable responses to help us troubleshoot and fix any issue we may have when using the app with our store and products - even on weekends! We appreciate the stellar customer service!

May 17, 2022

Absolutely love this app! I have been wanting to try subscriptions on my website for a while but was always putting it off as I could not allocate enough time to get my head around (I'm not a computer whizz). Luckily I took the leap and WOW, completely blown away with how easy it's been and how I was given an easy guide to make it happen. Adriana was always there to help if I had a question and I could not be more happier!

May 13, 2022

I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!

March 29, 2022

This app has been amazing for my online subscriptions! The customer service is also amazing and very quick

March 8, 2022

Currently using this app for our subscriptions and I must say I am impressed especially with their customer support. You can tell that they value all their customers and would help out in any way they can. Thank you Adriana and Ongoing team!!!

March 5, 2022

Usually, I like to wait at least 30 days before reviewing an app, but it would be an injustice to not share my wonderful experience now rather than later. I installed this app today, Saturday, Mar. 05, 2022. I had an issue with how my product description relocated and changed. I sent the developer an email explaining my issue. I really wasn’t expecting to hear from anyone on a Saturday evening. So, understandably when I got a call to assist me I was blown out of the water. My issue was resolved and Im loving the layout and function of this app. Thank you so much Adriana yo your prompt attention to my email.

Feb. 22, 2022

I purchased this app and figured i would try and set it up in the evening after i was done work in my studio. Well the owner called me and walked me through complete set up and in 20 minutes i was up and running. I already got 4 subscribers enrolled and it was easy. I LOVE how i can see exactly who joined which product so easy and now everything is all in one place! THANKS SO MUCH

Feb. 18, 2022

Adriana was awesome! Walked me through the entire process! From entering products to adjusting timing & discounts!

Feb. 17, 2022

The app seems very intuitive and easy to navigate. Setting up a subscription was very easy. I am excited to offer this service to my customers. Highly recommend.

Feb. 17, 2022

I love how easy this app is to set up and use and how absolutely incredible the support team are! Couldn't recommend this app more!!!!

Feb. 17, 2022

Toothandtailz.com - "Wagging our tails"...super easy install and set-up took less than 20 minutes. Great customer support and very quick response time. We will need to see how this plays out as we add more products and variants but so far so good!

Feb. 17, 2022

Adriana was extremely knowledgable and helpful. She was with us every step of the way. The Ongoing Subscription app works fantastic and I would highly recommend it for anyone trying to increase their website sales .

Feb. 16, 2022

The help was super quick & very easy. This is a great & easy app to use! It's so flexible, so many options!

Feb. 16, 2022

As soon as I downloaded the app & enter, Ariana checked up on me to verify that everything was going smooth. She even offered to get it done for me, which was very much appreciated being that I was busy. Great customer service & fast setup. I would definitely recommend it.

Feb. 11, 2022

Within a few minutes of installing this app, Adriana came on live chat and helped me set it up and configure it exactly how I requested. She gave me a few other options to include which I hadn't considered. Fabulous customer service. The app seems intuitive and looks the subscription options look great on my website

Feb. 10, 2022

Someone who is passionate about what they do and what they believe in will always go above and beyond. I installed the app and as we sometimes do, I sat there playing around with it to get it the way I wanted it late one night. The product is brilliant and very easy to implement. What amazed me about this product the most was the support that I received the following morning from Adriana who reached out both by phone and email to assist me in the setup. Not only that she had taken a look at what I had setup and made some personalized recommendations. I wasn't just a customer, I was someone that Adriana has taken a vested interest in to ensure that I got the best from the App. This is unheard of today and left me feeling amazing. Not only is the app easy to use, more over the support is first class.

Feb. 6, 2022

I absolutely love this app so far! Adriana had amazing customer service. Everything that I needed help with, she helped me execute it. She took her time and went over everything slowly to make sure that I understood everything. Truly thankful for her help! :)

Feb. 4, 2022

Amazing customer service. Adriana from Ongoing made sure my subscription setup went smoothly. Hands down this was one of the best experiences I've ever had. I'm truly excited to see how my business will benefit from adding a subscribe and save service. Thanks again‼

Feb. 4, 2022

App is very easy to use and straight forward. Customer service is exceptional. They helped me set this up. I appreciated it

Feb. 1, 2022

We have used two other subscription providers previously on the Shopify platform, and they have been hard to deal with unsatisfactory results for ourselves and our customers. Ongoing Subscriptions has been absolutely amazing. We really appreciate the positive and proactive approach to tech support. They helped us fix our broken subscriptions. This is exactly what we (and our customers) needed. Thanks so much!