OngoingAI Subscriptions

Jan. 1, 2022

They are the best. Adriana literally called me to help walk me through how to set up my subscription and has been so quick to answer any question! I am so excited to partner with them!

Jan. 1, 2022

OH MY GOODNESS. As soon as i got stuck up popped Adrianna to assist me. She had all the right answers and was a pleasure to talk to. Thank you for being a real person, a real company and helping us all along the way!! You guys rock! 10/10 recommend. ADD TO YOUR STORE TODAY!!

Dec. 31, 2021

Super helpful app and the customer service is always fantastic. Thank you so much for helping us get set up!

Dec. 30, 2021

Adriana was so helpful when I had questions about setting up my subscription box products for my customers. She hopped on the phone with me and answered all my questions and fixed the issues I was having. I am so excited to launch this new product to my customers using this app!

Dec. 29, 2021

I am beyond impressed with the Ongoing Subscriptions app! Not only is it very customizable and supports everything I need, but the tech support is amazing and all of my issues are resolved immediately. I was told that they are a small team, but their approach to customer care is as if they run a large scale operation. I would definitely recommend using Ongoing Subscriptions if you want the best customer support and the best subscription plugin for you business. I've used a few but I'm sticking with this one!

Dec. 29, 2021

The app is super user friendly and straight forward. Adriana was very prompt and helpful with my questions

Dec. 28, 2021

The on boarding was so incredibly helpful! I needed more options in my subscriptions service for my website and Ongoing not only said it was possible, but did it for me! As a small business owner this kind of service is above and beyond. I am thilled to partner with Ongoing.

Dec. 28, 2021

Incredible customer service! They were very patient and quick to respond. Very quick and easy setup. I've tried Recharge and so many other apps but this one shines above them all. Highly Recommend!

Dec. 28, 2021

Adriana was absolutely AMAZING and very quick. I was up and running in no time flat! I highly recommend her service!

Dec. 22, 2021

Downloaded this subscription app and was instantly surprised by the level of customer support and attention to detail. They provide live support through Intercom chat, which was able to get be through all of my onboarding questions seamlessly. After integrating my store I noticed a theme issue. The developer resolved the issue within a few minutes of me mentioning it(after standard business hours). I am very pleased so far. No concerns.

Dec. 21, 2021

I just received the best customer service from Adriana. She setup my products they way I expected without hesitation. Thank you for making my life easy.

Dec. 18, 2021

I have to say I'm very happy with the customer service here. Everything I needed to do was set up in minutes. Person to person Super fast response to messages. 100% deserves a 5 star rating. Easy to use app that will benefit your business. Thank your Adriana for your help.

Dec. 16, 2021

Adriana was extremely fast in responding to us and very helpful. The app looks great on our website and so far has been easy to use.

Dec. 11, 2021

Honestly, being new to Shopify and e-commerce in general, I have to say it feels like I have an all-star team with Adriana & her husband in our corner. Very communicative and went above and beyond for my business! Long last impressing---CHECK! Customer service and user interface of app is top notch and straight forward respectively.

Dec. 10, 2021

I am new to the app and needed some help with set up. The app's owners were easy to reach and helped me through every step. Even altering it a bit to fit my stores style. Great to work with.

Dec. 8, 2021

Adriana was by far the most responsive on any app I've download for my Shopify store. She immediately called my store after I added Ongoing and walked me through the set up saving me A LOT of time. As a small business owner and wearing many hats I truly appreciated that. If you're considering a subscription app for your Shopify store. Don't hesitate. Ongoing is the place!

Dec. 5, 2021

GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks

Nov. 30, 2021

Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!

Nov. 30, 2021

I cannot get over the level of customer service and help that Adriana and Ongoing provided. I had a glitch that I didn't know existed and she got it fixed and our website ready for subscriptions. She called and emailed and made getting us up and running a priority. I would give her 10 stars if I could!

Nov. 19, 2021

IAdriana was very personable & very informative. She walked me through the entire setup process step by step. This app is user friendly and exactly what I needed for my store. So happy with my selection.