All reviews

Rating Breakdown

  • 5
    98% (520 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 94% (500)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2025

Perfect App, perfect for every person love a good shopping expirience! Vivian's support is incredible!! So fast and friendly! Only can say WOW

Using app

About 17 hours

Total reviews

12

Average rating

4.6

5 / 5 Share

July 18, 2025

Vivan was fast responding and helpful in assisting the progress bar in reflecting the discount offer correctly. love your work!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

LULLA was awesome - helped me through some minor issues, so far the app is great!

Using app

About 18 hours

Total reviews

12

Average rating

5.0

1 / 5 Share

July 17, 2025

customer service never responds

Using app

About 1 month

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your feedback, and we’re truly sorry to hear about the experience you had with our support. We always strive to provide timely and helpful assistance to all merchants. Currently, our support team is available during two main timeframes: 9:00 AM–6:00 PM and 2:00 AM–6:00 AM (GMT+7), and while we do our best to respond as promptly as possible within these windows, we understand that delays can be frustrating. We’re actively working on extending our coverage so that we can better support merchants in all time zones. In this case, once your message reached us during our working hours, our team responded promptly and was able to help resolve the issue. We hope everything is running smoothly now. We genuinely value your feedback, and we’d truly appreciate any further thoughts you may have on how we can serve you better. Thank you again for giving us the opportunity to improve.

5 / 5 Share

July 17, 2025

Great customer service!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2025

Very good customer support

Using app

About 16 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

July 16, 2025

Guter Support. Schnell und einfach, auch individuelle Einstellungen möglich

Store

PATSLI

Using app

About 2 months

Total reviews

6

Average rating

3.2

5 / 5 Share

July 16, 2025

It's really useful! The customer service carefully helped me solve some code compatibility issues!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

The App does excatly what it should and you can customize everything! The support team was very quick to help with some smallere CSS questions and was very quick to respond - all done in a matter of minutes! thank you Katie and Ryan!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2025

Customer support is Osm.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

I’ve had an amazing experience with Opus and especially with their support team. Vivian went above and beyond to help us with a very specific use case involving hidden rewards and multiple free gift tiers. She was not only knowledgeable and responsive, but also incredibly patient and solution-oriented. Thanks to her guidance, we were able to implement a custom setup that fits our marketing vision perfectly. If you’re looking for a flexible cart and rewards system backed by a great support team, I highly recommend Opus. And if you get the chance to work with Vivian — you’re in great hands!

Using app

15 days

Total reviews

9

Average rating

4.6

5 / 5 Share

July 14, 2025

Great app! Customer service is wonderful!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2025

I just downloaded the app and I couldn't be happier. It's useful for any level I'm at, whether testing or more advanced. Plus, Lulla from support is helping me at all times as if she were right there by my side. I feel very grateful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2025

I want to leave a huge thank you to Lulla and our dev Mia! They helped me at every moment from the very beginning, quickly solved all the issues and questions I had with my store and theme, and didn’t spare any effort to provide me with fast and efficient support. The app itself is incredible! it gave me everything I was looking for, and with their help, my cart is now exactly how I wanted it! I’m really impressed and highly recommend both the app and their amazing team.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Outstanding support from Katie and Lulla! They helped resolve several issues and even took care of some personal customization requests I had. Hands down the best cart app I’ve used!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2025

I've experiemented with a few cross sell apps and this is by far the most feature rich. I had a couple of changes that I needed and Lulla and the support team were very responsive and friendly.

Using app

3 days

Total reviews

13

Average rating

4.9

4 / 5 Share

July 10, 2025

The app works well, performs as expected given that I am on the free plan, there are a good amount of things that are available for stores like mine despite only being on the free version, so I am happy about that. They also have a great support team, I wanted to change something specific, asked them for help to which Katie and Ryan quickly helped me sort out exactly what I wanted. Props to them!

Using app

About 1 hour

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for the thoughtful review! We're glad to hear the app is working well for you and that is serving your needs effectively. It’s also wonderful to know that Katie and Ryan were able to assist you quickly — we’ll definitely pass on your kind words to them! That said, we would love to hear if there's anything we can improve to make your experience even better. Any feedback or suggestions you have would really help us enhance the app further and serve the merchants even better. 💡 Thanks again for using our app — we’re here whenever you need us!

5 / 5 Share

July 9, 2025

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

I've been using OPUS since it was a startup, and I can confidently say it’s the best cart app I’ve ever worked with. Over the months, as my business grew and my needs evolved, OPUS kept improving right alongside me. I haven't found another cart app that comes close to meeting my store’s specific requirements — and believe me, I’ve tried a few. What truly sets OPUS apart is not just the functionality, but the incredible support team behind it. A special shoutout to Katie, David, and Lulla — they’re always available, providing prompt, helpful feedback, and going above and beyond to assist whenever needed. Since my store sells personalized products, setting up and optimizing the cart required extra attention and customization. The OPUS team handled this flawlessly, tailoring solutions that worked perfectly for my unique setup. If you’re on the fence about which cart app to choose for your Shopify store, don’t hesitate — go with OPUS. It’s powerful, reliable, and backed by a team that genuinely cares about your success. I simply love it!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 4, 2025

Banger App. It has really everything you need from custom css to even custom skript where you can hire a dev team to get that done. Lulla helped me out of the trenches real moggerina she does a great job

Store

Luma

Using app

18 days

Total reviews

8

Average rating

5.0